We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Not a five stars!!!” 3 of 5 stars
Review of Hua Ting Hotel & Towers

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hua Ting Hotel & Towers
Ranked #118 of 4,457 Hotels in Shanghai
rome
Level Contributor
229 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
“Not a five stars!!!”
3 of 5 stars Reviewed November 7, 2013 via mobile

When you enter the hall it seems wonderful, so elegant and luxurious. The best thing of this hotel is the all itself, and the breakfast, with such a variety of items from Chinese and International cooking!!! But now comes the worst part: the bathroom wasn't cleaned up well, the a/c didn't work, the room is quite small (not a five stars one, even if with wonderful view on Shangai), the towels weren't replaced on the second day (i don't say they didn't change them, they did but forgot to give us the new ones), the wifi was free only in the business room on the second floor, in the rooms you had to pay for it. The sistem of room lights didn't work well (the bathroom ones could not be switched on except if you remove and insert again the room key). The furniture was old and a little bit damaged. In summary, not a five stars hotel..

  • Stayed November 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Romangirl79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angela z, Manager at Hua Ting Hotel & Towers, responded to this review, December 1, 2013
Dear Romangirl79,

Thank you for taking the time to write your comments on TRIPADVISOR. Our ultimate goal is to provide guests with an exceptional environment and superior service.

It is with great regret that I learned of the unfortunate experience that you had during your stay. I extend my sincerest apologies to you on behalf of the entire staff at Shanghai Hua Ting Hotel & Towers,

This Incident has allowed my colleagues and I the earnest opportunity to examine our shortcomings. We will strive to ensure that such episodes are not repeated, and that all guests are treated with the superior level of service that they expect here. We hope sincerely that you will allow us the opportunity to serve you under more pleasant circumstances in the future.

Respectfully yours,

Angela Zhang
Account manager
Shanghai Hua Ting Hotel & Towers
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

534 reviews from our community

Traveler rating
    107
    283
    98
    35
    11
See reviews for
26
47
25
127
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Turkish first
  • Any
English first
Vero Beach, Florida
Level Contributor
83 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed November 6, 2013

In China to visit a plant in Changshu and wanted to stay in Shanghai before flight home. Good location to visit spots in town for sightseeing and dining. Very nice hotel, excellent buffet, especially for breakfast. Cab fares to other points are very reasonable and easy.

Hotel is right across the street from the Arena and Stadium.

Smoking rooms are available

  • Stayed November 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank glassman72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angela z, Manager at Hua Ting Hotel & Towers, responded to this review, December 1, 2013
Dear glassman72,
Thank you for taking the time to post your comment on TRIPADVISOR. We are pleased to learn that you enjoyed your stay here.
We take pride in offering high standards of service at all times, and your comments will certainly encourage us in our pursuit of excellence. Please accept our sincere appreciation.
We look forward to welcoming you back to Shanghai Hua Ting Hotel & Towels in the near future!
Respectfully yours,
Angela Zhang
Account manager
Shanghai Hua Ting Hotels & Towels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed November 6, 2013

This was my 5th visit and i have to say a big thank you to everyone.
Especially the band, who as ever were welcoming to everyone and made everyone comfortable in the lounge bar.
I am a business man and i need to know that the entertainment will be morally correct and subtle enough for all to enjoy the ambiance in style. I entertain nearly every evening I am there , which is usually 10 days Well done you guys you tick every box for what a Hotel band should be!
big thanks to all the staff in the hotel
See you all in February 2014.

Room Tip: Yes the executive rooms are really well worth the extra money , just for breakfast overlooking shang...
See more room tips
  • Stayed October 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Nick W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
angela z, Manager at Hua Ting Hotel & Towers, responded to this review, December 1, 2013
Dear Guest,
Thank you for taking the time to post your comment on TRIPADVISOR. We are pleased to learn that you enjoyed your stay here.
We take pride in offering high standards of service at all times, and your comments will certainly encourage us in our pursuit of excellence. Please accept our sincere appreciation.
We look forward to welcoming you back to Shanghai Hua Ting Hotel & Towels in the near future!
Respectfully yours,
Angela Zhang
Account manager
Shanghai Hua Ting Hotels & Towels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
120 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
3 of 5 stars Reviewed October 26, 2013

I was in Shanghai for business and did not get much time to explore the city. From Pudong Airport to Hua Ting it was about 190RMB taxi ride. Shanghai was a large city. While the hotel was close to the metro station (right outside of the door there were entrances to two different lines), it would take about 30-40 minutes to get to the Bund. So in terms of convenience, it was so-so. The hotel was on the old side but it was reasonably clean. There was no wifi connection in the room, and Internet connection was slow and costly. The breakfast was OK. I needed a late check-out because of meetings, and was granted it reluctantly. The concierge and bell hop were quite helpful, though. For a short business trip, it was an OK hotel. For leisure, it might be more convenient to find some place nearer to the sites.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank PH15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sedona
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 2, 2013

This was our final stay in China, 3 nights before returning to USA. The room was clean, well furnished with comfortable beds. The breakfast had many Chinese and Western foods, was in a pleasant dining room. The concierge was very helpful, provided a card with English and Chinese directions for the cabbies to get us back home. Our final night we dined in the 26th floor restaurant. Great food and lovely view, a fitting adventure to our Chinese trip.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank David J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geelong, Australia
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 24, 2013

Stayed here for a business conference. Conference was held at the hotel, Room was OK located on the front of the building overlooking the indoor sports stadium. Although there was a lot of passing traffic this was not a problem in the room. The location is excellent with entrances to the Metro at either end of the hotel car park. Staff from Housekeeping and in the business centre where very helpful and very efficient. The conference facility is an excellent venue.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Brendan094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
1 review
5 of 5 stars Reviewed May 30, 2013

We stayed at HuaTing Hotel May 25-28 and could not have been happier with our decision. The location was outstanding,next to the subway station.Besides of the perfect location, the staff was excellent. Every single contact was positive and the helpful attitude made us happy. The view from our window was so beautiful.The room was well equipped The lobby was so impressive and the food were of good quality.The most important thing was the room rate was competitive.We will definitely go back again.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank will c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shanghai hotels
Shanghai Stadium
Regal Shanghai East Asia Hotel
Regal Shanghai East Asia Hotel
#98 of 4,457 in Shanghai
4.0 of 5 stars 382 reviews
Xujiahui
Jianguo Hotel
Jianguo Hotel
#132 of 4,457 in Shanghai
4.0 of 5 stars 292 reviews
Gubei / Hongqiao / Minhang
Courtyard Shanghai Xujiahui
Courtyard Shanghai Xujiahui
#48 of 4,457 in Shanghai
4.0 of 5 stars 385 reviews
Show Prices
Show Prices
Show Prices
Former French Concession
Regal International East Asia Hotel
Shanghai Stadium
Shanghai Olympic Club Hotel
Shanghai Olympic Club Hotel
#804 of 4,457 in Shanghai
4.0 of 5 stars 67 reviews
Xujiahui
Ramada Plaza Gateway Shanghai
Ramada Plaza Gateway Shanghai
#183 of 4,457 in Shanghai
4.0 of 5 stars 395 reviews
Show Prices
Show Prices
Show Prices

Been to Hua Ting Hotel & Towers? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hua Ting Hotel & Towers

Property: Hua Ting Hotel & Towers
Address: NO. 1200 Caoxi North Rd, Shanghai 200030, China
Location: China > Shanghai Region > Shanghai > Gubei / Hongqiao / Minhang , Shanghai Stadium
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#54 Spa Hotel in Shanghai
#55 Best Value Hotel in Shanghai
#111 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hua Ting Hotel & Towers 4*
Number of rooms: 773
Official Description (provided by the hotel):
The five-star hotel within the city's bustling Xu Jia Hui business district in Shanghai, the Hua Ting Hotel & Towers is an exquisite combination of luxury and convenience. Our guests enjoy the hotel's lavish accommodation, wide range of quality restaurants and excellent transport links. Both the city ring road and an underground rail line are at the hotel's doorstep, with major department stores, offices, entertainment and restaurants all within easy walking distance. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, TripOnline SA, Priceline, Agoda, Odigeo, Cheap Tickets, Hotwire, Travelocity and HotelTravel.com so you can book your Hua Ting Hotel & Towers reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hua Ting Hotel And Towers
Hua Ting Shanghai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing