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“Nice hotel but a little renovations might be needed.”

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Park Hotel Shanghai
Ranked #168 of 5,161 Hotels in Shanghai
Reviewed January 2, 2013

The hotel is situated right in the centre of Shanghai, walking distance from Nanjing Road and easily accessible. Staff was very helpful and spoke good English. Rooms was clean. Things that might be able to improve on is that the rooms I had had no air conditioning at all, only heater was on, room was super warm. Doors in the room is also slightly old, doesn't close properly, slight pull is needed to close the door properly. Hotel wi-fi is also not available in the room, only wi-fi available in the room needed me to long in with a local phone number, which for tourist might be a problem. Overall, the hotel was great, met all my needs.

Room Tip: Choose the rooms carefully if booking online, might book a single person room by accident.
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  • Stayed: December 2012, traveled with family
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Thank MarcoHalim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded March 6, 2013

Thank you for choosing Park Hotel and your comment! We are honored to have your satisfaction with the location of our hotel. We are sincerely sorry for all the disadvantages that you might have experienced during your stay. We will report to the relevant departments to improve. We look forward to having an opportunity to serve you again!

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82 - 88 of 362 reviews

Reviewed November 26, 2012

This is a first class hotel in the centre of Shanghai and very conveniently situated. The room was spotless with good free wi-fi and the service throughout was to high western standards.

I can't understand some of the reviews which feel the hotel was not clean. This was not my experience.

Breakfast was adequate to good with a selection of chinese and western choices but I found nowhere in the hotel to have lunch or an evening meal so had to venture out every night. This is usually the thing to do of course but I was there during a typhoon.

  • Stayed: August 2012, traveled solo
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2  Thank KimFyson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded December 12, 2012

Thank you for choosing Park Hotel and your comment! We will report to the relevant departments to improve. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2012

We were fortunate to be recommended this hotel by our nephew who works in Shanghai. Hotel was built in the 1930s, and has retained some features of that era. It is centrally located, opposite Peoples' Square, and about 25 minutes walk down Nanjing Road East to the Bund. Service staff in the hotel spoke good English and very helpful indeed. More importantly, the room rate is about half that of comparable hotels in the major cities of Asia. Good deal indeed.

  • Stayed: November 2012, traveled as a couple
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Thank Steven P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded November 14, 2012

Thank you for choosing Park Hotel and your comment! We are honored to have your satisfaction with our hotel. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 7, 2012 via mobile

If you value your health, stay away from this hotel. Seems all if China 300 million smokers congregate in the lobby of this hotel. If you are thinking of a quite drink or coffee in the ground floor bar without the haze of cigarette smoke; forget it. And if you think your smoke free floor that you asked for is smoke free then forget that too. A stay in this lovely period building is ruined by a failure to even pretend to uphold a non smoking policy in any crevice of the hotel will ruin what could be a reasonably positive experience.

  • Stayed: November 2012
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1  Thank Monticat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded November 14, 2012

Thank you for choosing Park Hotel and your comment! We are sorry to bring you unpleasant experience during your stay in our hotel. We strengthen the management of the hotel smoking area. We look forward to having an opportunity to serve you again!

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Reviewed November 6, 2012

Why are most so-called 4 star hotels in China so filthy? Another old fashioned, nice room with a lovely bathroom full of mould in all the grouting and a filthy floor which only gets a quick wipe-over in the middle. Cleaning products used? Of course not. We had the fanciest bidet you've ever seen with press button everything. Who wants this crap - especially when the bathroom is filthy. Like most places, big and small, in China, they are not geared to Western tourists and Western standards. In fact, they haven't got a clue. Despite the fact that Chinese kids learn English in schools at a very early age, very few people speak or understand it.

Room Tip: Make sure you haven't got a room facing the road, because you might need to risk all (including...
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  • Stayed: October 2012, traveled with friends
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Thank Heather V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded November 14, 2012

Thank you for choosing Park Hotel and your comment! We are sorry to bring you unpleasant experience during your stay in our hotel. We will report to the relevant departments to improve. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 14, 2012

My colleagues recommended this hotel as I was on a tight budget but needed somewhere central to stay in Shanghai. The location certainly is great - opposite Peoples Square and a very cheap taxi ride to nice areas such as Xintiandi. Unfortunately as I was on a budget, I had a single room, which was just big enough for a single bed and a small desk. It was very dark even with all the lights on and the bathroom tiny, hardly room to manoeuvre.

For the two nights i stayed there, I had no hot water and had to wait ages for the sink water to become even warmish.

There was cabled internet in the room and very weak wi-fi in the lobby.

The staff were friendly, but the girl who checked me in looked annoyed at even being there.

This hotel obviously used to be great, but it has not kept up with the times. Although on a budget, I would have expected more and i'm surprised those tiny single rooms are still in use!

  • Stayed: October 2012, traveled solo
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2  Thank Sally F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded October 24, 2012

Thank you for choosing Park Hotel and your comment! We are sorry to bring you unpleasant experience during your stay in our hotel. We will report to the relevant departments to improve. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 17, 2012

We approached this hotel with some trepidation after reading previous reviews of pimps at the door and less than satisfactory rooms. But what a surprise. No problems with pimps and a large, modern, bright room. Location is excellent with People's Park opposite and Nanjing Rd 'walking street' adjacent. The 'Big bus' leaves from beside the Park and there is a Subway station below.
The buffet breakfast had a great variety (although the bread was a bit ordinary!) And you can't beat the history of the place. Will recommend

  • Stayed: September 2012, traveled as a couple
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1  Thank Howard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
parkhotel170, Public Relations Manager at Park Hotel Shanghai, responded to this reviewResponded September 27, 2012

Thank you for choosing Park Hotel and your comment! We are honored to have your satisfaction with our hotel and very thank you for your recommended. We look forward to having an opportunity to serve you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Hotel Shanghai

Address: No.170 Nanjing West Road, Huangpu District, Shanghai 200003, China
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#144 Best Value Hotel in Shanghai
#148 Luxury Hotel in Shanghai
Price Range: $107 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Hotel Shanghai 4*
Number of rooms: 261
Official Description (provided by the hotel):
Park Hotel located in Shanghai, China, is considered an architectural milestone that lends a touch of historic charm to the animated cityscape. Park Hotel offers travelers around the world their 252 art deco-styled rooms. Park Hotel’s dining, business, and recreational offerings reflect the unwavering passion for great hospitality and service for guests. ... more   less 
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Also Known As:
Shanghai Park Hotel

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