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“A great place to stay in China”

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Fairmont Peace Hotel
Ranked #7 of 5,105 Hotels in Shanghai
Certificate of Excellence
Melbourne, Australia
Level 4 Contributor
43 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“A great place to stay in China”
Reviewed May 13, 2014

I stayed at the Fairmont peace hotel for 6 days while in Shanghai.
The Fairmont Peace hotel is a beautiful historic building,has a great location & is also comfortable with friendly & accommodating staff.
The staff were really helpful, and gave great information.. They spoke good english and understood all that I needed..
They changed money when I needed it, sorted out restaurant bookings..
The gym and pool areas were ideal..
My room was spacious and very comfortable, coffee machine in room was good.. DVD player and DVD's available is a good thing, bed was comfortable.. and bathroom spacious.. oh yes and I loved the lab rose soaps etc.. .
The coffee shop down stairs was expensive, but good .. with a great view to the street.. to watch people go by..
I enjoyed the Chinese restaurant upstairs.
There are so many great restaurants and bars to visit in this area..
A great place to stay in Shanghai .. Thanks

Room Tip: I was on the 5th floor .. no views to speak of.. Ask to be on a no smoking floor if you don't...
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  • Stayed May 2014, traveled solo
    • Value
    • Location
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Helpful?
2 Thank Chriskringle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 14, 2014
Dear Chriskringle,

We are absolutely delighted that you had a wonderful stay with us during time in Shanghai. I would like to sincerely thank you for taking the time to share your feedback on your experience with the travelling public.

We greatly appreciate that you were able to explore our many outlets and also that you recognized our staff for providing warm and engaging service to you.

We hope that a return to Shanghai will be I the future for you and we would be so thankful to be able to welcome you back.

Best Wishes,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,975 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (356)
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St Albans
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 13, 2014

The loveliest bathroom I've ever seen, gorgeous Art Deco hotel, with lovely staff in a perfect setting just off The Bund. Highly recommended. Facilities are excellent, as is the food. Great value for money from a western point of view - can't compare with other hotels in Shanghai.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank Deb L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 14, 2014
Dear Deb L,

I would like to sincerely thank you for choosing to come and stay with us at our iconic property, we are absolutely thrilled that you had a memorable experience and felt the unique presence of such an iconic building.

We really are so lucky to be taking care of this hotel that has so much charm and history combined with the modern amenities and service you should expect.

We hope that a return to Shanghai will be I the future for you and we would be so thankful to be able to welcome you back.

Best Wishes,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, QC
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 13, 2014

This hotel was selected by Viking River Cruises as part of our Roof the of the World Tour in mid April. The level of service and the comfort were so comforting at the end of a long flight.

The hotel is old but has been revived with the latest in-room technology and a level of customer service that is not often found in the West.

Our room did not have a view but was completely quiet at night, or for that matter, at any time of day. The bathroom was extraordinary, with black and white marble and double sinks. The hotel is located on a side street across from the Bund, which makes it an easy stroll to take in the neighborhood or the evening lights on the Bund. The hotel is close to a shopping area as well as small local shops.

Our breakfast was included and offered a wonderful array of local dishes and those pleasing to the western palate. Lots of fresh breads, fruits, yogurt, cheeses, smoked fish, etc.

Within the hotel there is a cafe which serves a good variety of small meals and offers lovely pastries. The lounge on the main floor is a quiet oasis for a relaxed beverage served elegantly. The main restaurant is a la carte, and portions are small but tasty. There is even a small museum of the hotel's history off the main floor.

Would highly recommend this hotel.

Room Tip: An inner court room lacks a view but is so quiet.
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  • Stayed April 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank DeltaDawn2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 15, 2014
Dear DeltaDawn2,

On behalf of the entire team here I would like to sincerely thank you for taking the time to share your experience about your recent stay with us. We are so delighted that we could be the sanctuary of comfort for you after long flight here from home.

I am really happy to read that our staff was so attentive to your needs and provided the engaging service you should expect from us and so glad to see that you got experience some our outlets during your stay.

Finally we hope that a return to Shanghai will be I the future for you and we would be so thankful to be able to welcome you back

Kindest Regards,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 13, 2014

If you are looking for a hotel with modern decor mixed with classic Shanghai history, this is the place! Originally, the only 5 star hotel in Shanghai back in the 1920's, it was completely gut renovated a few years ago with 5 star quality furnishings but still preserving the rich history and glory of the original architecture. The great service under Guest Relations Manager Lily is first class, you will not be disappointed. I use to stay at the Four Seasons and Ritz-Carlton when in Shanghai, but because of the excellent service at this hotel, this has been my first choice when visiting Shanghai for the past few years. The manager and her staff are top notch and one of the best in town. They always make me feel its my home away from home. Whether you are staying with clients, family, good friends or just want a romantic room for two, this hotel is highly recommended as the excellent service has always been consistent and reliable. The manager and her staff always went above and beyond to make sure I had the best experience during each of my stays. Thank you!!

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 15, 2014
Dear Steven K,

What an absolute pleasure it is to receive this wonderful feedback from you as one of our many time repeat guests. We truly value your loyalty to this property and I can assure that our team will always do our very best to continue to earn it.

I want to thank you very much for recognizing Lily and her entire team for the warm and engaging service they have consistently provided to you. I will look forwarded to sharing your comments with them and recognizing them for their efforts.

Thank you again for your comments and we are looking forward to seeing you again very soon.

Kind Regards,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed May 12, 2014

When staying in Shanghai this is the place to be. Location is perfect being across the road from the Bund and also being a short walk to the main shopping mall. Could not fault the staff and services. Highly recommend.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank WorkingonlivinG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 12, 2014
Dear Phillip B,

On behalf of the entire team here I would like to sincerely thank you for taking the time to share your experience about your recent stay with us.

I am really delighted to read that our staff was so attentive to your needs and provided the engaging service you should expect from us.

Finally we hope that a return to Shanghai will be I the future for you and we would be so thankful to be able to welcome you back

Kindest Regards,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paris, France
Level 4 Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed May 10, 2014

This hotel is a wonderful blend of modern and historic; the renovation has been sympathetically and successfully done.
Staff were professional and friendly, good training Fairmont !
Location is fantastic, 30 seconds to the bund, and within a few minutes of literally dozens of restaurants and bars.
We had a suite and the rooms were beautiful, immaculately clean and well designed.
Club floor lounge was very well managed.
Only small issues to mention are :
1. Very slow wifi
2. Poor selection of breakfast in club lounge (no Chinese dishes) and breakfast in other restaurant was rather chaotic and full of tour groups (service not great there).

Would definitely recommend this as THE place to stay in shanghai. A real treat.

Stayed May 2014, traveled with friends
Helpful?
2 Thank KJG75017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 12, 2014
Dear KJG75017,

We are absolutely delighted that you had such a memorable experience at our iconic property. We also greatly appreciate you taking the time to share your feedback to benefit future travelers to Shanghai.

While overall your experience reads as one that we strive to provide I have taken notice to your feedback with regards to the breakfast offering as well as the wifi. We have already activated our IT department to perform signal tests throughout the property and so far wifi is showing to be very healthy. However we will stay on top of it to ensure we have eliminated any potential problems.

We truly hope that on your next visit you will look to stay with us again as it would be our pleasure to be able to host you here once again.

Kindest Regards,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 5 Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 10, 2014

Formerly the "Peace Hotel", this hotel was refurbished some years back. Its 9/F for breakfast is in an elegant setting although you have to be in Fairmont Gold - RMB 400 more. That gives you free wifi and breakfast. Expensive but worth the try.

Dinner setting is good. Probably the best view if you are on the top floor. The top floor used to be my favourite place for function : good view, posh setting, and reasonably good service.

Jazz Bar of course is without question a must try. But you probably have to be over 50s to enjoy.

Room Tip: Upgrade to Gold to get free wifi and breakfast. Also free conciege on departure. Every taxi driver...
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  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aysmak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George W, General Manager at Fairmont Peace Hotel, responded to this review, May 12, 2014
Dear aysmak,

I would to express our sincere appreciation for you choosing to come and stay with us during your time in Shanghai. We are absolutely thrilled that you had such a wonderful experience and I can assure you that we will not waste this opportunity to thank our Fairmont Gold team in particular for their service to you.

I would also like to thank you for taking your time to share this wonderful feedback with the travelling public and we are truly hoping to see you back once again so we can show you our warm and engaging hospitality.

Kindest regards,

George Wee
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairmont Peace Hotel

Property: Fairmont Peace Hotel
Address: 20 Nanjing Road East, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Shanghai
#5 Romantic Hotel in Shanghai
#6 Family Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#184 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Fairmont Peace Hotel 5*
Number of rooms: 270
Official Description (provided by the hotel):
Shanghai's legendary landmark since 1929, the Fairmont Peace Hotel, overlooking Shanghai's Huangpu River and the world famous Bund, boasts a history that overshadows that of any other hotel in the Far East. With its origins dating back more than a century, this beloved landmark served as a glamorous playground for the elite of Shanghai, where every night was an extravagant gala event and veritable Parisian fashion show. After our three year meticulous restoration, the romantic history and social significance which made the Fairmont Peace Hotel a Shanghai legend has returned with its timeless grandeur - and a new and contemporary spirit. Each guestroom and suite has been luxuriously decorated with opulent furnishings and modern amenities - providing the guest with an experience that is both indulgent and exquisite. ... more   less 
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Also Known As:
Peace Hotel Shanghai

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