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“Business hotel with great service” 5 of 5 stars
Review of Renaissance Shanghai Pudong Hotel

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Renaissance Shanghai Pudong Hotel
4.5 of 5 Hotel   |   No.100 Changliu Road, Pudong New District, Shanghai 200134, China (Century Park)   |  
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Ranked #114 of 4,318 Hotels in Shanghai
Certificate of Excellence
Chicago
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Business hotel with great service”
5 of 5 stars Reviewed November 18, 2012

This hotel has everything you would expect from a Renaissance. The staff was very accommodating and seemed to go above and beyond.

Location is ideal for business. If you are looking for a hotel for a vacation try a different area.

Delicious breakfast buffet with a good spread. Make sure to have free breakfast included in the room rate.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank SampleTheCulture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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376 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
London, United Kingdom
Level Contributor
81 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 12, 2012

I've stayed at this hotel 3 times now and each visit has gradually improved.
I attended a meeting here, if I was sight seeing it wouldn't be my first choice. The hotel has all of the usual features you'd expect from a good Renaissance- rooms were good sized, well kitted out with ipod dock, Molton Brown products. I stayed in a room on the club level which I would recommend as the club lounge is great for breakfast or a light snack, drink later in the day.
Main highlights - club lounge, good sized indoor pool and hot tub, spa, Raymond and Jimmy the concierges are good guys.
Main lowlights - noise carries between the rooms. If TV noise from the adjacent room bothers you, bring earplugs. Also, I struggled to make myself understood with some of the restaurant bar staff. Rather shamefully I can't speak mandarin so had to resort to slow English with some enthusiastic finger pointing - but even that failed dismally to order 'egg fried rice' from the bar menu. Got a bit frustrating after a while as my expectation was that at this class of hotel, English would be fluent. However, I reminded myself that I was in China and I should be trying to speak the local language.

Room Tip: Pay the extra to stay on the club floor. It's worth it for the breakfast/snacks.
See more room tips
  • Stayed October 2012, traveled on business
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank UrbanFox99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cardiff, United Kingdom
Level Contributor
106 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed October 5, 2012

This was my first visit to the Renaissance in Pudong, Shanghai and after staying in four different hotels in the city, would now be my first choice in future since for me it provides everything I need with good service. Being a Marriot Rewards member provided a few extra touches which were welcome.

Check in was quick and efficient. My bags were taken away and delivered to the room within 5 minutes of me arriving. The room was very clean and well appointed with two large double beds, working area, large TV, mini bar and kettle for hot drinks – something not always found. The bathroom included a separate shower and double sink. Here is where my only complaint of the stay came and that is with the temperature consistency of the shower; no matter what time of day I used the shower, the temperature always varied. Variation was not to the point of scalding or being very cold but it was noticeable and annoying but really not the end of the world!

WiFi in the room is chargeable unless you are a Marriot rewards member when it becomes free. In effect, it is free for everyone since you can register on line once accessed to become a member. Bed was extremely comfortable and I slept very well. I heard no noise from other rooms, corridor or the city outside.

I used room service and had a good meal which was delivered well within the 30-45 minute estimate. It was hot and well prepared. I also used the laundry service which on this occasion was offered with 50% off for being a rewards member. I would have used the service anyway but this was a nice touch. My shirts were washed and pressed very well and returned to my room by the time promised.

Check out was swift and I was asked if everything was OK with my stay. A taxi was swiftly arranged and destination given to the driver.

A recommended hotel for anyone visiting Shanghai.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
104 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed July 27, 2012

Without doubt this is a very nice, if not great, hotel. Let's take the day chronoclogically: the breakfast is fantastic and certainly don't forget to taste the Eggs Benedicte, "Shanghai style". One of the very best things I have eaten in a while; I never even knew it existed. The gym is reasonably good with all the basic needs. The buffet dinner is phenomenal, including the service. The rooms are really very, very nice. Then why not five star? Two reasons: on the TV there is no BBC channel. In fact, there are about 30+ Chinese/Asian channels and about 10 western, but I need my bbc world news. Second, the rooms at times were a bit noisy because of the neighbours. This might have been because I had noisy neighbours but still it was annoying and should not be allowed for this price. Other than that rooms have a great well-equipped bathroom, although not overdone. In any event, I will most likely, if not most certainly, be back.

Room Tip: 1. get a room on the backside, no noise from the main road and you get the sunrise; 2. become a marr...
See more room tips
  • Stayed July 2012, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank PopeyeCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
69 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 24, 2012

Stayed there during annual company meeting and exhibition fir signange and advertising. Close to exhibition area and AP Plaza market.
In the middle of financial district.
(Summer Camp 2012, 11-20 July 2012)

  • Stayed July 2012
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank 66-Route
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed July 21, 2012

The service is excelent!! The people very kind and attend your needs very fast!! The food in the hotel restaurants is excelent!!! Except the restaurant that is at the third floor (individual owned), this restaurant really suck!!! Very bad service!!! The restaurant charge you a food and drinks that you dont have or ask for it!! The food is baddddd!!! Take so long time to have each dish!!! The waitress are lazy, i saw her drop a spoon to the floor, lift it and give it to a guest!! This place sucks!!!! Do not ever go there!! My personal opinion is that the hotel should not rent the floor to bad restaurants, because promotes a bad image for the hotel..., Otherwise the hotel is excelent!!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Anixsan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level Contributor
43 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
4 of 5 stars Reviewed July 13, 2012

Good size room. Well working AC. Well set up electric sockets. Free internet and breakfast for Platinum. 4 restaurants on site. Clean room. Frankly an outstanding staff always smiling and trying their best. Kudos to management for keeping them well trained and focused. I keep coming back here for the consistency of service. Easy and fast check out. Awesome lounge: large enough to handle major traffic, good snacks, 24/7 access to drinks. Internet speed is good. Comes with the usual China limitations but not hotel-dependent. Tried 2 restaurants: one buffet and one Chinese-dedicated on the second floor. Okay: nothing special. You can do better outside the hotel for the same price range. Bottled water provided in room. No idea about TV channels as too busy to watch TV. There is a DVD player. Large King beds. Rather hard beds.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Hamza B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Renaissance Shanghai Pudong Hotel

Property: Renaissance Shanghai Pudong Hotel
Address: No.100 Changliu Road, Pudong New District, Shanghai 200134, China
Location: China > Shanghai Region > Shanghai > Century Park , Shanghai New International Expo Center
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#45 Business Hotel in Shanghai
#106 Luxury Hotel in Shanghai
#145 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Renaissance Shanghai Pudong Hotel 4.5*
Number of rooms: 363
Official Description (provided by the hotel):
Positioned on the fringe of the dynamic new business district of Pudong, the Renaissance Shanghai Pudong Hotel is the ideal locale for business or pleasure. Located near Pudong’s Century Park, just five minutes from the Shanghai New International Expo Center, and a 15-minute walk from the Shanghai Science & Technology Museum (and Metro station, Line 2), 15 minutes walk to the Laya Plaza and Thumb Plaza, a collection lifestyle for leisure and entertainment. The hotel maintains a time-honored tradition in warm hospitality and is equipped for handling small to large scale events and banquets. Combined with the very latest in guest comforts, the hotel boasts a thoughtful blend of traditional Chinese decor and contemporary Western ambiance; it’s a truly modern hotel with a distinct flavor of old Shanghai: where East meets West and where tradition meets innovation in perfect harmony. ... more   less 
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Also Known As:
Renaissance Shanghai
Shanghai Renaissance

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