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“Nice Hotel but should improve the check in”

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Jin Jiang Tower Hotel
Ranked #115 of 5,032 Hotels in Shanghai
Paris
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice Hotel but should improve the check in”
Reviewed May 24, 2012

I have stayed here a few times and the room are very good. They are refurbishing the revolving restaurant but they have opened a new restaurant on the ground floor.

My only real criticism of the hotel is that the check in and check out always takes a long time.

Hotel is handy for one of the mainshopping streets, which is just round the corner.

Room Tip: The other point is that you need to remember to specify a non smoking room, if you want one, when yo...
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pete_In_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jill W, Public Relations Manager at Jin Jiang Tower Hotel, responded to this review, September 20, 2012
Dear Valued Guest,

Warm greetings from Jin Jiang Tower Shanghai. Thank you for taking the time out of your schedule to post your review of your most recent stay with us.

I am grateful to know that you enjoy the facilites and location. We will take your comments regarding the check-in and check-out experience into further consideration for our improvement. We are always pleased to know what our guests value most!

Please know that we would be eager to have the opportunity to serve you better in the future. I hope that we have the opportunity to having you back at Jin Jiang Tower Shanghai!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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580 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (41)
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Suzhou, China
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 29, 2012

The location is definitely good, with short distances to great shopping areas, bars and restaurants. Also, the views from the room and restaurant in the hotel are great at night. Also, I got a deal, with two nights for two people at a price lower than the hotel's competitors. And, the distinctive tower makes it easy to find your way back (and hard for any unscrupulous taxi driver to take you the wrong way).

But, one of the reasons I booked this room was for the views over Shanghai in the 'revolving restaurant' on the top floor. We got to the top floor only to walk into a dark room with a sign saying that the restaurant was being renovated. So, no revolving for us.

Then, we went down to the ground floor restaurant, but the good looked pretty unappetising. Fortunately, we found a great place nearby for that first night.

Then, on Sunday morning (9am) the pneumatic drilling started. Again, we'd been given no indication that this would happen. At first we thought it was from the building site across the way (oh, yeah, there's a building site across the way...), but it seemed to be coming from inside the building. Presumably, it was the renovation of the revolving restaurant.

So, we left early, fed up of the noise.

As others have mentioned, the rooms are also a little tired looking, but made up for by the views.

If you book, make sure you ask the right questions. (And, don't go on to the internet in the hotel without following the procedure they tell you about - I tried to connect to an available network, thinking that it was the right way of doing it, and that same day my Gmail account fired off 30 emails to my contact list asking them to click on a link...somewhere in Iran is a server with my email password on it).

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tractarian76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed April 17, 2012

No complaints about the hotel, nice room, good service, great breakfast, only problem is you have to pay for the wifi, with is a bit pricy, considering all the lower price backpackers i normally stay at have free internet for guest. the hotel seems to allow working girls to operate within the hotel, nightly i had call girl cards put under my door, and was approved by girls for hire in the lobby, with a very dodgy guy standing not far away watching. so beware and don't by your self any trouble. out side of that the hotel is a nice place in a nice area of Shanghai

  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 9, 2012

I booked this hotel through my agent in Hong Kong. I stayed with my colleague for a total of 3 nights. Location is great as it is on Changle Lu and is close to my favourite Museum of Indigo block printing (Changle Lu No 637) However, the first thing I found was there was no free wifi. I called the front desk to ask what has happened and what he said was that the Hong Kong agent was to be blamed as they had encountered many cases like this already. I told him he should reflect the problem with the travel agent to avoid future misunderstanding of other hotel guests, he responded to me coldly that there was nothing that they can do. In general, the staff here did not have good knowledge about the things around the area. For example, there is s free shuttle bus to tour around Shanghai nearby and we tried to ask them but all they told us was there was nothing like this. I am glad that we were adventurous enough to find it out by ourselves and had a really good ride. Plus the staff was not polite and professional as they always "huh" to us and showed unpleasantness when I asked them things.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vivianmak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vadodara, India
Level Contributor
110 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 25, 2012

Beautiful hotel, clean, shiny, and worth the amount paid....I would agree to Stevew918's review, they do have very interesting toilet seats ... loll..

  • Stayed April 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chintan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed January 5, 2012

We arrived very early and were informed that we would have to wait until noon (which is ok). Then a room was suddenly available for a surcharge of 500 y (which I refused). And then, the room was suddenly available for a surcharge of 80 y incl. broadband (which I took). Don't let reception trick you too much...

Room was nice, location is acceptable. Didn't go for breakfast or use other facilities. OK hotel if you can get a deal on the room.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andre1312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
77 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 19, 2011

This is part of my two week Henan / Shanxi tour, and was arranged by the travel agent. I have stayed here and reviewed it in 2008.

The hotel and surrounding are under a lot of construction, so be aware. The hotel closed the gym, rotating restaurant and swimming pool for remodeling. There is noisy construction next block, with pounding sound late into the evening.

There are some shops and nice restaurants nearby, but it is further from the bund, Nanking Road shopping, and you have to walk several blocks to catch the subway. Glad that the bellboys were very helpful to hail taxi for us.

The room is clean and comfortable, but the bathroom needs more careful thorough cleaning once a while as I saw some minor mold on grout and at the bottom of the shower curtain. They have a special toilet seat that can wash, dry and massage, Very interesting!

There is wifi for internet connection in the lobby. However, there is no seat in the lobby area, so I had to sit awkwardly sat on the edge of the flower bed.

I stayed and reviewed this hotel in 2008. Seems like they are renocating the hotel. But being that several facilities are closed at this time, you may want to consider these factors when you make reservation.

  • Stayed September 2011, traveled with friends
    • Location
    • Sleep Quality
    • Cleanliness
Helpful?
Thank stevew918
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jin Jiang Tower Hotel

Property: Jin Jiang Tower Hotel
Address: No.161 Changle Road, Huangpu District, Shanghai 200020, China
Location: China > Shanghai Region > Shanghai > Former French Concession , Huaihai Road
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#108 Luxury Hotel in Shanghai
#120 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Jin Jiang Tower Hotel 4*
Number of rooms: 582
Official Description (provided by the hotel):
Ideally located in the former French concession, near the Huaihai Road Central Business District, Jin Jiang Tower Shanghai enjoys a most convenient traffic, close to Xin Tian Di and People's Square. As a flagship hotel of Jin Jiang Hotels Group, the largest hotel group in China and Asia, the hotel is one of the best venues to overlook Shanghai downtown landscape. Choosing a hotel receiving more than 370 heads of states, foreign dignitaries and celebrities, the guest will experience exquisite oriental-attentive services.The hotel owns 582 rooms and suites, where high-speed WiFi network fully covered including the public area. All the guests may enjoy the cutting-edge digital system during your stay at Jin Jiang Tower Shanghai. ... more   less 
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Also Known As:
Jin Jiang Hotel
Hotel Jin Jiang

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