By the time I am writing this review, I am still in the restaurant and waiting for my dessert.
I ordered my gazpacho and black rice with squid, while I was having my bread, wait for my soup, my black rice arrived, I did not make any special request, I ask waiter to serve my gazpacho and return the rice to kitchen, half way I was enjoying my soup, my rice was served to my table again, I did not ask for it, then I sent it back to kitchen again. After my soup, I told the waitress only serve my rice when I call for it, a few minutes later the rice was served to my table again which again I did not call for it, I request to sent it back for the third time, till now none of supervisor or manager came to apology. I took a break for about a 15 minutes, then called for my rice, 25 minutes later, when I checked with waitress where is my rice, she told me my rice had been served to me, I asked for the manager, she came about 15 minutes later with the chef,after I ask for manager
twice, instead of listen to what I would say, she blowed with the rice was served four times to my table (now the rice finally arrived), then I asked her was this my fault? Then she said no no no, but just not with listen ears, then promised a good taste of rice and a free drink or something then left. Black rice is not bad, but with this kind of service and the price I pay, for sure I deserve something better.
The waitress came to me and apologized to the mistake, and offered me free dessert, by the time I ordered my chocolate dessert, a waitress only speak Chinese took my order (all menu without Chinese), minutes later came back to my table with Chinese guy ask me if I want to order this and emphasis to me it would take 15 minutes (with the tone that I could not wait for that long), then I told him I was fine with it as I was not in a hurry, while I was waiting for my dessert, another waiter came to ask me if I would like to order any dessert, now I got more attention. Dessert was OK.
The villa is nice, but the service, really bad, food OK, but I deserve better.
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