The hotel itself is beautiful and nice and close to the financial district. The concierge staff are very helpful with providing local written (printed) directions with maps also. I had a couple of hiccups with the service, once I ordered two-eggs breakfast (a menu item) and got just two eggs and nothing else. When I checked in I rang to ask for my internet password and the operator abruptly told me it was down and call back later. I had to call back and talk to the manager to get the password. They did try and make amends by inviting to executive floor for breakfast, which was nice.
The Italian restaurant Danielli's I think it's called is particularly nice, good view also. The butler service is very attentive and goes the extra mile to make things easier. The other downside is the beds are very hard. That's a key reason I probably wouldn't stay again, but if I was a hard-bed-lover it's a good choice.
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- Also Known As:
- St Regis Hotel Shanghai