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“Great Westin!”

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The Westin Bund Center Shanghai
Ranked #33 of 5,059 Hotels in Shanghai
Certificate of Excellence
Sydney
Level Contributor
57 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great Westin!”
Reviewed June 14, 2014

Stayed 3 nights in the standard room.
Great room size, spotless, very quiet, no funny noise from the air-con or the street.

Location is not bad, about 10 min walk to the subway.

Great bathroom size and design. However, for some reason, the water hole on the ground of the shower room is at the highest point, indicating a very poor and flaw finishing. It means every time when you finish having shower, the water on the shower room ground will stay there soaking your feet. And it won't disappear until the housekeeper getting rid of it with towels...I feel sorry for them as they need to do it every day! I am not sure if the other rooms are all like this and I cannot be bother to change to another room just because of this.

Their business centre is very helpful, I can easily manage a delivery.

And the breakfast, amazing!!! I won't mind staying there again when the price is right.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 223lt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 16, 2014
Dear 223lt,
Thank you for choosing The Westin Bund Center Shanghai and for sharing your review with us. We are glad to hear you appreciating our location, room as well as the breakfast which contain SuperFoods Rx™ ingredients. Nevertheless, we are disappointed to hear the shortfalls you encountered. Your valuable feedback has been brought to the attention of our Director of Rooms and Director of Engineering to investigate and make improvements.
We do hope to be of service to you again and hope to make your next stay with us even better. Wishing you safe travels. Stay well.
Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (263)
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English first
Shanghai, China
2 reviews
Reviewed June 14, 2014

very nice place to stay.it locates in the best location in shanghai and very convinent to common senic spots such as yuyuan and the bund. besides, the night sight from the hotel windows is excellent. this hotel worth the price.

  • Stayed June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yujie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 16, 2014
Dear Yujie,

Thank you for taking the time to share your feedback with us. It is delighted for the whole team and I to hear that you enjoyed the stay at The Westin Bund Center Shanghai as well as appreciating our location and view from the room. The Westin Bund Center Shanghai is located in the downtown area, very close to the Bund, the waterfront and several cultural landmarks.
Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well.
Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
86 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 11, 2014

This is my favorite hotel in Shanghai out of the dozen that I have stayed at. It is not the fanciest but it is up there. The rooms are clean, well appointed and comfortable. If you have access to the executive club, I am always mesmerized by the jelly fish tank that is lighted in muted but fluorescent shades of pink and purple.

The Italian restaurant is one of my favorites worldwide. Great food and a very nice wine list to boot. I also love the fact that it has a bar area where business travels can dine alone and not feel awkward but the food is as good as any Italian restaurants I have frequented in my travels.

The lobby is always bustling without being crowded or chaotic. Sundays there are often performances. Most recently there was a wonderful quartet and later an acrobatics display which was quite entertaining.

The management makes the hotel work. I have had various management approach me and strike up a conversation something that doesn't happen at the other western chains that I have frequented in Shanghai and China.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 16, 2014
Dear Jack,

Thanks you for taking the time to share your recent stay experience with us. The whole team and I are thrilled to have read your review. It is our honor to be your favorite hotel in Shanghai. Our management team always attaches great importance to guests’ feedback to find out how we can improve and better meet their expectation.

We strive to make every guest feel better when they leave the hotel than when they arrive. Please feel free to stay in contact with us should you feel that we can be of any assistance in making your next stay with us even more memorable. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
32 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 8, 2014 via mobile

It is a really big hotel. Big building, big parking, big reception, big lifts, and what is most important, big room. The staff show big smile when you are in need. Food is its advantage. If you enter the buffet you will think it is the sea of seafood! Please enjoy by yourself.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andrew x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 16, 2014
Dear Andrew,

Thank you for sharing your feedback regarding your recent stay with us. The team and I are truly delighted to have read your wonderful review and to receive a full score. We are very glad to know that you have enjoyed your stay with us and appreciated our big room and big smile by our staff. The Stage restaurant has special Seafood Night at weekends, which allows you relax to the sound of the smooth jazz band and indulge your culinary senses with our all you can eat seafood buffet.
We hope you will be staying with us again on your next Shanghai trip. Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 7, 2014

Stayed here for 5 nights. The place is located conveniently near the Bund and has a lot of good options to eat within walking distance of the hotel. The staff is polite, courteous and very eager to help. The rooms are clean and spacious. The free Wifi works great.The food at the restaurant is fairly ok - wish they were more options for vegetarians.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VenkataSowmya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 16, 2014
Dear VenkataSowmya,

Thank you for choosing The Westin Bund Center Shanghai and for sharing your feedback with us.We are happy to know you enjoyed the stay and appreciating our conveniently location, courteous staff and room cleanliness. Besides, I would like to introduce The Crystal Garden on the fifth floor, which offers a vegetarian menu with tailored dishes.
We do hope to be of service to you again and look forward to welcoming you back soon. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed June 6, 2014

Stayed here for 5 nights. The place is located conveniently near the Bund and has a lot of good options to eat within walking distance of the hotel. The staff is polite, courteous and very eager to help. The rooms are clean and spacious. The free Wifi works great.The food at the restaurant is fairly ok - wish they were more options for vegetarians

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OnePiece21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 16, 2014
Dear OnePiece21,

Thank you for choosing The Westin Bund Center Shanghai and for sharing your feedback with us.We are happy to know you enjoyed the stay and appreciating our conveniently location, courteous staff and room cleanliness. Besides, I would like to introduce The Crystal Garden on the fifth floor, which offers a vegetarian menu with tailored dishes.

We do hope to be of service to you again and look forward to welcoming you back soon. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed June 2, 2014

I recently stayed at the Westin Bund for 4 nights whilst in Shanghai on business. I had a very late check in which wasn't a problem for the hotel and my welcome when I arrived was very freindly and polite. On check in I was upgraded to a suite room which was a nice bonus. The room itself had a separate lounge and bedroom and was fantastic. It looked great and was extremely clean. The hotel also has great facilities with a great pool and by far the best gym I have visited in any hotel. Whilst I stayed at the hotel I had breakfast, lunch and dinner at most of the restaurants at the hotel and they were all excellent. The breakfast offering is particularly good. The hotel is a short stroll from the bund and whilst I didn't use the hotel for sightseeing its location does seem to be pretty convenient for doing so.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, June 5, 2014
Dear Andrew,
Thank you for sharing your feedback regarding your recent stay with us. The team and I are delighted to read your wonderful review and for giving us a full score. The food we offer in every restaurants in the hotel contain SuperFoods Rx™ ingredients, which specially chosen to fuel your body with nutrients and energy.
We always try to make each guest feel better than when you arrive! Please feel free to stay in contact with us should you feel that we can be of any assistance in making your next stay with us even more memorable. Wishing you safe travels and stay well.
Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Bund Center Shanghai

Property: The Westin Bund Center Shanghai
Address: No.88 Henan Middle Road, Bund Center, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Shanghai
#16 Romantic Hotel in Shanghai
#23 Business Hotel in Shanghai
#25 Spa Hotel in Shanghai
#33 Luxury Hotel in Shanghai
#147 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Bund Center Shanghai 5*
Number of rooms: 570
Official Description (provided by the hotel):
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more   less 
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Also Known As:
The Westin Bund Center Shanghai Hotel Shanghai
Westin Hotel Shanghai
Westin Shanghai
Westin Hotel Bund Center
Shanghai Westin

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