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“Hopeless Hotel” 1 of 5 bubbles
Review of Grand Mercure Shanghai Baolong

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Grand Mercure Shanghai Baolong
Ranked #144 of 4,969 Hotels in Shanghai
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241 reviews from our community

Traveler rating
    40
    124
    57
    7
    13
See reviews for
20
29
21
70
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Edmonton, Alberta, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 16, 2012

I rate this hotel a one because the hotel staff cheated us off our money. Not being great travelers, we had no idea what the Chinese bills looked like when we asked for money exchange. Taking advantage of our slight language barrier and unfamiliarity, the staff mixed between Chinese currency, $400 dollars in Taiwan bills which is outrageous as $1.00 yuan in Chinese currency is equivalent to about 21 cents in Taiwanese currency.

Beware of staff members.

  • Stayed May 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
2 reviews
4 of 5 bubbles Reviewed April 23, 2012

1. location : near the Fudan university (near the dormitory building)
2. Facility : not bad, Just fit the hotel's rate
3. Service : Need more smile on staff's face. I feel uncomfortable in checking.
4. overall : Recommend

  • Stayed April 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank kangwoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
3 of 5 bubbles Reviewed November 27, 2011

The Porter service need to improve, i arrived at the hotel with a big luggage, nobody come to open the taxi door and when i was in the hotel nobody bother to offer help to carry my luggage. Overall the hotel is 4star decoration and cleaness but 3 star service

  • Stayed November 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 14, 2011

stayed for 4 nights, room magnificent, huge, marble floors, huge bed,Executive floor excellent value for money. spotless, friendly, english speaking staff. would stay again, in fact best we have ever stayed in.

  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank christine a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 bubbles Reviewed November 3, 2011

dear sirs
at all the stay in this hotel was very nice
and i would to thank ms aline (custmer care accor)to help me in hotel voucher problem
now please send me the new ID A club
because my card is old and blue
my adress : 244 teraat Algabal st. alzytoon- cairo- Egypt
MB for trading
thanks
yasser AbdALLAH

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed November 2, 2011

Well located , good ambience , good comprehensive breakfast .Executive Floor is definitely vale for Money . Both Restaurant & Housekeeping Service requires some improvement - but overall as usual a comfortable stay. Reception & Concierge Services very helpful. Internet connectivity excellent

  • Stayed October 2011, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank 62Indian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Mercure Shanghai Baolong

Property: Grand Mercure Shanghai Baolong
Address: No.180 Yixian Road, Shanghai 200434, China
Location: China > Shanghai Region > Shanghai > Hongkou , Jiangwan / Wujiaochang
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#32 Best Value Hotel in Shanghai
#124 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Mercure Shanghai Baolong 4*
Number of rooms: 321
Official Description (provided by the hotel):
Grand Mercure Baolong Hotel Shanghai is located close to major shopping areas, points of interest and cultural centres, including local attractions such as Lu Xun Park, historic Duolun Road and Fudan University. Capturing the essence of both old and newShanghai, this heritage listed hotel has 372 spacious rooms with a warm and elegant decor. Conference facilities, 3 restaurants and 2 bars make this an ideal destination for business and holiday travellers seeking convenience, comfort and luxury. ... more   less 
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Also Known As:
Grand Mercure Baolong Shanghai Hotel Shanghai
Grand Accor Baolong Shanghai

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