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“One night in Hongqiao” 3 of 5 stars
Review of Shanghai International Airport Hotel

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Shanghai International Airport Hotel
Ranked #437 of 4,457 Hotels in Shanghai
Calgary, Canada
Level Contributor
88 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“One night in Hongqiao”
3 of 5 stars Reviewed August 25, 2013

I stayed one night at this hotel to be close to Shanghai Hongqiao Railway Station and the hotel offers a shuttle service to the station. The hotel appears to be a renovated old-style Chinese hotel with the aim of appealing more to Westerners who were not to be seen at all during my stay. The staff are enthusiastic about practicing their English on a foreigner but the level of English speaking is low. The restaurant features western and Chinese food, but the western food is less appetizing. Dinner options are limited - no restaurants nearby so eating at the "Main Restaurant" in the hotel is the only convenient option.

The decor in the lobby and rooms is dark and lighting is limited. Lamps and furniture are old-style, but the shower, fancy Japanese-style toilet and lighting control buttons by the bed are new-style. The rooms are air conditioned with individual control. The TV is modern, but reception is poor. The one English station is CNN but is snowy in appearance, staticky and drops out frequently. I found I had to switch away from CNN frequently and then back to recover reception.

Breakfast is a mix of Chinese and Western food and has a good selection but the Chinese vegetables are overcooked. Some basic sushi and fresh salad are available at breakfast. Waiters carry coffee around but ignore the customer unless significant effort is made to get their attention. The coffee is hot and tastes reasonably good.

The area around the hotel is uninteresting unless one has a predilection for staying near an airport. Internet was excellent: wireless in lobby and I used the wire in the hotel room. Good place to stay briefly for a business traveller but I would not recommend this place for a tourist. The hotel room is overpriced. I would stay here again for one night if I am in transit by plane or train at Hongqiao.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank bcsanders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
    9
    31
    26
    11
    3
See reviews for
4
3
14
41
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 19, 2013

I thought it would be next to the airport, bu I had to walk quite a few time under the rainto reach the hotel. Otherwise, quite ok service and rooms quality. Rooms were clean and not noisy. The experience was average.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank ntjsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cHICAGO
Level Contributor
37 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed March 1, 2013

Certainly if you must stay overnight at the Shanghai Airport this is an adequate option as it is confidently connected to the facility with easy access to the terminals, train and metro.

The hotel is somewhat run down by China standards whereI have become spoiled since the late 1980's with their magnificent hotels.

The service is nonexistent with little girls that could care less and greet you as if you have interrupted them and they grudgingly help you. The restaurant was the same both in the evening and in the morning when we arrived at 6:10 am and we're told there would be nothing until they opened at 6:30 so we just left as we were headed to another city and needed to take a taxi to the bullet train before the road traffic became unbearable.

So stay if you must but if you can escape to a decent hotel, please do. Full disclosure; United put us up here because our flight was 8 hours delayed an
D we could notate to our final destination where we were paying for a fabulous hotel as a no show:)

  • Stayed March 2013, traveled on business
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
3 Thank FORESTBAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shanghai hotels

Hong Kong
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed November 6, 2012

This hotel is adjacent to terminal 1 of Hongqiao airport and extremely convenient if you have only a short stopover. The garden is one of the nicest of any airport hotel we've seen, and the public areas are well furnished, with great breakfasts (the best we had during a recent trip to China). The down side is the bedrooms. Some a pretty shabby and have seen better days, but we found our room very clean and everything worked. As is common in China, the minibar was empty. But at 480 Yuan a night, who is complaining?

Room Tip: The rooms seem to be well insulated - no worry about aircraft noise.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank FirstMagistrand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toulouse, France
Level Contributor
170 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
2 of 5 stars Reviewed September 21, 2012



I guess this was a good hotel in the past, but it seems dated now by modern western standards.

The staff at check in did as much as possible to please, and did speak English. The lobby gives a feeling of rich oriental from 1970's, but some how that doesn't work today.

On entering the corridor to the bedrooms, there was a certain feeling of dismay. The room doors were very old wooden standard, and the corridor had a very strange uncomfortable smell.

The room was not much better. There was no safe available so, with the condition of the room door,  ( even with the electronic key) one  felt uncomfortable about leaving valuables.

There had obviously been an attempt at upgrading the decor of the room and bathroom, so it almost worked. The bed -  oh dear! It felt like a wooden board with a thick blanket and sheet on top. The carpet on the floor seemed softer.

They did supply a kettle for boiling water, and supplied tea bags for green tea. However there was a big notice in the bathroom which said the water was not drinkable. They did supply a large bottle of water but charged for it.
Internet is free. However the wifi reception to the rooms was almost non existent . I was able to use the LAN cable for the laptop. Wifi in the check in area seemed to be the main place for iPad users.

The towels and bedding smelled like they had been washed in dirty water. 

Breakfast was not very interesting, catering mainly for Chinese tastes .  However, when in Rome.......

All in all, I don't intend to go back.

Stayed September 2012, traveled on business
Helpful?
1 Thank Simon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Danielsville, Georgia
Level Contributor
62 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 18, 2012

Delta shagged me on my flight out of Hong Kong and i ended up flying out of Shanghai instead. This was a last minute booking and seemed harmless enough. The price was really cheap, around USD75 a night.

Check in went without hitch, the lobby was a bit dated and the check in counter looked like a 4th grade art project that went horribly wrong.

I got the room key and headed to the fifth floor as ordered by the staff, I have no idea how they came up with the number system on the doors, odd then even then it skipped 10 numbers in between every 2 rooms. i walked the entire floor before finding my room.

First impressions...OMG...not a round bed! Everything in the room looked like an episode of the Brady Bunch. Nothing is clean, the walls are dirty, the bed is typical concrete hard Chinese style. No iron. Mini fridge but it is empty. The shower looks like a transporter from an old Star Trek episode.

But on the plus side, FREE INTERNET. no wireless so that could be an issue if you forgot your router. and travel with a Mac Book Air.

Next time I think I will try a hotel of site from the airport, the extra 30 minutes it would take to get to the airport in the morning could be worth it.

Room Tip: Try to get on the side opposite the jet way.
See more room tips
  • Stayed June 2012, traveled solo
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Reaganspopy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed May 18, 2012

The hotel lobby is nice and there is a restaurant with smoking and non-smoking sections. You may have trouble with being understood if you don't speak Chinese because the staff have very limited English. At the restaurant you can get by ordering from the pictured menus.

The breakfast buffet is nice.

A nice Japanese style garden encircles the hotel (nice to sit and ponder if you have time).

Internet is available in the rooms (cable available in the drawer), the WiFi however is intermittent both in the rooms and the lobby (It appears to work during 7am to 9pm fine after that they either shut it down or it gets overloaded by guests and you cannot connect)

I was here for a business trip and the location was perfect, right by the airport.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ibrahim K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shanghai International Airport Hotel

Property: Shanghai International Airport Hotel
Address: NO. 368 Yingbin First Road, Shanghai 200335, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang
Amenities:
Business Center with Internet Access Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #437 of 4,457 Hotels in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Shanghai International Airport Hotel 4*
Number of rooms: 305
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