I haven't always been a huge fan of hotpot in the past but this experience has converted me. Being rated as #1 in Shanghai by Tripadvisor, we had to try it and we were nor disappointed. We were early enough so we didn't have to wait but I would recommend booking as there was quite a queue on the way out.
I like to get good service and it was excellent here. Your choices are selected on an ipad, making this quite easy without having to be concerned about what you might be ordering. The waitress gave us good advice on striking the right balance. Some westerners are squeamish about insides but I would urge the more adventurous to give this a try as well. There were two soups to place your selections into and you can prepare your own mixture of dipping sauce from the numerous ingredients available.
I would recommend this restaurant especially if you haven't tried hotpot before. It is one of the best you will experience.