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“Is it Mercure's services?”

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Baolong Hotel Shanghai
Ranked #153 of 5,069 Hotels in Shanghai
Indonesia
Level 6 Contributor
138 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Is it Mercure's services?”
Reviewed March 20, 2013 via mobile

(-) 1)you need 30 minutes to go to Nanjiang's road; and 60 minutes to go to airport.
2) the lobby don't have convenience chair/sofa for sitting, but they have if you buy drink or food. 3) they don't have wifi in the room, even in public area you need to pay.4) almost the staff's hotel in breakfast area can't speak English even for simple conversation, it difficult for me to order or ask something.

(+). Nothing!

Stayed March 2013, traveled with friends
Helpful?
Thank arnoldusIndonesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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248 reviews from our community

Traveler rating
    40
    129
    59
    7
    13
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
New Westminster, Canada
Level 6 Contributor
192 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed November 22, 2012

The Baolong Hotel (Grand Mecure Hotel) in Shanghai was clean, modern and comfortable. The rooms were a generous size, well maintained and clean. It had all the standard amenities needed for the traveller. It had a beautiful lobby but not too many places to sit and rest without having to buy a drink or coffee. Service at the front desk and concierge staff were quite indifferent to downright rude - definitely lacked customer service. It is not located in the heart of Shanghai, therefore not a lot to do in the vicinity while waiting for our ride to the airport. Breakfast was good with a good selection of international dishes. I would hesitate staying here again.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allspice502016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 9, 2012 via mobile

This hotel,is out of the city centre and requires a taxi to get anywhere. About 20 minutes to Nanjing Road and about 35yuan, or AU$6. Some staff were good, Kelly LI was very nice and loved to talk English and get it right. What a lovely girl however some not so good. Some on the concierge really had no idea and didnt seem to care one way or the other the same on the main desk. As an Accor member we expect a little more after paying and using Accor for so long. No wifi in rooms was also a. It unexpected and we were charged when we had to go the the lobby to get connected. What the??? Also no swim without a cap?? Cost 20 yuan but .......rooms very larger, buffet good, beer cold, wine great although the red was chilled. Overall not a bad choice as it could be worse.

Stayed September 2012, traveled as a couple
Helpful?
1 Thank Leanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane
Level 5 Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 29, 2012 via mobile

Unless you have business in the neighborhood, there plenty of other (and much better) hotels closer to the centre. The Grand Mercure is pretty good if you ignore the location: nice rooms, good service, good food. You have to pay additional for most amenities (eg swimming pool etc), which surprised me a little. Same with Internet, although there is a free (and unpublicized) wifi in the main atrium - sit down for a yoghurt drink on the couch with your iPad, and you'll feel quite relaxed ;) But to be honest, it is a good 15 min walk to the nearest subway stop nd then about 15-20 min to the centre, so a hotel would have to be great for me to ignore that handicap - and the Grand Mercure isn't great, it's just good.

Stayed May 2012, traveled on business
Helpful?
Thank leuschf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baolong Hotel Shanghai

Property: Baolong Hotel Shanghai
Address: No.180 Yixian Road, Shanghai 200434, China (Formerly Grand Mercure Shanghai Baolong)
Location: China > Shanghai Region > Shanghai > Hongkou , Jiangwan / Wujiaochang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#41 Best Value Hotel in Shanghai
#137 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Baolong Hotel Shanghai 4*
Number of rooms: 321
Official Description (provided by the hotel):
Grand Mercure Baolong Hotel Shanghai is located close to major shopping areas, points of interest and cultural centres, including local attractions such as Lu Xun Park, historic Duolun Road and Fudan University. Capturing the essence of both old and newShanghai, this heritage listed hotel has 372 spacious rooms with a warm and elegant decor. Conference facilities, 3 restaurants and 2 bars make this an ideal destination for business and holiday travellers seeking convenience, comfort and luxury. ... more   less 
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai

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