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DoubleTree by Hilton Shanghai-Pudong
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Reviews (1,414)
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All reviewsdouble treeeast wingthe executive loungerevolving restaurantscience museumdiamond membernice hotelbusiness tripupgraded to a suitecentury parkmaglev stationexhibition centrehilton shanghaifitness centerconcierge deskhotel staffhigh floor
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724 - 729 of 1,414 reviews
Reviewed April 15, 2014

This hotel is doing great in general. The staffs are pretty friendly, and they have the welcome cookies for the guests. I quite appreciate they were always trying the best to fulfil guests needs. It was pretty awesome.

  • Stayed: April 2014, traveled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Mei Kwan Castor L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded April 17, 2014

Dear Mei Kwan Castor L,

Many thanks for the review and 5 stars! It is always great to hear you had an AWESOME experience.

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager
david.givens@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2014

This hotel is value for money. Though it might appear to be away from Puxi area and not corelated to any of the action area in Pudong, it is just mins away from all of them by taxi. The hotel publuc area and room are spacious so it will not give you a clausophobia feeling at all (after all it's Pudong). The staffs are very helpful and waiting time is minimal. It's close to the Zhang Jiang Industry park (about 10-15 mins), and if you stay over thru the weekend, the Century Park (biggest park in Pudong) is 5-10 mins walk. I'd highly recommend this hotel to visitors who are on business for a lengthy stay (5 days or more). It gives you the city life you need, and yet it's not in the middle of all that, leaving you with spacious & quietness if you need them.

  • Stayed: April 2014, traveled on business
    • Value
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Review collected in partnership with DoubleTree by Hilton
Thank Kan John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded April 17, 2014

Dear Kan John L,

Many thanks for the review and 4 stars. We like first time visitors, we also like first time visitors coming back to be repeat guests even more. As you pointed out, we are big but we like to give small property attention to our guests. We are a wonderful alternative to the Puxi side.

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager
david.givens@hilton.com

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Reviewed March 29, 2014

Stayed 3/23 to 3/29. Have stayed at the Courtyard on DongfangRd., Renaissance and Shangri-La. Was upgraded upon checking in to the East Wing Suite. Room was clean, tidy and not have that hotel smell. Surpassed what I expected in a DoubleTree room. The staff were very attentive and professional upon checking in and at the Executive Lounge. The Sensations Revolving restaurant was an experince as you see Pudong 360 while having a meal, althought I believe it is over-priced.
This hotel is one block away from the subway which is covenient when exploring Shanghai.
My only complain, if that, is the A/C. It was set for winter mode and I could not get the room temperature I preferred. I had to open the window to cool down the suite. And my room faced 2 buildings that were under construction. For this reason I could not rate it at 5 stars.

  • Stayed: March 2014, traveled on business
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1  Thank Randy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded April 17, 2014

Dear Randy S,

Many thanks for the review and 5 stars, and thank you for being a loyal Diamond HHonors member. I was happy to read that we SURPASSED your expectations. I was happy to see you took advantage of being a Hilton Honors member which brings a wealth of benefits to your hotel experience, providing you with special upgrades and other services. Everyone should join!

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager
david.givens@hilton.com

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Reviewed March 28, 2014

Very professional Hilton Hotel, really friendly and efficient staff. I was lucky enought to be offered a free upgrade to a suite just because I'm a Hilton Honours Silver member. The suite was fantastic and very much appreciated. Thanks a lot.

  • Stayed: March 2014, traveled on business
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Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded April 17, 2014

Dear Rob C,

Many thanks for the review and 5 Stars! I was happy to read you found the hotel to be very professional, and the staff efficient and friendly. Plus you were able to experience one of our wonderful suites; they are very comfortable.

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager
david.givens@hilton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 28, 2014

This hotel offers many benefits for Hilton's top customers (Gold, and Diamond). I always get upgraded to an amazing suite in the top floors. The hotel is located on Pudong that makes it easy to get and depart to the airport. The lobby offers bars and restaurants and very spacious. Overall, as a solo traveler, I prefer to stay here instead of the more pricey Hilton... Enjoy Shanghai, AB

  • Stayed: March 2014, traveled solo
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Review collected in partnership with DoubleTree by Hilton
1  Thank 468aricb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doubletree_Pudong, General Manager at DoubleTree by Hilton Shanghai-Pudong, responded to this reviewResponded April 17, 2014

Dear 468aricb,

Many thanks for the review and 4 stars. Also thank you for being a loyal HHonors member, your business is much appreciated. I was happy to see you enjoy our suite upgrades and that you prefer to stay with us than our more pricey "neighbors". We like you staying here also!

Come back soon!

Warm Shanghai Regards,

David Givens - General Manager
david.givens@hilton.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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