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“Great location, very nice rooms” 4 of 5 bubbles
Review of Central Hotel Shanghai

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Central Hotel Shanghai
Ranked #38 of 4,968 Hotels in Shanghai
Certificate of Excellence
Bucharest, Romania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Great location, very nice rooms”
4 of 5 bubbles Reviewed October 2, 2013

The hotel has a great location, better than we thought when we booked it. It takes you less than 1 min to get to Nanjing Road and it's very close to the subway.
The rooms are very large, very modern and fully equipped with everything you might need.The breakfast was also good, especially if you enjoy chinese food in the morning. They served very good Dim Sum and I also liked the soups they were serving (including miso soup).
All in all, a great stay, I would come back.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ACodr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, October 10, 2013
Dear Guest,
Thank you for staying at the Central Hotel Shanghai. We are delighted that the hotel met with your expectations. We hope to serve you again on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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763 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (97)
Date | Rating
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English first
Christchurch, New Zealand
Level Contributor
3 reviews
3 hotel reviews
3 of 5 bubbles Reviewed October 2, 2013

The hotel's location is superb, with Nanjing Road essentially outside and People's Square a short stroll away.

The rooms are very comfortable and nicely furnished (although a bit too plush and opulent for my liking). Street noise was an issue, although this died away after midnight.

What holds this place back is the service. I found it to be cold, curt and generally disinterested. The staff at check-in and concierge were more focussed on their efficiency than on me. There was little if any eye-contact and not a lot of patience for simple questions. The greeting I received at breakfast was a curt "ROOM NUMBER?!" The young concierge staff outside lacked confidence and seemed intimidated by the simple task of hailing down a taxi.

This standard of service held back what should be a decent hotel.

Room Tip: Higher floors will have less street noise.
See more room tips
  • Stayed September 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Richard_chch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, October 10, 2013
Dear Guest,
Thank you for taking the time to write your review. Thank you, too, for your compliments about our hotel location and room facilities. We also appreciate your comment about the service problem. We will investigate it with the relevant department for improvement immediately. We hope to serve you again on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed October 1, 2013

You don’t take holidays every week, so it’s important to get a good hotel when you do. The Central Hotel is excellent for a stay in Shanghai on so many levels.
First up, location: The hotel is only minutes away from that wonderful heritage promenade, The Bund and right next to the Peoples Square and Nanjing Road, both of which are a must to visit. There really is nothing worse than being located in a hotel in the middle of nowhere. Sure you get the hang of taxis eventually, but it all takes time you don’t have.
The rooms are terrific here too. They are ultra well soundproofed, the air-con is wonderful, the bed was King sized and with a mattress to die for (ooh la la). The bathroom was well supplied and did everything I demanded of it, and more. Service was very good too and the front desk was both helpful and very efficient.
Breakfast is always a good test of a good hotel. My test is always checking how much I have eaten. Did I make a pig of myself. Indeed I did! The buffet was terrific and very well supplied with both western and Chinese food. My partner shakes her head sadly as I head off for another plateful of some new delicacy. I would then waddle, looking rather like a balloon on legs, back to the room to recover. The hotel has an excellent restaurant which did, however, seem a little pricey but the quality was superb.
Yes I did enjoy my stay at the Central Hotel, Shanghai. Sure the hotel isn’t budget but it won’t break the bank either. It was worth every yuan! Will I go there again? Absolutely 100% I will!

Room Tip: Ask for a King bed! You won't regret it.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank steve b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, October 10, 2013
Dear Guest,
Thank you for your wonderful review which makes us very proud of our hotel. We are delighted that you enjoyed your stay and we hope to see you again on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
61 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 27, 2013

The Central Hotel has everything you need for a city break in Shanghai. The location is superb with many shops, restaurants and attractions you can walk to. The room was spacious, well equipped and very clean and comfortable. As for the service, from the customer service team answering my mails before the visit, to the concierge team to the staff at the restaurants, it was absolutely impeccable. I could not recommend this hotel enough. Definitely coming back!

  • Stayed September 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank CCMKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, October 10, 2013
Dear Guest,
Thank you for choosing to stay with us at the Central Hotel Shanghai. We are glad to hear that you enjoyed your stay and we hope to serve you again on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broome, Australia
Level Contributor
62 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed September 25, 2013

A lovely room, that was practically a suite! Very large, with good view over the city and a glimpse of the river.
We only used the restaurant once: not quite our cup of tea with mainly traditional Chinese dishes (fair enough), but appeared to be well liked by the locals.
An excellent piano bar on the ground floor, with a very good pianist most afternoons.
Yes, we'd definitely use this hotel again.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank jrk36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, September 26, 2013
Dear Guest,
Thank you for staying at the Central Hotel Shanghai. We are delighted that the hotel met with your expectations. We hope to serve you again on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 25, 2013

The hotel's location was a big plus factor..Everything was close starting from transportation, shopping, sight-seeing and dining. A busy place there is! The hotel management maintains its cleanliness and the room we stayed was just perfect, just forgot to bring my own coffee..Overall ,our stay in the hotel was another great experience..

  • Stayed September 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank badalam_827
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, September 26, 2013
Dear Guest,
Thank you for choosing Central Hotel Shanghai. We are delighted to learn you enjoyed your stay. We will be sure to share your experience with all of the team and we hope to have the opportunity to welcome you back on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Falkenberg, Sweden
Level Contributor
158 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed September 20, 2013

The Central is well located close to Nanjing Road and the shopping district. The room is very tastefully decorated. The room I stayed in was a mini suite and the bathroom had a separate shower as well as a bath with shower over as well. Overall the room was not very large but the layout very functional. The breakfast choices are excellent. Please ask for non-smoking floor if you don't want to smell cigarette smoke, and also in dining area ask for non-smoking seating. Overall a very pleasant stay that I could would recommend.

Room Tip: Try to book a room at least 10 floors above ground level because of the traffic
See more room tips
  • Stayed September 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Cenneth U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
centralhotel s, Public Relations Manager at Central Hotel Shanghai, responded to this review, September 21, 2013
Dear Guest,
Thank you for choosing Central Hotel Shanghai. We are delighted to learn you enjoyed your stay. We will be sure to share your experience with all of the team and we hope to have the opportunity to welcome you back on your next visit to Shanghai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Central Hotel Shanghai

Property: Central Hotel Shanghai
Address: No.555 Jiujiang Road, Shanghai 200001, China
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#22 Romantic Hotel in Shanghai
#23 Best Value Hotel in Shanghai
#28 Spa Hotel in Shanghai
#34 Family Hotel in Shanghai
#38 Luxury Hotel in Shanghai
#57 Business Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Central Hotel Shanghai 4*
Number of rooms: 313
Reservation Options:
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Also Known As:
Shanghai Central Hotel

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