My wife and I stayed in Westin Bund for three nights. It's a great hotel and we had a great stay. I used my Suite Night awards for upgrade and got a corner suite with the view of the Bund, Shanghai skyline, Pearl tower from bedroom, living room, and bathroom. This by itself made the trip for my wife, which in turn made me quite happy.
Customer service was also exceptional. The manager Jordan was very helpful regarding access to club lounge. We were treated great.
One very disappointing aspect I found was the lack of English fluency at concierge desk or guest services. They are very helpful but majority could not understand what we were asking, whether it was restaurant recommendation or directions to some place. But we expected some difficulties on this front so overall it did not affect our trip.
- Official Description (provided by the hotel):
- Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more less
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- Also Known As:
- The Westin Bund Center Shanghai Hotel Shanghai
- Westin Hotel Shanghai
- Westin Shanghai
- Westin Hotel Bund Center
- Shanghai Westin