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Shanghai Haidilao Hot Pot (Zhangyang Road)
Ranked #21 of 16,956 Restaurants in Shanghai
Certificate of Excellence
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013 via mobile

Greeted by the security guard at the entrance
Greeted by the front desk at the entrance
Someone waiting outside the toilet with soap and towel
Offered cloth for cleaning my glass
I dont know how to make the sauce....and they even offered to make for me...which taste very good
The waiter is curteous and very attentive to the needs
The food is delicious and clean
All in all....very very good and must go in shanghai

1 Thank Minox008
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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345 reviews from our community

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Rating summary
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
Level 6 Contributor
87 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Great food. Interesting place.”
Reviewed February 24, 2013

Didn't have to wait very long despite being told it would be a long wait. While waiting, they served popcorn and some nuts. There were games you could play while waiting as well. Ladies can have a free manicure.

The food was great. Best hot pot I have ever had. Service was excellent.

I would definitely recommend this to everyone if they like hot pot.

    • Value
    • Atmosphere
    • Service
    • Food
2 Thank LucasYeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
78 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 45 helpful votes
“Superb hotpot, excellent service”
Reviewed February 22, 2013

I haven't always been a huge fan of hotpot in the past but this experience has converted me. Being rated as #1 in Shanghai by Tripadvisor, we had to try it and we were nor disappointed. We were early enough so we didn't have to wait but I would recommend booking as there was quite a queue on the way out.

I like to get good service and it was excellent here. Your choices are selected on an ipad, making this quite easy without having to be concerned about what you might be ordering. The waitress gave us good advice on striking the right balance. Some westerners are squeamish about insides but I would urge the more adventurous to give this a try as well. There were two soups to place your selections into and you can prepare your own mixture of dipping sauce from the numerous ingredients available.

I would recommend this restaurant especially if you haven't tried hotpot before. It is one of the best you will experience.

  • Visited February 2013
    • Value
    • Atmosphere
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    • Food
1 Thank TiberiusVerax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
836 reviews
413 restaurant reviews
common_n_restaurant_reviews_1bd8 314 helpful votes
“excellent service matched by superb hotpot”
Reviewed February 16, 2013

I learnt from tripadvisor that this was the top restaurant in shanghai. We were in shanghai for a stop over for one night before our award flight back home to London.
It was a 20 rnb taxi ride to this spice lovers fantasy. When we reached the venue, we were escorted to the fourth floor of the building and given a ticket number. It was number 140 and the current number was 64. Which meant a waiting time of one hour!! We decided to take the gamble and wait. They have a massive waiting area. Almost the size of a good sized restaurant. Whilst waiting they serve us oranges, popcorn, free wi-fi, board games and they kept topping our orange juice glass and all our refreshments. They even had ipads to surf the net, play games, etc. Superb service so far.
Finally the wait was down to 45 minutes. Still amazed by the level of service and attention to details. Even each table had an ipads for entertainment for the kids.
Even without eating, I can say that this deserves to be the top restaurant in shanghai simply for its service.
Now for the food. Nothing more I can add to what's already been said about it in thus section. Exceptional. And the top notch service continued during the meal too. We received plastic covers for the mobile:-)phones, cloth for cleaning our spectacles, aprons, in the whole a truly magnificent service. A must do in shanghai and highly highly recommend it.

  • Visited February 2013
    • Value
    • Atmosphere
    • Service
    • Food
1 Thank varun_mukthi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level 4 Contributor
39 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 28 helpful votes
“1 of my favorite restaurant.”
Reviewed February 11, 2013

A few reasons why I like this restaurant:
-The food is very good, which I weight 90% of score based on the food itself. If you are not familiar with the idea of Hot-Pot, you basically cook your food in a pot of boiling soup (in the middle of the table) as you eat. There are many different flavors of soup you can choose (House special, spicy, Herbal, etc).
-Service is very good.
-Consistency. I have been there about 10 times, and every visit has been just as good.
-Open 24 hours (at least the one I normally go to). There are 5-6 locations in Shanghai.
The only draw back is that the restaurant can be noisy, which is typical for most restaurants in China. But if you are not used to it, you maybe a little surprised.
If you are a meat lover, even if you don’t like the more exotic items like beef tripe or duck intestine, the sliced beef and lamp with house marinate is very good.
They can be very busy at times, I have seen 1-2 hour wait in some cases.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
2 Thank tablefor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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