We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
The Westin Bund Center Shanghai
Ranked #32 of 5,082 Hotels in Shanghai
Certificate of Excellence
new york
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great hotel”
Reviewed October 22, 2013

Great Westin, great location. Very close to 2 metro stops (we took the metro as much as possible to avoid the horrible traffic). Ask for a high floor room with a view of the Bund.
Some restaurant recs: Lost Heaven and Tin Dai Fang were great (we thought M on the Bund did not have great food, although the view and service were great. Tian Di had horrible service, but okay food and a great view).
Must sees: the Shanghai Museum, the Acrobatics show at Circus World (the 300 RmB seats were fine), the Jewish Shanghai tour with Dvir Gal. We thought going up to the 100th floor of the Bottle Opener building was overrated and overpriced. I would think the slightly lower view from the Hyatt would have been fine if it costs less.

Room Tip: Ask for a high floor room with a view of the Bund.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ea701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 27, 2013
Dear ea701,

Thank you for sharing your feedback regarding your recent stay with us and for giving us a full score. We are delighted to hear that you enjoyed our hotel and its location. We hope that you will once again make plans to visit Shanghai and renew your experience at The Westin Bund Center Shanghai. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center, Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

2,040 reviews from our community

Traveler rating
    1,100
    727
    150
    38
    25
See reviews for
202
420
127
728
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (266)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
London
Level 6 Contributor
211 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed October 21, 2013 via mobile

This was probably the best hotel we stayed in China.

Room was lovely good size and a great view of downtown Shanghai

Lovely bathroom and products in it

We ate breakfast which was lovely loved the mixed berry juice and the beef pies samosa and sausage rolls also had bottles mineral water at breakfast

Food in the evening was good burger and southern fried chicken buffet looked good but couldn't haves aged it

Bar is lovely and the lighted staircase was fun

Good pool and nice sauna and steam

Location us good close about ten minutes to the bund front lights are on from 7 pm to 10pm we hit there just before they went out on our first night and on the second it was very crowded but a magical sight with all the buildings lit up

The streets are a little dark when walking around and you do get stopped frequently with offers of massage ladyboys and fake Rolex watches but if you stick to the main roads it isn't as bad

As I said probably the best hotel we stayed in in China in 2 weeks and it's not often I say this this but I definitely would go back

Also worth joining the membership scheme as you get a discount about 15% off I think

Stayed October 2013, traveled as a couple
Helpful?
Thank edwmagee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 23, 2013
Dear edwmagee,

Thank you so much for taking time to provide such a wonderful detailed review about your recent stay with us. We are delighted to know that you have truly enjoyed your stay with us! We are even more delighted to know that you plan to stay with us again on your next visit in Shanghai. May we also suggest that you become a ‘Starwood Preferred Guest’ by signing up as an SPG member on spg.com. Worry not, as enrollment is free and you can certainly enjoy one of the many perks that include a 15% discount when dining in participating Starwood hotels like us.

edwmagee , do let us know if we can be of any assistance to make your next stay even better. Stay well and we hope to welcome you back soon.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Virginia
Level 3 Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 21, 2013

The Westin is the perfect location. Quiet and yet two blocks from the Bund and about a 10min walk from Yu Garden. Immaculately clean, gracious rooms and wonderful staff. The beds were the most comfortable of my entire stay in China.

Do not miss out on the Shanghai Woo silk store located in the lobby-- the best silk and most creative designs I have ever seen. I am thrilled we checked it out prior to our departure. Really a wonderful hotel!!

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VAMissA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 23, 2013
Dear VAMissA,

Thank you for sharing your wonderful feedback regarding your recent stay with us. We are delighted to hear that you truly enjoyed our hotel facilities, service, location and especially our new Heavenly Beds. We hope that you and your friends will once again make plans to visit Shanghai and look forward to welcoming everyone back to renew your experience at The Westin Bund Center Shanghai. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Yorks,
Level 6 Contributor
216 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed October 20, 2013 via mobile

We stayed here for 3 nights in late October 2013. The room was recently refitted and therefore delightful. The hotel breakfast is excellent with coffee to go which is a nice touch and the location being 5 minutes walk to the bund was superb.
From this hotel you are 5 mins in a taxi to Xintiandi - pronounced Shin-tin-dee. This is a great place to eat out in a mix of European and world cuisine with a bit of life at night.

You are also 10 minutes from Tian Zi Fang , which is a labyrinth of old alley ways now converted to gorgeous individual shops and bars. This is old Shanghai at its best and definitely worth a visit.

So overall the Westin was really good , and the acid test - would I stay there again , definitely yes.

Stayed October 2013, traveled on business
Helpful?
Thank LuluNorthYorks_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 27, 2013
Dear LuluNorthYorks_,

Thank you for sharing your feedback regarding your recent stay with us. The team and I are truly delighted to have read your review and to receive a full score. We are very glad to know that you have enjoyed your stay with us and appreciated our newly refurbished Crown Tower rooms, breakfast offerings and location. We are also thrilled to know that you will be staying with us again on your next Shanghai trip. Do please feel free to let us know if we can be of any assistance to make your next stay even better. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level 5 Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed October 18, 2013

I expected a hotel called The Bund Center to be right along the waterfront near the old buildings, but as a tourist, I felt it was a bit misnamed. The walk to the centre of the Bund is longer than expected.

I actually stayed here twice in one month. The first time I was in the older Crown tower, and the second time the newer Grand Tower. Both rooms were upgraded as an SPG member. The Grand is more modern with light timbers and a free-standing bath, while the Crown is more traditional with dark timbers and granite bathroom. Both were very good.

Rooms: Large
- Desk: Yes
- TV: LCD
- Wifi: Yes.
- Bedside powerpoint: Yes - no need to unplug anything!
- Fridge: Yes
- Free bottled water: Yes
- Balcony: No
- View: First room just overlooked the second tower. The second room had views towards Nanjing road, and I could just see the Pearl Tower.

Bathrooms: Very good.
- Lighting over mirror: Good - easy to shave
- Bathtub: Yes
- Scales: Yes, but seemed to weigh light in both rooms
- Shampoos: Yes

Pool:
Very classy, but the water smelled a bit, and there was slime on the tiles. No classy changeroom unfortunately.

Breakfast: Not included

Service: Good. Better English than many other hotels in China.

Location: A longer-than-expected walk to the Bund and Nanjing Road, but not too far.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bradhall71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 22, 2013
Dear bradhall71,

Thank you for taking the time to share your stay experience with our friends on TripAdvisor and for your return patronage. We are delighted to hear that you appreciate our room facilities and have enjoyed our service especially our associates level of English. Nevertheless, we are disappointed to hear that your experience had not been a most fulfilling one and we sincerely apologize for the shortfalls that you have encountered in regard to our swimming pool and changing room facility. We take this opportunity to inform you that later in December, we will be refurbishing certain areas of our Westin Workout that will include replacing the wooden floors in the gym, replacing the mosaic tiles in the swimming pool, and also replacing all our treadmills.

We hope that you will still choose to stay with us again and do feel free to let us know how we can make your next stay better. Wishing you safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wantagh, New York
Level 6 Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 17, 2013

Really nice hotel...the rooms incredible. Get a view of the water and Pudong..The Pearl Tower looks like it is in my window. Very good location. Would love to come back. Ask for room 1863...You won,t be disappointed!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 12soup-er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 22, 2013
Dear SOUP-ER,

Thank you for sharing your feedback regarding your stay with us on TripAdvisor. The team and I are delighted to read your wonderful review and for giving us a full score. We are glad that your stay with us was renewing and truly appreciate you for recommending us to others. We do hope to be of service to you again and look forward to welcoming you back to The Westin Bund Center Shanghai. Safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center, Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Level 5 Contributor
65 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed October 16, 2013

Not sure about the price because I was invited. The hotel is clean, rooms are large enough and ammenities are the standard ones in this type of luxury hotel.
It is located halfway between the People's Park and the Bund (riverside walk : be aware that there is no such view from the hotel despite the name) which are both within walking distance. East Nanjing Road tube station is about 500m away so if you are not loaded with huge luggage, this is also easily accessible.
Service is not top-notch for this kind of hotel (I am so dumb I could not find the glasses in the cupboard so I called for help and did not get any : my wife who has brain managed to open the secret drawer where the glasses are hidden for me).

I read in previous messages that there was an issue with the smoking ban : I guess this is solved because there was no such smell on our floor (which is common in China) and there is actually no bars and lounges where smoking is allowed (pity, I would have loved to find one).

  • Stayed October 2013, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ADAix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, General Manager at The Westin Bund Center Shanghai, responded to this review, October 23, 2013
Dear ADAix,

Thank you for sharing your recent stay experience with our friends on TripAdvisor. We are delighted to hear that you appreciate our spacious rooms and amenities. Nevertheless, we are disappointed to hear that your experience had not been a most fulfilling one and we sincerely apologize for the shortfall that you have encountered in regard to your call for assistance to locate the glasses in the room. We will certainly ensure continuous training sessions are conducted to improve on our associates’ shortcomings in terms of room orientation. Meanwhile, we do have a bar called Niche Bar located on Level 2 that allows smoking and features happy hour deal from 5-7pm.

ADAix, we look forward to welcome you back again in your next Shanghai encounter and trust that you will choose to stay with us again. Safe travels and stay well.

Yours sincerely,

Andreas Trauttmansdorff
General Manager
The Westin Bund Center Shanghai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shanghai hotels
People’s Square
Le Royal Meridien Shanghai
Le Royal Meridien Shanghai
#37 of 5,082 in Shanghai
2,583 reviews
The Bund
Les Suites Orient, Bund Shanghai
The Bund
Waldorf Astoria Shanghai on the Bund
Show Prices
Show Prices
Show Prices
People’s Square
Shanghai Marriott Hotel City Centre
The Bund
Fairmont Peace Hotel
Fairmont Peace Hotel
#8 of 5,082 in Shanghai
1,941 reviews
People’s Square
JW Marriott Hotel Shanghai at Tomorrow Square
Show Prices
Show Prices
Show Prices

Been to The Westin Bund Center Shanghai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Bund Center Shanghai

Property: The Westin Bund Center Shanghai
Address: No.88 Henan Middle Road, Bund Center, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Shanghai
#16 Romantic Hotel in Shanghai
#23 Business Hotel in Shanghai
#24 Spa Hotel in Shanghai
#32 Luxury Hotel in Shanghai
#142 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Bund Center Shanghai 5*
Number of rooms: 570
Official Description (provided by the hotel):
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Ctrip TA, Agoda, Expedia, Priceline, Starwood APAC, Travelocity, Hotwire, Cheap Tickets, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your The Westin Bund Center Shanghai reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Bund Center Shanghai Hotel Shanghai
Westin Hotel Shanghai
Westin Shanghai
Westin Hotel Bund Center
Shanghai Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing