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“Poor location - never again!” 3 of 5 stars
Review of Grand Mercure Shanghai Baolong

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Grand Mercure Shanghai Baolong
Ranked #142 of 4,454 Hotels in Shanghai
SIngapore
Level Contributor
41 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Poor location - never again!”
3 of 5 stars Reviewed April 9, 2013 via mobile

Stayed here for 2 nights for leisure and was disappointed. This Grand Mercure is an ordinary four star property one would expect- no surprises and nothing exceptionally impressive about. Location was out of the city centre and one would need to rely alot on the taxi. The nearest shopping area is a 10min taxi ride away to "wujiaochang" where you can find big brand labels such as uniqlo. It is basically situated in a residential area.

Rooms were clean, modern and well maintained. Bed were comfortable but yet definitely not the best Grand Mercure i have stayed in. Service were mediacore but the conceirge did help us to get a taxi. Not extremely helpful but ok.

Breakfast have a decent selection and the ambience was commendable. It would have been better if there are more seatings at the lobby for guests. Was also disappointed as there are no complimentary wifi in room. Wifi at lobby was also unstable.

In short- a poor value stay given the price I have paid, probably never again!

  • Stayed March 2013
    • 3 of 5 stars
      Value
    • 1 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank urbanmale_tods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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235 reviews from our community

Traveler rating
    38
    121
    56
    7
    13
See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
SIngapore
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed April 9, 2013

Stayed 2 nights on a recent China trip and hotel's located away from the centre as mentioned by fellow reviewers with not much shops nearby apart from some convenience shops at the side lane. While hotel lobby and restaurants looks polished, the bedrooms has a worn out look though bathroom looks relatively new, clean. Housekeeping's abit lacking as carpet didn't get thoroughly vacumn on the 2 days i stayed there (can see a nutshell lying under the bed). Must say restaurant's spacious and serve a very good breakfast choice and lovely croissant (as befit a French hotel chain?)

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank WuMinSi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
2 reviews
3 of 5 stars Reviewed March 31, 2013

I usually stay at this hotel because it has a great gym and it is conveniently located for my business. But I wouldn'trecommend it id what you want to do is tourism as it is far from any attraction.
If your stay is long you won't realice as rooms areclean upon arrival but if you stay over a week you will see that cleaners just limit to change towels and bedsheets.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank 1987mara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indonesia
Level Contributor
135 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
2 of 5 stars Reviewed March 20, 2013 via mobile

(-) 1)you need 30 minutes to go to Nanjiang's road; and 60 minutes to go to airport.
2) the lobby don't have convenience chair/sofa for sitting, but they have if you buy drink or food. 3) they don't have wifi in the room, even in public area you need to pay.4) almost the staff's hotel in breakfast area can't speak English even for simple conversation, it difficult for me to order or ask something.

(+). Nothing!

Stayed March 2013, traveled with friends
Helpful?
Thank arnoldusIndonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shanghai hotels

New Westminster, Canada
Level Contributor
153 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 stars Reviewed November 22, 2012

The Baolong Hotel (Grand Mecure Hotel) in Shanghai was clean, modern and comfortable. The rooms were a generous size, well maintained and clean. It had all the standard amenities needed for the traveller. It had a beautiful lobby but not too many places to sit and rest without having to buy a drink or coffee. Service at the front desk and concierge staff were quite indifferent to downright rude - definitely lacked customer service. It is not located in the heart of Shanghai, therefore not a lot to do in the vicinity while waiting for our ride to the airport. Breakfast was good with a good selection of international dishes. I would hesitate staying here again.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank allspice502016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed September 9, 2012 via mobile

This hotel,is out of the city centre and requires a taxi to get anywhere. About 20 minutes to Nanjing Road and about 35yuan, or AU$6. Some staff were good, Kelly LI was very nice and loved to talk English and get it right. What a lovely girl however some not so good. Some on the concierge really had no idea and didnt seem to care one way or the other the same on the main desk. As an Accor member we expect a little more after paying and using Accor for so long. No wifi in rooms was also a. It unexpected and we were charged when we had to go the the lobby to get connected. What the??? Also no swim without a cap?? Cost 20 yuan but .......rooms very larger, buffet good, beer cold, wine great although the red was chilled. Overall not a bad choice as it could be worse.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Leanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level Contributor
56 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed July 29, 2012 via mobile

Unless you have business in the neighborhood, there plenty of other (and much better) hotels closer to the centre. The Grand Mercure is pretty good if you ignore the location: nice rooms, good service, good food. You have to pay additional for most amenities (eg swimming pool etc), which surprised me a little. Same with Internet, although there is a free (and unpublicized) wifi in the main atrium - sit down for a yoghurt drink on the couch with your iPad, and you'll feel quite relaxed ;) But to be honest, it is a good 15 min walk to the nearest subway stop nd then about 15-20 min to the centre, so a hotel would have to be great for me to ignore that handicap - and the Grand Mercure isn't great, it's just good.

Stayed May 2012, traveled on business
Helpful?
Thank leuschf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Shanghai Baolong

Property: Grand Mercure Shanghai Baolong
Address: NO. 180 Yixian Road, Shanghai 200434, China
Location: China > Shanghai Region > Shanghai > Hongkou , Jiangwan / Wujiaochang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#37 Best Value Hotel in Shanghai
#126 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Shanghai Baolong 4*
Number of rooms: 321
Official Description (provided by the hotel):
Grand Mercure Baolong Hotel Shanghai is located close to major shopping areas, points of interest and cultural centres, including local attractions such as Lu Xun Park, historic Duolun Road and Fudan University. Capturing the essence of both old and newShanghai, this heritage listed hotel has 372 spacious rooms with a warm and elegant decor. Conference facilities, 3 restaurants and 2 bars make this an ideal destination for business and holiday travellers seeking convenience, comfort and luxury. ... more   less 
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai

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