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Park Hotel Shanghai
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Reviews (369)
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81 - 86 of 369 reviews
Reviewed March 29, 2013

The Park is located in great location within walking distance to many sights, metro access, restaurants, shopping, etc. At around $100 per night it’s a great value. The buffet breakfast at $20 per person is a bit high but they serve a very wide assortment of well prepared food and drink. If you like a large breakfast with western options it’s worth the price. Since the building was built in 1930 it does have a few issues especially at times with the plumbing working perfectly e.g. slow drains, shower heads that don’t work or are missing parts. Despite these issues I would stay there again when visiting Shanghai. Another plus was we were able to get a parking spot within the hotel.

Room Tip: Free upgrades are usually available.
  • Stayed: March 2013, traveled on business
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Thank Shipbuildered
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded May 15, 2013

Thank you for choosing Park Hotel and your comment! We are honored to have your satisfaction with our hotel. We will be the rectification of the above problems. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 1, 2013

Owing to required specialist physiotherapy treatment I have stayed here eight times since Aug2013. Last time I was here being mid Feb2013. My rooms have always been good & clean. Breakfast has been a prime highlight. Front desk staff are better than most others. Being located at very start of Nanjing Road West and being also only about 100 metres from Nanjing Road; this top location is unlikely to be surpassed. However problem at front door can't be too overstated!! Front entrance is not too wide but on front steps of the Park Hotel with apparent consent there are invariably pimps right at front entrance trying to pump up business. It is more than annoying for men to enter or exit hotel after about 6.00pm in the evening when the pimps are there bothering every man coming by. Hotel executive is fully aware because I have repeatedly complained but nothing is done. Some sort of collusion to allow this to openly happen is my only conclusion. The continued presence of these unsavoury characters is bringing down the image of this once great landmark hotel. I have travelled extensively around PRC and nothing compares.

Room Tip: If you have same over the top pimp experience, complain here on ‘tripadvisor’ and Park Hotel may finally decide to clean up their act.
  • Stayed: February 2013, traveled solo
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3  Thank RCC_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded March 6, 2013

Thank you for choosing Park Hotel and your comment! We are honored to have your satisfaction with the location of our hotel.We are sincerely sorry for all the disadvantages that you might have experienced during your stay. We have contacted the relevant governmental department to solve this problem with joint effort. We look forward to having an opportunity to serve you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013

Oldie but a goodie. Our room was compact but nicely refurnished. Good quality bed & linen. Side street room was relatively quiet. Great location for a walk to Peoples square and The Bund. An array of restaurants, cafes & fast food outlets just outside the door. Breakfast was a little on the pricey side for the choices available. It was ok but nothing to boast about.

  • Stayed: December 2012, traveled on business
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Thank Julie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded March 6, 2013

Thank you for choosing Park Hotel and your comment! We will continue improving service quality. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

The hotel is situated right in the centre of Shanghai, walking distance from Nanjing Road and easily accessible. Staff was very helpful and spoke good English. Rooms was clean. Things that might be able to improve on is that the rooms I had had no air conditioning at all, only heater was on, room was super warm. Doors in the room is also slightly old, doesn't close properly, slight pull is needed to close the door properly. Hotel wi-fi is also not available in the room, only wi-fi available in the room needed me to long in with a local phone number, which for tourist might be a problem. Overall, the hotel was great, met all my needs.

Room Tip: Choose the rooms carefully if booking online, might book a single person room by accident.
  • Stayed: December 2012, traveled with family
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Thank MarcoHalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded March 6, 2013

Thank you for choosing Park Hotel and your comment! We are honored to have your satisfaction with the location of our hotel. We are sincerely sorry for all the disadvantages that you might have experienced during your stay. We will report to the relevant departments to improve. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2012

This is a first class hotel in the centre of Shanghai and very conveniently situated. The room was spotless with good free wi-fi and the service throughout was to high western standards.

I can't understand some of the reviews which feel the hotel was not clean. This was not my experience.

Breakfast was adequate to good with a selection of chinese and western choices but I found nowhere in the hotel to have lunch or an evening meal so had to venture out every night. This is usually the thing to do of course but I was there during a typhoon.

  • Stayed: August 2012, traveled solo
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2  Thank KimFyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded December 12, 2012

Thank you for choosing Park Hotel and your comment! We will report to the relevant departments to improve. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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