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“Still high level but room for improvement”

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Shanghai Marriott Hotel Riverside
Ranked #80 of 5,161 Hotels in Shanghai
Certificate of Excellence
Reviewed October 27, 2012

If you have a Marriott Rewards Gold card and on check-in you've been told breakfast is for you complimentary then you will get angry if the waiters insist you to sign a bill.
So happened in this hotel and I didn't have breakfast.
This is always as the staff has lack of skills and they better say 'no, I'm sorry' than 'sorry, yes sir!'
It is a beautiful hotel in a good location. The room is excellent. The lounge on top is great and the staff there as well.
They still build up the shopping centre arround. The Metro is not that far and you can easily go to the centre.

  • Stayed: April 2012, traveled on business
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Thank mba4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 - 162 of 277 reviews

Reviewed October 19, 2012

The hotel's rooms are large clean and silent.....exactly what you need when you are on business trip. 15 minutes to new international exhibition center. Reception and in general all workers are very gentle and ready to help you in any possible situation.The weak problem is the restaurant: they have tried to cook twice a very simple expensive grilled fillet steak without success. My suisse guest had than decided to have a bolognese spaghetti in place which were ok.... ! I had tested during another dinner simple margherita pizza: very nice good surprise cooked on wood oven! Good selection of biers and California wines. Hope next time to see the restaurant at the same level than hotel!

  • Stayed: October 2012, traveled on business
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Thank ecobravo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

The modern feel and exceptional staff makes me return to this hotel.Yu bar is great for social gathering or just relax and admire the Shanghai night scene.

Try the noodle bar. You will not be disappointed.

Stayed: June 2012, traveled on business
3  Thank Masato T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2012

Another great Marriot in a newly built property.
When you choose a Marriot accommodation you cannot be wrong. Standard rooms are spacious, with a neat and fully furnished bathroom.
Bed is kind of outstanding with availability of pillows of all kind.
City Bistro, the outlet at 2nd floor where buffet breakfast is served is top class place. Buffet breakfast was really good with wide choice of asian and international delicacies. On a dinner I was even able to enjoy a nice vegetables topped oven pizza.
Location is not fantastic but ok if you have business in the area like in my case.
Overall great experience, except a glitch at Business Centre where I found a girl not understanding my English. Well, I were not understanding her too!

  • Stayed: August 2012, traveled on business
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1  Thank adalbore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 29, 2012

It was a short one night stay, nevertheless, the hotel room was beautiful and comfortable. Great service and I especially loved the tray of pop chums (lollies) at the reception.
The size is decent and it offers view of the harbour.

The buffet breakfast offers an enormous selection of food, however, it is just too crowded with guests to have a peaceful selection and breakfast.

Room Tip: Request for high floor and harbour view.
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  • Stayed: May 2012, traveled on business
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2  Thank alexsfish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2012

A great hotel. Got a room with an open bath room which meant I could end my evenings watching telly from the tub! As clean and tidy as they come. Staff speaks understandable English (which is not that easy to come by in Shanghai) and are very friendly and service minded.
Breakfast was great too with both European as well as Asian cousuine.
Located not too far from where the action is (well... the tourist infested areas that is) and taxi is virtually free in China.

Room Tip: As high up as you can afford :-)
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  • Stayed: June 2012, traveled on business
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Thank floatpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 30, 2012

The hotel is located in a very quite location in Shanghai, 20 minutes by taxi from the Bund and about 26 rnmb. The rooms are large and comfortable, quite and clean. The breakfast offers a wide selections of meal (do not choose the continental food, I didn't enjoy it), they have an amazing Chinese and Noodles station. The personell at restaurant is caring but very poor english. Healthy gym, indoor pool and sauna. I've paid 100 euro per night, great value and great stay.

  • Stayed: May 2012, traveled on business
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2  Thank Giuseppe68Napoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shanghai Marriott Hotel Riverside

Address: No.99 Jiangbin Road, Huangpu District, Shanghai 200023, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Dapuqiao
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #80 of 5,161 Hotels in Shanghai
Price Range: $116 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shanghai Marriott Hotel Riverside 5*
Number of rooms: 290
Official Description (provided by the hotel):
The Shanghai Marriott Hotel Luwan is centrally located along the Huangpu river in the new CBD of Huangpu district. Surrounded by river side park, shopping complex and office buildings, it’s an ideal location for both business and leisure travelers. The hotel is adjacent to the Puxi EXPO site and is easily accessible to Pudong through the Dapu tunnel. Tianzifang, Xintiandi and the Mercedes Benz Arena are all within 5km from the hotel. With its unique location the hotel is not only accessible but also enjoys a spectacular view of the Huangpu river and Pudong EXPO sight. There are 290 tastefully decorated rooms including 6 river view suites. Other hotel facilities include multiple original food & beverage outlets, 24 hour health club and an in-door swimming pool. A total of 1,600 sqm of function space is available for banquets, weddings, meetings and conferences. ... more   less 
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