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Regal International East Asia Hotel
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Reviews (442)
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All reviewstennis courtshengshan roadfrench districtfrench concessionbreakfast buffetcounter staffsolid hotelswimming poolnice hotelhealth clubtwo blockswalking distanceroom servicedecent sizerooms are spaciousrestaurant staffeasy access
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Reviewed October 16, 2013

Love this place. Stayed for a second time recently, was upgraded to a Club room, which was much appreciated. Room was huge, almost like a tiny HK apartment! Very nice breakfast and lunch buffet, yum! Staff extremely attentive and helpful. Couldn't fault the place. Well done, one contented customer!

  • Stayed: October 2013, traveled solo
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Thank JohnHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie C, Public Relations Manager at Regal International East Asia Hotel, responded to this reviewResponded October 24, 2013

Dear JohnHongKong,

Thank you for your recent stay with us again and kindly giving us high score in most areas. We are very happy to know that you have truly enjoyed your stay and that the room and brunch buffet as well as our service left a great impression in your mind. We look forward to assisting you again in your next Shanghai encounter and show you our quality service as always. Do please let us know if we can do any improvement to make your next stay even better. Best wishes to you!

Yours sincerely,
Marketing Communication Manager
Jessica Yi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 12, 2013

In transiting through Shanghai I had one night to kill in Shanghai. This was good value for money for an average hotel that appears quite popular for both Westerners & Chinese. Location is fine as 15-20 minutes to Bund & Nanjing Road surrounded by plenty of restaurants / bars if you don't want to travel far. Service was friendly enough & breakfast restaurant basic but inclusive in room rate. Rooms a little tired although comfortable. Would stay here again if just transiting & looking for economical option opposed to 5 star hotels for longer stay.

Room Tip: Don't be shy to ask for early checkin as front desk quite helpful
  • Stayed: September 2013, traveled on business
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Thank FCGC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie C, Public Relations Manager at Regal International East Asia Hotel, responded to this reviewResponded October 24, 2013

Dear FCGC8 ,

Thank you for sharing your feedback regarding your recent stay with our friends on TripAdvisor. We really appreciate your sincere words and pertinent evaluation as it’s our best guide on how we can improve our service and facilities. We hope that you will once again make visit to Shanghai and look forward to welcoming you back to renew your experience at Regal International East Asia Hotel. Best wishes to you!

Yours sincerely,
Marketing Communication Manager
Jessica Yi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 1, 2013

This is a nice hotel, with a pretty good location for business travelers. There are plenty of westerner and middle eastern restaurants in the area to get a taste of back home. The food in the hotel is good, but it's not something I'm going to be craving.

The embassies are close and the neighborhood fairly affluent and safe. Several subway stops in the area make it very easy to get into downtown or to your tourist destinations quickly.

Would stay again, but I still think I prefer being closer to People's Square or the Bund for site seeing. This is a lot quieter and a good runner up, and possibly better for business depending on your destination.

  • Stayed: September 2013, traveled on business
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Thank EmptyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie C, Public Relations Manager at Regal International East Asia Hotel, responded to this reviewResponded October 16, 2013

October 17, 2013
Dear EmptyB,

Thank you for having taken the time to provide us with your feedback. We really appreciate your sincere words and pertinent evaluation. We are happy to know that you have truly enjoyed your stay with us and our location have made your stay even memorable. To provide guests with best service is a common goal of each of our team. However, we are disappointed to hear that your experience had not been a most fulfilling one as the food in our hotel is not the kind you are going to be craving. In view of this point, we will confer with the relevant department and find some active solutions to better it so as to satisfy your needs in a higher degree. We hope to seeing you again and bringing you more home feeling services. Please take my best wishes!

Yours sincerely,
Marketing Communication Manager
Jessica Yi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

- Location: Good and quiet.
- Atmosphere: Pleasant.
- Decoration: Good enough.
- Room: Large and clean with comfortable beds.
- Breakfast level: High with many options.
- Food level: High. A variety of wonderfully prepared dishes from all over the world.
- Service: Very good on all levels.
- Would I stay there again? : Yes.

  • Stayed: October 2012, traveled solo
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Thank olympus h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie C, Public Relations Manager at Regal International East Asia Hotel, responded to this reviewResponded October 16, 2013

Jessie C, Manager at Regal International East Asia Hotel, responded to this review
October 17, 2013
Dear Olympus H,

Thank you for sharing your stay experience with our friends on TripAdvisor. We are delighted to know that our location, atmosphere, decoration, room, food and service have made your stay memorable. We are even more excited to hear that you would like stay with us again. We look forward to welcoming you back to renew your experience at the Regal International East Asia Hotel. Do please let us know if we can be of any assistance to make your next stay even better. Best wishes to you!

Yours sincerely,
Marketing Communication Manager
Jessica Yi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 21, 2013

One of the finest hotels ever! We were absolutely impressed by this hotel, from the luxurious rooms, great amenities, and the breakfast--unbelievable in that they cater to all continents and tastes with a huge variety of wonderfully prepared food. You can sample cuisine from all over the world, prepared to satisfy everyone's tastes. You can actually get a great glass of wine in this hotel, as opposed to many in China. The view from the rooms are great. We were there in August, 2010

  • Stayed: October 2012, traveled as a couple
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Thank Ron W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jessie C, Public Relations Manager at Regal International East Asia Hotel, responded to this reviewResponded October 16, 2013

Jessie C, Manager at Regal International East Asia Hotel, responded to this review
October 17, 2013
Dear Ron W,

Thank you for your staying with us again. The team and I are both humbled and delighted to read your review and for giving us such a high valuation. We are very happy to know that you have truly enjoyed your stay with us and thanks for giving us full score in most areas. I am also glad to know that the great glasses of wine in our hotel made it even more memorable for you. We are looking forward to assisting you again with our high quality services in the near future. Please take my best wishes!

Yours sincerely,
Marketing Communication Manager
Jessica Yi

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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