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“Handy for the station”

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Holiday Inn Shanghai Downtown
Ranked #137 of 5,082 Hotels in Shanghai
London
Level 5 Contributor
51 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Handy for the station”
Reviewed November 13, 2009

This Holiday Inn is perfect if you need to be near the massive chaotic railway station. I arrived by train after a 20 hour overnight journey from Hong Kong and it was a huge relief to just exit the station and look up and see the hotel sign directly in front of you.

True it's a little out of the centre but there is a main subway stop at the station along with a number of fast food restaurants and supermarkets.

My room in the Great Wall wing was a good size with a very comfortable king sized bed. It had a kettle with tea/coffee, safe for valuables, bath tub, minibar, dressing gowns, aircon, internet access, large tv with some English channels etc - pretty much everything you need for a relaxing stay.

The spacious foyer bar is a pleasant place to sit, there is also a coffee bar and basement sports bar. The reception staff are a little frosty, but this tends to be common throughout China. The chambermaid staff are a little more friendly.

All in all it may not be the smartest area in town, but I would recommend staying here. It would be cheaper than staying on the Bund and you have good transport connections.

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bothsidesnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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USA
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 7, 2009

When the taxi dropped us off in front of a "Holiday Inn" we looked at each other and rolled our eyes. A Holiday Inn in the us is typically middle of the road, and not what we expected for our business trip in Shanghai.

The fist night, we had nice, non-smoking rooms. Much cleaner than the other hotels I have experienced in China. Many of even the top end hotels seem "dirty" here.

The internet was 60RMB add on (~$US10) which kinda bummed me, but the internet here has been the most solid and fast of any on our trip. Well worth what you would pay for 1 hour of access in a US airport!

The breakfast (50RMB ~$US7.50 add on) was wonderful for a weary American: Made to order omelet , french toast, great bacon, along with fruits, breads and the odd (to Americans) assortment of food that passes for breakfast in China.

We were to take the train, and it is a bit of a walk from the Holiday Inn to the train station. They are next door to each other, but across a wide and very crowded plaza. The trains station is not set up for foreigners, so there were not many english signs in the trains station. The very nice, tall (6'5") english speaking concierge "Miller Zhang" lugged our two huge rolling suitcases across the plaza for us, got us through security and instructed the gate agent to call us when our train came. We had agreed to pay him 50 RMB ~$US7.50 and he was very happy to help us with the task.

Then there was a problem with the train. The adventure begins. Miller had left, since we had a good wait before we were supposed to leave on the train, so we lugged our bags back to the hotel. We were able to get two new non-smoking rooms on the spot for the same rate as when we reserved. These rooms are in the remodeled section of the hotel and are very nice as well as clean.

I connected to the internet to book tickets for a flight to replace the train trip, but the web sites needed 24 hours advance. So again Miller Zhang came to our rescue. In a few short moments, he had us booked on China Eastern, business class. Miller delivered the tickets to our room line 1 hour later.

This exceptional service makes this hotel my instant favorite hotel in China!

  • Stayed November 2009, traveled on business
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
3 Thank baxsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Level 3 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 7, 2009

The food at the hotel has been pretty much average. Customer services were average too but some of the personnels can be quite rude to just stop and stare at you from top to toe if they happen to walk past you somewhere in the hotel. I guess this is a cultural thing because I experienced it everywhere. But provided that American is running this hotel, I think the service standard needs further improvement. I would recommend friends to go to this hotel as long as they are budget travellers.

  • Stayed September 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PukiAngel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derry, United Kingdom
Level 6 Contributor
998 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 692 helpful votes
Reviewed August 13, 2009

Stayed here as part of a Jules Verne tour of China. Lovely hotel, great buffet breakfast and dinner. Spacious rooms. Internet available in rooms for a fee. It is located outside city centre but as we were on a tour and picked up by coach to go everywhere this was not a problem. Reception staff were a bit unfriendly. Be careful with their ATM machine as it 'ate' our bank card but we did get it back later in the day.

  • Stayed July 2009, traveled as a couple
    • Value
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    • Service
Helpful?
Thank holidayseeker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yorktown, NY
Level 5 Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed August 12, 2009

The lobby was nice but the room was a little old and the a/c barely worked. Th carpet was old with the old fashioned haridryers that barely worked. We had to leave the key in the wall so the a/c would stay on because it took 24 hours to cool off. So we didn't let them clean the room so it would stay cool. The breakfast was great but didn't start till 6:30 am. We had to leave the hotel at 6 AM to fly out so they gave us a crappy bag of a few items. What hotel starts breakfast so late when the airport wants you there 3 hours before a flight?

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NYCookie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shanghai hotels

Ningbo
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 3, 2009

This hotel is a great option if you want to be close to the main Railway Station. My wife and I were traveling by train and had a lot of luggage. It only took us 7 minutes walking from the front door of the hotel to the main entrance of the station. The hotel itself is typical of Holiday Inn China standards -- which is quite good. The front desk was helpful, the room was clean, and they happily accommodated our late check-out. Just a warning, this hotel has 2 wings that aren't exactly close to each other. The hotel has a full-time golf cart that shuttles people between the wings (probably a two minute ride). Not a huge deal, but I could how some people might be annoyed by that (if they wanted to eat at the Western buffet, for example, and had to cart over to the other building to do so).

Overall, highly recommended if you're planning to use the Rail Station. It's quite, clean, and the service was good. If I wasn't using the Rail Station, however, there are probably better areas of town to stay. My 5 star rating for location is based on its proximity to the Rail Station.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Ceclix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 9, 2009

stayed for 3 nights.
accessiblity from airport: From Pudong airport shuttle bus line 5 take you to hotel. hotel located 3 minues on foot from Shanghai railway station(south). but it takes long. due to traffic it took about 1.5 hr. terrible. From Hongqiao airport (old airport) it take about 30 min by taxi. about 50RMB. and it worth it.

Hotel staff-service is good.
Room: very clean. up to standard
Breakfast: good.

recommend this hotel for tourist and business traveller aswell.

  • Stayed June 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woohiekyung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Shanghai Downtown

Property: Holiday Inn Shanghai Downtown
Address: No. 285 West Tian Mu Road Jing'an District, Shanghai 200070, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#35 Best Value Hotel in Shanghai
#124 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Shanghai Downtown 4*
Number of rooms: 282
Official Description (provided by the hotel):
Holiday Inn Shanghai Downtown is managed by InterContinental Hotels Group. The hotel is located in the commercial centre of Shanghai Jing’an District, only 5 minutes walking distance to Shanghai Railway Station, subway entrance of line 1/ 3/ 4 and airport line 5. Pudong International Airport is 45 minutes by car and a speedy 20 minutes to Hongqiao International Airport/ National Center for Exhibition & Convention. Ease access to some famous attractions such as Tianzifang, Xintiandi, The Bund, People’s Square, the Jade Buddha Temple, Yu Garden…around 20 minutes. Our hotel provides you an ideal location for shopping, dining, sightseeing, entertainment. The hotel has a total of 282 modern and comfortable rooms including 14 suites. Guests can also utilize your very own in-room desk and free high-speed Wi-Fi and Wired Internet Access, so you can keep on top of work and the latest news. The Holiday Inn Shanghai Downtown is the ideal choice for conventions and meetings, with its versatile and stylish function rooms; we can accommodate all types of meetings, training seminars, weddings and a wide range social function. After a day of meetings or sightseeing, the Lobby Lounge is a great place to relax and enjoy special drinks. Enjoy Western and Asian cuisine at Angel’s Cafe and experience authentic Chinese local dishes at Yue Garden Restaurant. ... more   less 
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Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn

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