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“THE place to stay for IHG elites”

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Holiday Inn Shanghai Downtown
Ranked #141 of 5,059 Hotels in Shanghai
L.A.
Level Contributor
268 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
“THE place to stay for IHG elites”
Reviewed April 2, 2014

Recently stayed 5 nights at this property. I have stayed here many times and really enjoy this property for a number of reasons. The InterContinental may be nicer and a little more jazzy, but as a business traveler concerned about expenditures, you cannot beat the rates here vs. InterContinental or Indigo or Crowne Plaza brands. Location next to the train station and #1 #3 #4 metro stops. Direct #5 bus service drops you at Shanghai Train station right behind the hotel for only 22RMB charge one way. Elites enjoy free breakfast in the Exec lounge and nightly happy hour for free drinks and appetizers. Daily allowance for dry cleaning or laundry and daily newspaper. They truly do recognize the IHG elites and the staff are well trained and very courteous. I do not even consider another property when staying in Shanghai because I know I will be treated very good at this property. The rooms are currently being remodeled so that will be a plus as well.

Room Tip: choose a room overlooking the train station square. It is quieter than the main street side of Tianm...
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steve-JL.a.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mary h, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review, April 15, 2014
Dear Steve-JL.a.
Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown.
It is great to hear that you had an enjoyable stay and that our team made your stay more memorable.
we are pleased to see that you apreciated the different aspects of the hotel and the service level.
We hope to be able to welcome you back soon.
Sincerely,
Leona Li
Marcom Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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911 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
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  • Turkish first
  • Any
English first
Baltimore, Maryland
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed March 30, 2014

This Holiday Inn would put most at home back in America to shame! Great decor, friendly staff, and great value as part of a travel tour I'm on. The rooms are very small but there is free wifi and a great breakfast buffet. The electricity is odd it uses the room key to operate it I guess in an effort to conserve energy! The lobby escalator is the same way it doesn't run unless you are directly in front of it lol so don't be fooled like I was when I began to walk up them when they came "alive"

There are several eating options and bars bc there is a sister hotel just next door that is accessible by walking via the hotel's underground parking lot. There are a lot of stores including a supermarket and a shopping mall very close as well.

The room does get a bit hot at night even with the ac on however I think that's because of the odd electrical set up. Others asked for a fan we opened the window and it was fine. The shower was pretty new but the mat looked a bit off colored so I used shower shoes.

All in all good location.

Room Tip: We were in 1253 too close to the elevator for my taste but it didn't seem noisey
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CyliaL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mary h, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review, April 2, 2014
Dear CyliaL
Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown.
It is great to hear that you had an enjoyable stay and that our team made your stay more memorable.
we are pleased to see that you apreciated the different aspects of the hotel and the service level.
We hope to be able to welcome you back soon.
Sincerely,
Leona Li
Marcom Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 30, 2014 via mobile

A-aircon:the airconditioning is very low. We thought it was broken but seems al hotels in shanghai dony havr cold a.c maybe bec. Of their weather. Had to open d windows for some air
B-bathroom:clean,spacious & hot water is working
bed:big beds.
Bedroom:clean & spacious
Breakfast:they serve breads,croissants,congee,soya,skim & fresh milks.enough to enrgize ur mornings
E-english friendly staff
L-Location:centraly located.everything u nid is just a stines throw a way.theres a train station,family mart, kfc,mc donalds,gadget mall etc just a few mins away the hotel

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dudz_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mary h, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review, April 2, 2014
Dear duze_12
Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown.
It is great to hear that you had an enjoyable stay and that our team made your stay more memorable.
we are pleased to see that you apreciated the different aspects of the hotel and the service level.
We hope to be able to welcome you back soon.
Sincerely,
Leona Li
Marcom Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 19, 2014

They have finally remodeled all of their guests room. It's convenience, but lots of out of towners wander around and near the hotels since it is very close the train station. Staff is very nice and they are much nicer if you belong to priority club. Prices are very competitive. It has a 4 star rating, but it's more like 3 1/2 out of 5 stars.

Room Tip: Always ask for non smoking room on a non smoking floor, sometimes they will trick you and tell you t...
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  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cmakc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mary h, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review, April 2, 2014
Dear cmakc
Thank you very much for taking the time to share your valuable feedback regarding your recent stay with us at Holiday Inn Shanghai Downtown.
It is great to hear that you had an enjoyable stay and that our team made your stay more memorable.
we are pleased to see that you apreciated the different aspects of the hotel and the service level.
We hope to be able to welcome you back soon.
Sincerely,
Leona Li
Marcom Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dorset, United Kingdom
Level Contributor
172 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed March 15, 2014

Up by shanghai station, our room overlooked the huge south square. Yes it is an older hotel, but the rooms are clean and comfortable, staff friendly and helpful and a good choice for breakfast. The restaurant is cavernous in the old china style. Very good fast and free wifi linked to your room and passport number - very clever!

Easy to get all over the city using the metro from here. Get yourselves a card from the metro station. Travel and taxis are cheap and you can even pay for taxis using the card.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bonniegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mary h, Public Relations Manager at Holiday Inn Shanghai Downtown, responded to this review, July 9, 2014
Dear Bonniegirl
Thank you for your feedback.Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience.Just like our name, we are at the downtown of Shanghai. You can enjoy fast and convenient transportation around hotel, even the whole China. The hotel locates at the center of Shanghai Railway Station Commercial Circle, Department Stores and small markets can be found in which you can find what you need easily. We hope every coin you spend in the hotel are equal to our service. The hotel is keeping renovation and redecoration offer guests moderate experience. We are glad to achieve your satisfaction. We were pleased to note that you appreciated the breakfast of our hotel, an aspect of our hotelthat is preferred by many of our guests.Thank you again for your feedback and support and we lookforward to the pleasure of welcoming you back to the Holiday Inn Shanghai Downtown in the near future. Thank you!
Sincerely,
Leona
Marcom Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Capitola, California
Level Contributor
73 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed March 1, 2014 via mobile

This hotel is 5 minutes walk from Shanghai train station (not Hongshaio) and walkable even with a suitcase on wheels. There are two subway stations near here, and I recommend you try this. It's easy to use once you have found the 'English' button on the machine.

As can be seen there are two wings, and its really two separate hotels as there is no inside link. I stayed in the plaza wing, and the exercise room is in the great wall wing which involved an outside walk. Not great. The exercise room is open 24 hours and not super equipped but adequate for cardio. Only one treadmill with a tv and no headphone plug.

Breakfast is ok.

Rooms are clean and a good size. There is tea and coffee in the room and they keep these well stocked.

The hotel lobby is not very welcoming. It's large and empty, and the bar at one end was almost always deserted when I was there. I felt sorry for the poor guy behind the bar.

Finally, if you are being picked up, be sure to indicate which wing you are staying in. There are two lobbys.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlantheRover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bali
Level Contributor
181 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed February 25, 2014

I was fortunate enough that the taxi driver dropped me off in front of the correct tower where I was supposed to check-in. It was raining when I arrived and I had dreaded the possibility of not arriving in the right tower of the 2 buildings.

The check in was efficient, though not speedy by any means. As a Platinum I was given an upgrade to the Executive Club access. The room is clean, outdated, but it has a supremely comfortable mattress (especially for China standard) and lovely soft sheets. The internet is frustrating, because it's capable of giving a 40mbps download, but at peak times, its speed gets reduced significantly to the point of unusable.

Breakfast at lounge is standard, with nothing worth highlighting. Yes, there are some made-to-order eggs available, but my scrambled eggs were lumpy and very ordinary.

Staff is nice, concierge commendable for proactively helping me to get a taxi in the peak morning hours where it was raining.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louis W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Shanghai Downtown

Property: Holiday Inn Shanghai Downtown
Address: No. 285 West Tian Mu Road Jing'an District, Shanghai 200070, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#34 Best Value Hotel in Shanghai
#125 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Shanghai Downtown 4*
Number of rooms: 282
Official Description (provided by the hotel):
Holiday Inn Shanghai Downtown is managed by InterContinental Hotels Group. The hotel is located in the commercial centre of Shanghai Jing’an District, only 5 minutes walking distance to Shanghai Railway Station, subway entrance of line 1/ 3/ 4 and airport line 5. Pudong International Airport is 45 minutes by car and a speedy 20 minutes to Hongqiao International Airport/ National Center for Exhibition & Convention. Ease access to some famous attractions such as Tianzifang, Xintiandi, The Bund, People’s Square, the Jade Buddha Temple, Yu Garden…around 20 minutes. Our hotel provides you an ideal location for shopping, dining, sightseeing, entertainment. The hotel has a total of 282 modern and comfortable rooms including 14 suites. Guests can also utilize your very own in-room desk and free high-speed Wi-Fi and Wired Internet Access, so you can keep on top of work and the latest news. The Holiday Inn Shanghai Downtown is the ideal choice for conventions and meetings, with its versatile and stylish function rooms; we can accommodate all types of meetings, training seminars, weddings and a wide range social function. After a day of meetings or sightseeing, the Lobby Lounge is a great place to relax and enjoy special drinks. Enjoy Western and Asian cuisine at Angel’s Cafe and experience authentic Chinese local dishes at Yue Garden Restaurant. ... more   less 
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Also Known As:
Holiday Inn Downtown Shanghai Hotel Shanghai
Holiday Inn Shanghai
Shanghai Holiday Inn

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