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All reviews french concession japanese breakfast huaihai road art deco staff speak main shopping star hotel city view bars and restaurants business trip enjoyed my stay lobby area hotel is in a great location rooms are clean the ground floor spent nights metro station
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Reviewed November 5, 2011

Just stayed there for a couple of days on a business trip. Spent the first 3 nights at a cheaper business hotel in Pudong district..not recommended! The move to the French Concession was a welcome change. Not sure how but was upgraded to executive floor with check-in on 26 and very nice room on 28th level.
Lots to see within walking distance - very nice (and pricey) shops, plenty of places to eat and take it all in. I didn't check too many services of the hotel as ate breakfast in the 26th floor executive club (free wifi up there...and free drinks!!). No wifi in room but internet was included. Japanese influences but the building is still throw back to the French Club it was once.
Very good all round for business or sightseeing visit. Gardens out front very nice also.

Room Tip: Higher the better! Executive floor was a nice bonus.
  • Stayed: November 2011, traveled on business
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1  Thank smclagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this reviewResponded November 16, 2011

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation is very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always.

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Reviewed November 1, 2011

Stayed here for 4 nights during a business trip. Upon arrival, I was greeted by the front desk who were waiting for me and were so friendly.

I was in a deluxe king room that faced the front of the hotel facing its garden. Beautiful view of the neighborhood. The room was two beds pushed together. But since I was alone, this was totally fine. The beds are pretty stiff. Not plush and comfy but I got a good rest each night and was definitely comfortable.

I had complimentary breakfast every morning at the buffet and it was so convenient and satisfying. Great choices for western nd eastern guests. Plenty of choices and it was fresh. Great service too.

This was my first trip to Shanghai and the hotel was my home away from home. The staff was so friendly and helpful. Plenty of cabs out front and the staff always helped translate when I needed to navigate somewhere. Kept me at ease nd definitely helped during my first trip.

Highly recommend this hotel to anyone traveling. The bathroom eas the highlight! Heated toilet seats and a huge tub and shower. A treat after a long day!

  • Stayed: October 2011
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Thank poohkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this reviewResponded November 16, 2011

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai.

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Reviewed October 28, 2011

Stayed here on a recent trip to Shanghai. Very nice hotel, good location and, as expected, well appointed rooms with all the amenities and quality furnishings. Beds are very comfortable, rooms are quiet, and the bathrooms (showers, tubs) are high quality. Hotel is located in a good location in Shanghai, lots of high and medium level shopping and dining options if you wish to leave the property. Of course, you should always be careful venturing out at night anywhere, so I would recommend getting some information on the local area before going out on your own.

Staff is very attentive and most reasonable requests are handled quickly and efficiently. The buffet breakfast is done well, and lunch and dinner meals are very good.

  • Stayed: October 2011, traveled on business
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Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this reviewResponded November 1, 2011

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 20, 2011

I used this hotel during 1 week for a business trip. Location is good, close to some interesting shopping street, easy access to different location in Shangai, and also to a nice location, at 5mn from the hotel with a lot of excellent restaurants.
Romms were fine, comfortable. Frehcn, and japanese restaurant are very good, but i don't recommend the buffet of the 1st floor....

  • Stayed: September 2011, traveled on business
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Thank EtienneC2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this reviewResponded October 24, 2011

Dear guest, thank you for choosing Okura Garden Hotel(shanghai), your evaluation and advice are very important to our hotel. We do hope that you can choose our hotel again, we will extend our sincere and warm welcome as always.

Report response as inappropriate
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Reviewed September 23, 2011

Upon arrival you leave all troubles outside! The rooms are spacious, with all kinds of amenities (slippers or nail board) and the hotel is very quite so you get an excellent sleep or rest! Coffee or tea in the room, side table and an armcahir to rest, excellent quality linings and an extraordinary bathroom: the shower is separated from the toilet, has a bath tub and a stand shower, all kind of amenities one can need are there and replaced frequently. Last but not least, the toilet seat itself: gets warmer when you sit on it! sounds weird but the feeling you get is great! Employees are very nice and make you feel at home. Check in and check out was efficient and fast, the resataurants and the cafes in the lobby area are very good and location wise, the French Quarter is the place to be. The hotel is about 5 min walking distance from the Metro station and 2-3 stops from the busy and noisy Bund and its surroundings!

  • Stayed: April 2011, traveled on business
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1  Thank CX4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ypwang, フロント オフィス マネージャー at Okura Garden Hotel Shanghai, responded to this reviewResponded September 28, 2011

Dear guest, thank you for choosing Okura Garden Hotel (shanghai), our hotel is always committed to offer the best accommodation, best cuisine and best service to our guest. Your compliment is the best reward of our hard work. We do hope you can choose our hotel again during your next visit to Shanghai.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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