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The Westin Bund Center Shanghai
Ranked #39 of 5,222 Hotels in Shanghai
Certificate of Excellence
Reviewed July 11, 2014

Thankyou to all the team at the Westin Bund Center. You looked after us well.
We traveled with my 2 young daughters and had a fantastic stay.
The location is very close to many sights and an easy walk to everything.
Very recommended.

  • Stayed: June 2014, traveled with family
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Thank Michelle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 16, 2014

Dear Michelle,

Thank you for sharing your feedback regarding your recent stay with us. The team and I are truly delighted to have read your wonderful review and to receive a full score. It is our honor to have a chance to look after you. We are very glad to know that you have enjoyed your stay with us and appreciated our location. We always try to make each guest feel better than when you arrive!

Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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772 - 778 of 2,161 reviews

Reviewed July 6, 2014

It is very big glitzy hotel with a beautiful atrium. My room was a reasonable size with an excellent shower room. No spectacular views though. The bed was enormous and took up most of the room but was extremely comfortbale. Air conditioning was astonishingly quiet and very efficient. There are lots of reviews about the breakfast however if it's not included in your price stick to the al a carte as it is very expensive for what it is. The spa was wonderful!

  • Stayed: July 2014, traveled on business
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Thank Holly L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 16, 2014

Dear Holly L,

Thank you for choosing The Westin Bund Center Shanghai and for taking the time to share your review with us. Thanks a well for loving our Heavenly Bed and Room. Please let me introduce our breakfast to you, our breakfast selection offer a variety of menu items which contain SuperFoods Rx™ ingredients, specially chosen to fuel your body with nutrients and energy.We do hope to be of service to you again and make your next trip to Shanghai even more memorable. Wishing you safe travels. Stay well.
Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

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Reviewed July 6, 2014

We had a very nice experience at the Westing Bund Center. It's a very modern, clean hotel and it's in a good location. Not exactly near a subway line stop, but it's near the Bund and Nanjing Road, which is good.

There were two things that struck me upon entering the hotel lobby: 1) the hotel seems ultra modern and sleek--it seems like a newer hotel-- and 2) the lobby wasn't filled with cigarette smoke--yes! Our last stay in Shanghai was in the Grand Central Hotel Shanghai and the entire lobby was filled with smoke; and their lobby is huge. These first impressions were a good start. Upon check in, we were given a complimentary upgrade to a suite, which was another plug. Our suite was huge, which was nice. The living area and bedroom were of good size and the bathroom was nice and spacious, though there was only one sink/vanity. I wish hotels would have two sinks/vanities, but no big deal if they don't. Our hotel room also had no faint smells of cigarette smoke, which was not the case when we checked in at the Grand Central Hotel Shanghai on a previous trip. Altogether, we were pleased with our accommodations.

The fitness center was rather large, which was nice, and the pool area seemed nice, though I didn't have an occasion to use it. We ate at Prego, one of the hotel restaurants, one night because it was rainy and we were tired from the day. The food was decent, though the service was lacking. Our server and the manager were quite enthusiastic, but that didn't mean we received our meals/drinks/etc. any faster. We had the continental breakfast in the hotel each day and that was fine. They had an omlette station, which we appreciated. The selection was fairly standard. It wasn't bad by any means, but we weren't wowed with what they had to offer. I guess that's what you'd expect from a hotel continental breakfast.

Our booking came with free wifi in our room. They have free wifi in the lobby, but I'm not sure if every room has free wifi. I appreciated not being charged for wifi since we're already paying a nice sum for the room.

Altogether we had a pleasant stay at the Westin Bund Center and we would stay here again.

  • Stayed: June 2014, traveled with friends
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1  Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 21, 2014

Dear Mike,

Thank you for choosing The Westin Bund Center Shanghai and for taking the time to share your feedback on your recent stay experience with us. We are delighted to know that you appreciated the room we upgrade for you and the Westin Workout. Besides, we offer free wifi in every room, so you don’t have to worry about the extra fee.
It is even more delighted for us to know that you would stay with us again. We look forward to welcoming you back soon! Please feel free to stay in contact with us should you feel that we can be of any assistance in making your next stay with us even more memorable. Wishing you safe travels and stay well.


Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

Report response as inappropriate
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Reviewed July 6, 2014

We stayed 4 nights at the Westin Bund. Very well situated close to the Bund, Wuhan Garden etc.
Attentive and helpful staff. A minor amount of difficulty with language with some junior staff who were rather shy but problems were easily overcome. Good restaurants, good breakfast

  • Stayed: May 2014, traveled as a couple
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Thank buderimross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 16, 2014

Dear buderimross,

Thank you for taking the time to share your feedback regarding to your stay at The Westin Bund Center Shanghai. I am truly delighted to hear that you enjoyed the stay with us. We apologize for the inconvenience caused by the language problem. Thanks for your understanding. We do hope to be of service to you again and look forward to welcoming you back to The Westin Bund Center Shanghai. Please do feel free to let us know if we can be of any assistance in making your next stay with us even better. Wishing you safe travels. Stay well.

Yours sincerely,
Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

I stayed at the Westin Shanghai with my family and it was great. We had two rooms for the five of us 3 people staying in a suite and two in another room. The suite had plenty of room for the three of us and had 1.5 baths which was really nice. The location of the hotel was great and really convenient to walk to places around it. I must say the club lounge was incredible as they brought out trays of salmon sashimi and other good foods during snack times throughout the day and almost was enough to compensate for dinner. Overall great place would definitely stay there again!

  • Stayed: June 2014, traveled with family
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Thank Ahron G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 15, 2014

Dear Ahron,

Thank you for taking the time to share your feedback at The Westin Bund Center Shanghai. The team and I are delighted to read your wonderful review and for giving us a full score. It is great to know that you appreciated our Westin Executive club Lounge. Westin Executive Club Lounge is a place to enjoy personal time as well as meet with business contact in a peaceful setting. In the morning, you can enjoy breakfast while in the evening mingle with guests for cocktails.
We look forward to welcome you back soon. Please feel free to stay in contact with us should you feel that we can be of any assistance in making your next stay with us even more memorable. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

The Westin had everything to make the stay a rare pleasure.
Location...perfect! at a walking distance from the Bund, the People's Square, the Whu Garden, Nanjing Road.
Thanks to our Starwood Card we got a nice upgrade, the people a the check in counter were multilingual, friendly and eager to meet our expectations.
The concierges were very knowledgeable and gave usual a lot of precious
information spending lenghty times with us...this was our first visit to this extrordinary city.
The bed are some of the most confortable we ever had...a real dream. The bathroom was of kingsize surface, amenities of high quality and plenty of excellent towels. WiFi was working well but not the fastest. Breakfast buffet was great with an unbelievable variety and amount of food
Western and Chinese as well...if you have a late breakfast you don't need lunch. The hotel has a mix of business and tourism travelers.
Bravo Westin Bund for making our stay in Changhai more agreable

Room Tip: book the club rooms
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  • Stayed: July 2014, traveled as a couple
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Thank francineandpierre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 7, 2014

Dear Francine and Pierre,

It was a privilege and pleasure to have you as our guests! Thank you for your kind review and feedback which we view as a challenge to be in search of constant improvements to our products and services. As far is the Wifi is concerned, we are reviewing it every two or three months with our supplier. Whilst part of it is due to current restrictions put on Google and related sites we, like you, don’t find it acceptable and will not rest until we are sure to have the best possible solutions in the country. Wishing you a safe and enjoyable onward journey.

Yours sincerely
Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

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Reviewed July 3, 2014

Great location, just a short cruise over to the Bund. I loved the lobby. Very open and airy. I really liked the room as well. Clean and modern with nice bathrooms that have speakers! They speak English there too, although be sure that when you leave, you take a card with directions back to the hotel.

  • Stayed: September 2013, traveled as a couple
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Thank NYC-G-Unit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this reviewResponded July 8, 2014

Dear NellyGs,

Thank you for taking the time to share your feedback at The Westin Bund Center Shanghai. The team and I are delighted to read your wonderful review and for giving us a full score. We take pride in providing international standard facilities and services and strive to make every guest feel better when they leave the hotel than when they arrived. Please feel free to stay in contact with us should you feel that we can be of any assistance in making your next stay with us even more memorable. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Bund Center Shanghai

Address: No.88 Henan Middle Road, Bund Center, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#16 Romantic Hotel in Shanghai
#23 Business Hotel in Shanghai
#30 Spa Hotel in Shanghai
#39 Luxury Hotel in Shanghai
#157 Best Value Hotel in Shanghai
Price Range: $144 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Bund Center Shanghai 5*
Number of rooms: 570
Official Description (provided by the hotel):
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more   less 
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Also Known As:
The Westin Bund Center Shanghai Hotel Shanghai
Westin Hotel Shanghai
Westin Shanghai
Westin Hotel Bund Center
Shanghai Westin

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