Stayed for 4 nights over last weekend.
Hotel is located a 3mins walk from the main shopping belt as you can see from other reviewers.
Check-in on last Thurs at 0900 was a little slow (must be a new employee) but things went like clockwork after that !! I did the check-in for 3 rooms.
My other guest checked the next day at 0900 and they did not have a room until 4 in the afternoon.
Rooms above 21st floor are accorded 5% discount at the hotel's shopping arcade.
Our room was very clean - housekeeping service was excellent.
TV was confusing as you need to go to the main menu to select either the chinese or english channels.
Love the shower - pressure was good and temp control was great.
The pillows were of the right "softness".
Breakfast - they served the best "wanton mee soup (without the wanton !!) North of Hong Kong !! The noodles were so crunchy - our party consisted of a Korean, an Indonesia and 4 Singaporeans + we all loved it. Each of us have several bowls each morning.
Lots of other food which should please everyone.
The Concierge recommended us the Congen Massage (around the corner - 3rd Floor in the shopping complex above Gucci). If you like a bone crunching time - ask for Number 10 (She is a 5 star masseur) - she will soothe away all your aches ! Our party of 4 all agreed their service was impeccable. Very clean place.
I forgot and left my watch on the table after the massage + they deliver it back to me within the hour. It may be a cheap Casio watch but we were greatly impressed they took the effort to please.
Bell Service was bang-on-time (I checked out at 05:15 and requested for bell service at 05:10) and they had a security on the ground time next to the guest lift throughout the night to ensure guests safety.
Check-out service was over in 3 minutes (this time I did the check-out for all 4 rooms).
Management's attention to details is very evident. Great job.
Highly Recommended !!!
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- Also Known As:
- Okura Garden Shanghai
- Shanghai Okura Garden Hotel