I stayed at the Westin Bund for a business trip and had a fantastic stay. The rooms are very clean, tastefully designed, and have a very modern design. The bathrooms are beautiful and and equipped with soaker tubs, a nice touch. I loved the accomodations.
I was particularly impressed by the high level of service that I received at this hotel. I have severe allergies to certain foods, and the management of the hotel were extremely helpful in ensuring that I could eat safely at the hotel. They went well above and beyond my expectations - they advised the restaurant chefs prior to my arrival. The associate director of food/beverage greeted me upon arrival and provided his cell number and availability to me at any time for any food or allergy concerns/needs that I had. I had a few encounters with restaurant staff that did not speak english fluently during muy stay, but I was able to navigate any issues by contacting the restaurant managers on duty.
I also received impeccable service from the concierge, who were extremely helpful with directions and recommendations. They even helped me communicate about alterations with a clothing seamstress/tailor from whom I had purchased some apparel from.
I was blown away by the service and wonderful, comfortable stay I had at this hotel.
- Official Description (provided by the hotel):
- Shanghai is a city with a colorful past, a fast-paced present and a promising future. It is a fascinating city for every visitor. The Bund is a collection of relics of the past that imbues Shanghai with its vigorous energy today. In the middle of this all is our hotel, The Westin Bund Center, Shanghai.On level one, we have our lobby lounge, Heavenlies, serving fresh coffee and beverages all day, and The Stage offering an all international buffet. Also located on level one is our fresh deli shop, Treats, which features delicious sandwiches and take-away beverages. On level two, we have our sleek bar, Niche, open in evenings, and our Italian restaurant, Prego, open for lunch and dinner. Finally, we have our specialty restaurant, Crystal Garden, on level five serving Chinese, Japanese and Thai specialties. Our Spa & Fitness facilities are spread out over level three and five, combined by a beautiful spiral staircase. For secretarial services, you can visit our business center on level three. We provide guests with complimentary high-speed Internet access throughout the hotel. ... more less
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- Also Known As:
- The Westin Bund Center Shanghai Hotel Shanghai
- Westin Hotel Shanghai
- Westin Shanghai
- Westin Hotel Bund Center
- Shanghai Westin