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“Very nice hotel in a great location”

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The Westin Bund Center Shanghai
Ranked #31 of 5,069 Hotels in Shanghai
Certificate of Excellence
Fremont, California
Level 6 Contributor
435 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
“Very nice hotel in a great location”
Reviewed October 14, 2011

I stayed at this hotel during a business meeting at the hotel. The conference rooms are large and were perfect for the meetings. The guest rooms are very nice, clean and comfortable with the Westin standard Heavenly Bed. I found the temperature to get rather warm at night though it was comfortable during the day, changing the thermostat didn't seem to help keep it cooler. The room was extremely quiet. The rooms have free wireless. There are several restaurants; the dinner at Prego was excellent. The main buffet restaurant has a pretty good selection of food for breakfast dinner and lunch but it is pretty much the same selection each day but the food is good, even after eating it for 4 days. The hotel is in a good location for walking to the Bund, Najing Street, Yuyuan Garden or the Shanghai Museum to name a view tourist destinations. It's a great place to stay.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shaymur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,037 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (265)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Fernandina Beach
Level 4 Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 13, 2011

Everything great. First class for sure. Liked location with easy walk to Bund. Also a short walk to China's fifth avenue. Sorry. Street name does not come to mind.

No negatives to mention.

  • Stayed September 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UncleBenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 13, 2011

I really enjoyed our stay at the Westin in Shanghai. Overall it was a good hotel in a great location. Here's what we thought of the hotel:

Location: Centrally located. Walking distance from the Bund and Nanjing Road.

Hotel: Standard accomodations in a business hotel, great pool, efficient check in and check out. The rooms were very clean and well appointed.

Breakfast: What a treat! They had a wide array of western and asian dishes. Egg station, cold and hot cereals, dim sum.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlobalSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Woodbridge, Virginia
Level 6 Contributor
179 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 13, 2011

Typical Westin quality and service. Spectacular lobby, very nice restaurant and bar, and very comfortable rooms. A great place to stay.

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MacTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hong kong
Level 5 Contributor
71 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed October 11, 2011

been staying here since the opening 6 years ago- consistently good.
Doors are loud when other guests come in/out rooms nearby but not a huge deal.
Happy hour on exec floor could use some improvement, otherwise OK for business or for a weekend1

Room Tip: away from elevator
See more room tips
  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nellieHongKong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, Digital Marketing Manager at The Westin Bund Center Shanghai, responded to this review, October 13, 2011
Dear Guest,

Thank you for sharing your comments on The Westin Bund Center. We are always excited to hear from our most loyal guests and giving us high praise.

We have shared your feedback with our teams and will take measures for further improvements. We look forward to the opportunity of welcoming you back in the near future and providing you with another memorable experience.

Be Well…

Penny Peng at penny.peng@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 10, 2011

Overall good hotel and location. Not too impressionable, standard Westin accommodation with good service.

Hotel Experience: 4 stars, out of 5
Hotel Class: 5 stars, out of 5
Service: 5 stars, out of 5

Pros:
- Nice and courteous front desk: Efficient check in and check out.
- Large hotel with many hotel facilities. Good fitness facilities and pool.
- Helpful concierge: Helped us arrange many restaurant reservations.
- Rooms: Not large, but comfortable.
- Bathrooms: Clean, fairly modern.
- Internet: Complimentary free internet in guest rooms.
- Location: Good location, walkable to tourist sites (Yu Gardens, Nanjing Road, & the Bund).

Cons:
- Beware of the 9th floor: We heard noises that seemed at first to be another close-by guest's alarm clock that they left unattended. It woke us up early in the morning and continued sporadically in the evening. The second morning it woke us up again. The hotel staff sent out their engineers to examine our room but they could not trace the problem. They were kind enough to offer us an upgrade to a higher, larger suite. We declined as it was our last night there and we did not want to move our things and we were leaving early next morning. We found out later that the noise came from a room next to us (not a guest room, but I mechanics or maintenance room). We heard the pipes rattling. Maybe when people flush the toilet or use the shower? Whatever it may be, it did ruin our sleep for two days.

Tip:
- When we were lost, we just looked up and were able to navigate back to our hotel- as the top of the Westin featured a distinct crown. Useful as there are very few cab drivers that spoke English or can read English names....many did not recognize the English spelling of the "Westin". Remember to grab a hotel card (the hotel name written in Chinese characters) before heading out.

Good For:
- Business travelers and families

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NeutraGris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 5 Contributor
77 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed October 6, 2011

We stayed here for business and it was a good experience. The hotel rooms were a little smaller than what we were expecting; however, the rooms were very clean and beautifully arranged.

The buffet breakfast was definitely the highlight. Tons of choices, very fresh, and top quality. Definitely get the breakfast option.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anon Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WestinShanghai, Digital Marketing Manager at The Westin Bund Center Shanghai, responded to this review, October 7, 2011
Dear Guest,

Thank you for staring your positive comments on The Westin Bund Center Shanghai. It is always pleasant to receive such high praise concerning your recent stay and experiences which we will share with our associates.

At The Westin Bund Center Shanghai, our goal is to support your well-being while on the road allowing you leave feeling better than when you arrived. From our Heavenly Bed® and Bath to WestinWORKOUT®, we strive to develop experiences that help you be at your best in mind, body and spirit.

We look forward to the opportunity of welcoming you back in the near future and providing you with another memorable experience.

Be well…!

Penny Peng at penny.peng@westin.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Bund Center Shanghai

Property: The Westin Bund Center Shanghai
Address: No.88 Henan Middle Road, Bund Center, Huangpu District, Shanghai 200002, China
Phone Number:
Location: China > Shanghai Region > Shanghai > The Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Family Hotel in Shanghai
#16 Romantic Hotel in Shanghai
#23 Business Hotel in Shanghai
#24 Spa Hotel in Shanghai
#31 Luxury Hotel in Shanghai
#139 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Bund Center Shanghai 5*
Number of rooms: 570
Official Description (provided by the hotel):
Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more   less 
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Also Known As:
The Westin Bund Center Shanghai Hotel Shanghai
Westin Hotel Shanghai
Westin Shanghai
Westin Hotel Bund Center
Shanghai Westin

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