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Central Hotel Shanghai
Ranked #51 of 5,203 Hotels in Shanghai
Certificate of Excellence
Reviewed May 12, 2014

first of the it's pretty. second, the rooms are nice and big, and the bed is the most amazing comfortable soft thing in the world!
the hotel is located in a superb location, the staff is professional and speaks english.
the room service is professional, quick and yummy!
the only thing bad i have to say is about the wifi - it's non existent. only after calling the reception
they brought a router to fix it, and then it worked but it was a bit annoying to try to work around it.
Other than that - this is the hotel to come back to. will def stay again.

  • Stayed: May 2014, traveled with friends
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Thank fnkngruvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded May 14, 2014

Dear Guest, Thank you very much for your great review of our Hotel. We are so pleased that you enjoyed your stay, and we truly appreciate your high esteem of our room facilities, location as well as the service. We look forward to welcoming you back.

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303 - 309 of 879 reviews

Reviewed May 10, 2014

My wife and I stayed here for 3 nights as the last hotel in our 17 day tour of China. It really is a lovely hotel with excellent decor, large rooms, comfortable beds, clean and roomy bathrooms with both shower and bath, and in a brilliant location, 30 seconds from the main shopping street (Nanjing East Road), and about 10 minutes easy walk to the Bund.

Staff spoke more English than at most of the hotels that we stayed at during our trip, so that was very useful.

Breakfast had a wide choice, both western and Chinese food, can't comment on the price for breakfast as it was included in our overall tour deal.

We didn't eat dinner in the hotel, as there are many other choices available in surrounding areas, however we did use the bar and that was very reasonably priced I thought for such a good hotel in such an excellent location.

Haven't rated the Swimming Pool or Spa as we didn't use these - I believe they were located in a sister hotel just across the road.

Would definitely recommend this hotel.

  • Stayed: May 2014, traveled as a couple
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Thank Andy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded May 11, 2014

Thank you very much for your nice comments that will be shared with the team. We look forward to welcoming you again in the future.

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Reviewed May 4, 2014

My wife and I stayed here for 4 nights in late April. The location is very convenient for those wanting to stay near The Bund area. The hotel is directly across from the pedestrian walkway leading to The Bund. Felt fairly safe but beware a few of the weirdos that hang around the McDonalds restaurants waiting for westerners. They come up and sit opposite you and just stare at you.
The hotel is very clean and modern. The staff were very helpful with a fairly good command of the English langauge. The rooms were a reasonable size and the beds were very comfy. Cannot comment on the breakfast as I did not want to pay the prices they were asking for breakfast. It was easy and convenient to find other much cheaper options very near by. There is also a corner supermarket on the opposite corner for any other essentials you may need. Would definately recommend this hotel.

  • Stayed: April 2014, traveled as a couple
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1  Thank Glenn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded May 8, 2014

Dear Guest, Thank you for taking the time to share the comments with us. We are very pleased that the hotel met with your expectations. In particular, we appreciate the feedback regarding our staff. We look forward to welcoming you back to the our hotel in the near future.

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Reviewed May 3, 2014

First of all, I must say that I'm a bit spoiled because I was upgraded to an Executive Suite. Nevertheless, this hotel is great for its location, its amenities, its international standards and its professionalism. It is ideally located between Peoples' Square ( a 10-minute walk) and the Bund (a 15-minute walk).

The lobby is big and impressive and there's a nice and quiet bar next to the main entrance. Overall, the hotel is spotlessly clean and shining with a touch of luxury.

My executive suite of 700 sq feet was on the 26th floor. In both the living room and the bedroom, there were big windows from wall to wall and from floor to ceiling with a wonderful view towards the Bund, the Huangpu river and Pudong. Everything was perfect and it was so comfortable !

I'd like to thank the Central Hotel Shanghai reception staff for upgrading me. It was a wonderful suprise to me and it made my stay in Shanghai a dream come true. Next time I go to Shanghai (and I know I will go again for sure), I will book again at the Central Hotel Shanghai without hesitation. Thank you !

Mr Mario Dube
Montreal, Canada
(stayed from April 9th to April 12th 2014)

Room Tip: Ask a room on the higher floors for a better view of the Shanghai skyline.
See more room tips
  • Stayed: April 2014, traveled as a couple
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1  Thank Mario D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded May 4, 2014

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

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Reviewed April 24, 2014

We stayed here for 6 nights in total and my whole family all found this hotel to be very clean, rooms are well equipped and have lots of lights, location is fantastic and the staff were very nice and helpful.

We stayed for 2 nights, then travelled to another city and then came back for 4 nights. Both rooms that we stayed in were identical and were both very clean, relatively new, fully equipped and very comfortable. Shower is separate from bath tub and my favourite is the rain shower.

Hotel provided free Wi-Fi and the staff were very nice, professional and helpful with luggage, taxis, advice on shopping, transport, and they didn't expect tips.

We left a couple of large suitcases in between stays and they minded it for us for free in a locked room and gave us a card with a serial number for identification. On the day we left, even after we've checked out and come back in the afternoon, they still helped us with luggage and taxi, and invited us to use the restrooms.

Location is really central, just off Nanjing east road, which is close to shopping, places to eat, People's square, 10-15mins walking distance to the Bund. 5-10mins to Nanjing east road metro station, which has direct line to domestic and international airports.

  • Stayed: April 2014, traveled with family
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1  Thank Sydney-sider_ML
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded April 28, 2014

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

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Reviewed April 24, 2014 via mobile

This review is for their buffet breakfast only. I did not stay at the hotel but decided to have the buffet breakfast at 113RMB per person.

The buffet breakfast has a decent selection and mix of western and Chinese offerings. However the quality of food is not 4 stars, but rather just 3 stars. Some items were decent like the cooked to order meals, others were not even edible like the french toast.Tea was cold and so were some items. Selection of pastries didn't exist...only some fruits and Danish/muffins. I would not consider eating here again, and would only recommend if you're looking for a basic breakfast.

  • Stayed: April 2014
    • Location
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Thank newalf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded April 28, 2014

Dear Guest, Thank you for your recent stay at our Hotel and taking the time to share your feedback. We understand your disappointment and we sincerely apologize for our service. Thank you for bringing it to our attention and we will take action to improve our service. We hope we will be given an opportunity to change your impression.

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Reviewed April 22, 2014

The Central Hotel was located conveniently near the Nanjing Road shops, restaurants and metro. We found the staff to be friendly and the room was comfortable and stylish. I enjoyed the attention to detail in the presentation of the lobby and guest rooms. This hotel was nicer than anticipated, and the price was very reasonable. I couldn't ask for more from the Central Hotel

  • Stayed: April 2014, traveled as a couple
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Thank Tracey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, qc at Central Hotel Shanghai, responded to this reviewResponded April 28, 2014

Dear Guest, Thank you for taking the time to share with us what you enjoyed most about your visit. We are very grateful for your encouraging feedback! We look forward to welcoming you back often upon your future stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Central Hotel Shanghai

Address: No.555 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#22 Romantic Hotel in Shanghai
#35 Spa Hotel in Shanghai
#46 Best Value Hotel in Shanghai
#51 Luxury Hotel in Shanghai
#57 Business Hotel in Shanghai
Price Range: $112 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Central Hotel Shanghai 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Shanghai Central Hotel

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