We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not worth to go”

Scena (The Ritz-Carlton Shanghai Pudong)
Ranked #1 of 17,076 Restaurants in Shanghai
Certificate of Excellence
Price range: $40 - $150
Cuisines: Italian
More restaurant details
Restaurant details
Dining options: Breakfast, Reservations
Neighborhood: Lujiazui
Description: In a cozy setting fitted with stylish furniture, artistic decor in rich earth and burgundy tones, dining at Scena promises a pleasurable experience as it continues to serve exquisite authentic Italian cuisine. Large sharing portions will be introduced in the new Scena, in the convivial tradition of an authentic Italian dinner. Scena sits on the hotel’s 52nd floor providing diners with breathtaking views of the city through floor to ceiling glass windows. Old wooden beams, flexible partitions and display shelves allow for separate spaces for diners without depriving them the pleasure of outside views. With the new elegant, albeit casual and homey, atmosphere of Scena and the true flavors of genuine Italian cooking it serves, diners are assured of the finest service from its highly skilled staff and an experience they look forward to again. Scena Restaurant includes a main dining area that seats 128 guests, plus a private room for 16 diners. Dress code: Smart Casual (No flip-flops, beach sandals, plastic footwear; No sleeveless shirts or shorts for gentlemen)
Reviewed August 10, 2013

We went for dinner and it was super disappointed experience. Service is too quick, they were rushing us to finish appetizer since main dishes were prepared already. They should know speed of dinning is not what they decide, as they should be professional service, they are the one who should follow the speed of service according to guests. Because of this, our main dishes were al just warm which spoiled the food. Wine service was just terrible. Before wine glasses come on the table, only wine came. Pasta does not have taste at all.
Service to between western and Asian guests were different. Our table was not served bread but other western guests received bread once they sit down. We gave feedback and the service staff brought us coffee although we declined. We were not looking for compensation or free items. Just wanna give them actual feedback. The dinner was totally spoiled. We will not back to the restaurant again. There are so much choices in shanghai. Worst dinning experience ever had.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Travellertrip111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (478)
Traveler rating
Traveler type
Time of year
Language
  • More languages

224 - 228 of 478 reviews

Reviewed June 9, 2013

Very good food and ambience, the view is stunning and the service incomparable , loved the breakfast buffet

    • Service
2  Thank Leslie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2013

Definitely a place to visit if you want good food and great service, the staff were very attentive and the maitre d seem to be on top of the action at all times, even had time to visit our table and ask me and my wife how the food was. Superb!!! I recommend it 100 percent...una p pasada!!!!

2  Thank Lenny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Located on the 52nd floor of the Ritz Pudong, Scena doesn't stand out only for its prime location and absolutely amazing view over looking the Pearl Tower. the authentic Italian food coupled with the attentive and proper service really makes Scena a great dining option for some great Italian cuisine. My favorite dishes were the beef carpaccio and the lobster soup, offering a variety of flavors, but both so delicious and decadent. My regards to the chef on a wonderful meal and to the whole staff for making a fantastic dining experience.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank GeorgePSU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013 via mobile

We were having dinner in this restaurant and was the best gastronomic experience in our life. The service was WONDERFUL, the food AMAZING and the staff very professional and friendly. Alesio is a very good asset to the restaurant, he took very good care of us and he gave us the best experience of our life.

    • Value
    • Atmosphere
    • Service
    • Food
2  Thank Diego G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers who viewed Scena (The Ritz-Carlton Shanghai Pudong) also viewed

 
Shanghai, Shanghai Region
Shanghai, Shanghai Region
 

Been to Scena (The Ritz-Carlton Shanghai Pudong)? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing