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All reviews nice hotel china tour spoke english convenience store breakfast spread chinese hotels stayed here for nights chinese food room was spacious atm minibar metro
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Reviewed April 11, 2019 via mobile

We stayed here for two nights as part of our China tour. It was a really nice hotel in a convenient location. Everything was great till the day we were leaving. We asked if we could get stamps to mail two postcards home to the U.S. , and were told they didn’t have stamps. We asked where we could buy some and got directions. We took off to find them (walking distance), and stopped after a bit when we couldn’t find the P.O. Three college-aged Chinese students gave us directions, and we were finally able to find it.

The “trap” was a small box in the desk in our room. Inside it had one condom, with kind of cool Chinese writing on it. A friend and I thought it was pretty funny, and she suggested taking it home, so we both did. I looked at the lengthy list of items they charge for, and it was NOT on it. However, we were each charged about $3 U.S. I would NOT have taken it if I had known that. While it wasn’t much,it felt a lot like they planned for it. They made us wait till they went up to the room to check it. They were very quick, as though they knew exactly what to check. They had a nice travel sewing kit like many hotels, and I took it home too. They didn’t have it on the list, OR charge for it.
Great trip and nice hotel, but rather irritating that we felt “played “

Date of stay: April 2019
Trip type: Traveled as a couple
Thank bjaindt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRM5288, Guest Relations Manager at Baolong Hotel Shanghai, responded to this reviewResponded April 19, 2019

Dear Guest:

We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,


We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 3, 2019

We stayed here with RSD on our china tour. Like most of the hotels we stayed in it was oppulent and very large. Unfortunately we didn't have time to use the pool or other facilities but if you do, take a swimming cap as they are obligatory (for sale in the shop) Breakfast was a large buffet with European and Chinese food and had a good choice of breads, cheeses and continental as well as the usual cooked eggs etc. Dinner became very repetitive as every hotel seemed to serve exactly the same banquet of dishes on a lazy Susan. Comfortable for the type of visit, although the rooms are overheated. Not a fan of the current hotel design obsession for putting large clear windows between the bathroom and bedroom. In this case it took the blind and the shower curtain closed to get some privacy!

Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Riever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRM5288, Guest Relations Manager at Baolong Hotel Shanghai, responded to this reviewResponded April 5, 2019

Dear guest,

We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2019 via mobile

We stayed here as part of a package tour and only stayed two nights so we did not get time to try all the facilities. The room was roomy and very well furnished. The food and service was excellent. The location was of no concern to us so needs to be checked out before you book.

Date of stay: March 2019
Trip type: Traveled as a couple
Thank 844JANICEB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRM5288, Guest Relations Manager at Baolong Hotel Shanghai, responded to this reviewResponded March 9, 2019

Dear guest,

We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2019

Baolong Hotel in Shanghai is an impressive 5 star hotel and great amenities. The breakfast buffet was a highlight. It had so much to offer! The location of the hotel was good and convenient to sightseeing. The only issue we had was that we were charged $6 for a Coke from the mini-bar, but there was a note left in the room, that 1 coke was complimentary. The checkout person explained that this note was incorrectly placed in our room, but didn't take off the charge :(

Date of stay: December 2018
  • Trip type: Traveled with family
    • Location
    • Cleanliness
    • Service
Thank JanieL235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRM5288, Guest Relations Manager at Baolong Hotel Shanghai, responded to this reviewResponded March 9, 2019

Dear guest,

We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 17, 2018

Beautiful, good location. Well appointed rooms. Good service and wonderful breakfast buffet offering both Western and Asian dishes. Lovely, large lobby with a piano bar. Hotel also offered a few rstaurants and high-end shopping. A shopping center and lots of convenience stores within walking distance.

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Rooms
    • Service
Thank joetta s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GRM5288, Guest Relations Manager at Baolong Hotel Shanghai, responded to this reviewResponded December 19, 2018

Dear guest,

We very much appreciate your comments regarding your stay at Shanghai Baolong Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Guest Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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