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“Should Change Its Name to “Business Inn” Rather than “Holiday Inn””

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Holiday Inn Shanghai Pudong Kangqiao
Ranked #118 of 5,059 Hotels in Shanghai
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Should Change Its Name to “Business Inn” Rather than “Holiday Inn””
Reviewed August 7, 2013

The hotel seems catering to business people rather than holiday-goer, even its repeating TV commercial portraying a working lady emphasized on this.

Room amenities and hotel facilities has nothing to complaint about, the swimming pool on the 24th floor is something not to be missed, previous posting complaint that the management do not allow guests to use the pool if they do not have a swim cap, the management had now rectify the problem by providing free usage of swim cap to the guest, kudos for its fast response.

The only drawback of the hotel is its location, the hotel is far from town and any metro station, the management should consider providing more/regular shutter services to the airport, metro station, town (the Bund), and etc.

Given that I am the regular customer to this hotel chain, it is in my opinion that this branch would probably be the best among the rest.

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
13 Thank Daniel_Backpacker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, August 20, 2013
Thank you very much for staying with us and your five star review. We are delighted to be informed about your satisfaction of your recent stay. Our cantilever swimming pool has been voted by travellers as the Top 10 amazing swimming pool in the world. Thank you for your recognization of the service improvement. We treasure your comments and suggestions. Regarding the shuttle bus service, an afternoon pattern has been added to the schedule to subway station.Our concierge staff is willing to assist you for more information. Look forward your next stay.
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Rating summary
  • Sleep Quality
  • Location
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  • Value
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Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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Singapore
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 28, 2013

Hotel staff were generally helpful, but noticed that the staff were young and inexperienced. At breakfast, my plate, juice, coffee and cutlery were cleared while I was getting more food. At times, they would stand around and not clear empty plates from the table. As there are a variety of eateries around, when asked if there are any suitable for Muslims, the front desk was not sure. The room was clean, bed was comfortable, was pleasantly surprised with a tray of whole fruits in my room one day when I returned. The hotel should consider having more trips to the subway station and offer return trips if advanced bookings were arranged. It was difficult taking a cab from Longyang station as none of the drivers were willing to turn on the meters and for a flat fare instead. They would also ask us to cover their fare for their return trip from the hotel to the station! A very well-known brand and good place to stay if you want to avoid the traffic to the airport.

  • Stayed July 2013, traveled on business
    • Value
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    • Sleep Quality
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Helpful?
Thank adangie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, August 19, 2013
Thank you very much for staying with us and comment on our service. We do apologize about the breakfast service which shows some of our new staffs do not have initiative in the service. I have informed with the restaurant manager and service training will be carried out soon to make sure all the staff with the line of standard service. Regarding the taxi, we would like to suggest you to take standard taxi which will take you from long yang station to hotel with meters with no doubts at the rate from RMB 30-40.In the other hand, our concierge service is willing to help you to call a standard taxi upon request. Look forward your next stay with us soon
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Shah Alam
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 28, 2013

Hotel staffs generally spoke fair amount of English. Ready to help whenever needed, even when I was away from the hotel and needed them to speak to locals over the phone (e.g. giving direction to the cabbie who lost the way back to hotel and another to my office). The hotel is fairly new, hence not many cabbies really know how to get there. Rooms were clean, full amenities, complimentary bottled water and was truly enjoyable. Hotel is at walking distance to shopping malls and restaurants.

And now a few tips:

Shanghai Metro (subway) is one of best public transport. The nearest station to the hotel is "Longyang Road" about 20KMs away. You can commute to downtown, where the iconic Oriental TV Tower is (at "Lujiaxui Station") using the Shanghai Metro (subway).
There is a total of 8 Subway lines. You will need to go to Metro 2. The same line also reaches all the way to Pudong International airport but will require a line interchange in between.

1. Very very important - if you are travelling without a local aid who can speak Mandarin, you need to keep the hotel phone number and address close. Often times, they are the only ones who will come to your rescue to communicate with the locals.

2. Get "Taxi Cards" at concierge desk, most hotels do have this. The hotel staffs will write down whichever destination you want to travel to in local language (Mandarin) on the card. You can just flash it to the cabbies or the locals. Most cabs/taxis are VW Santana Vista model. If you see one, you probably can flag it down. Just be vary, city cabbies will likely beat every traffic regulation there is. So buckle up when seated.

3. If you are getting an airport transfer to the hotel, it's cheaper to have the hotel arrange it than getting your own transport at arrival. I had to pay at least additional RMB200 than what the hotel quoted.

4. Public toilets are available in most part of the town. But no water is available in the stalls and only some might have toilet papers and soaps. So keep handy tissue packs, wet tissues or sanitizer.

5. And finally if you are going on the river cruise at Huangpu river (you need to go, it's a delight), be there earlier than the departure time stated because they do depart quite timely. I was thinking that'll be the gate open time and missed my first ride. They were kind enough to allocate me to the next ship.

  • Stayed June 2013, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank gtarcraze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, July 1, 2013
First of all I would like to thank you for taking the time to share your experience with us.
Moreover I would like to thank you for deciding to stay with us to spend your Holidays in Shanghai. Hotel is ideally located in the the centre of the great Pudong, 25 minutes driving away from the Shanghai International airport. We are so delighted to be helpful during your holidays. I would like to invite you for another trip in Shanghai with us and develop some local areas with shanghai traditional ancient towns and typical local food.
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Sandbach, United Kingdom
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed June 24, 2013 via mobile

I stayed here for five nights on a business trip. The hotel was very busy but the staff coped well and the service was good, the room was clean, comfortable and well appointed. The real high point however was the pool on the 24th floor, with a glass bottom looking down onto the street below- not recommended if you suffer from vertigo!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank Janet E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, July 1, 2013
First of all we would like to thank you for taking the time to share your experience with us.
We are delighted to read that you enjoyed our facilities and most specifically our cantilever swimming pool. Indeed we are the only one in China to have a indoor swimming pool and as you rightly said it is amazing.
We all very much look forward to welcoming you again in Shanghai!
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Regensburg, Germany
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 6, 2013

Beds were very comfortable, room was large, breakfast buffet was great with Western and Chinese foods. Staff was attentive and spoke English well. Wi-fi was fast.

The Cantilever Pool with the glass bottom on the 24th floor is an experience. It has a swim up bar, but the bar was not open when I was there. I must note, the professional pictures from the hotel are not accurate of the glass bottom. The glass parts are 6 squares about 1 meter/ 1 yard, not the large rectangles shown. However, still worth it.

If you arrive into Pudong airport late, take the short ride to this hotel, sleep comfortably for a night, then go swimming the next morning for some excitement, then journey into downtown.

  • Stayed May 2013, traveled with friends
    • Value
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Helpful?
10 Thank rcaustin9161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, June 16, 2013
XIEXIE for your review! I was delighted to read you had a lovely time with us and appreciated many of the aspects .
Though the pool bar is temporarily closed for some reasons, we do take orders from you and prepare it in our Ground Floor Restaruant. I would like to invite you to experiece the relaxation with a glass of somthing refreshing in our pool balcony some day.
Thank you once again to be with us and we look forward to welcoming you back to our world famous cantilever swimming pool again soon.
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New Delhi, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2013

Recommendable Hotel near Airport. After a long Journey, we went there for one Night for relax. It is anice and comfortable outfitted Holiday Inn and we could relax there good. As susualin most Holiday Inn, the Breakfast was very good!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank highflyerDOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, June 16, 2013
First of all I would like to thank you for taking the time to share your experience with us.
I am delighted to read that you had a comfortable stay with us. We are ideally located in an International community which delivers wide range of restaruants and bars. We are only 25 minutes driving from the Shanghai Pudong International Airport .
We look forward to welcoming you back to deliver another comfortable and real stay experience!
Warm regards,
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New Delhi, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 3, 2013

A good Holiday Inn near the Airport. Although we had been there for just one night, we can say,that it is a very good Hotel and we can also say, that they had been very friendly! Large Breakfast (national and international Taste)!

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SANDANDSUN66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInn K, Public Relations Manager at Holiday Inn Shanghai Pudong Kangqiao, responded to this review, June 13, 2013
Thank you very much for staying with us. It was our honor to have you and your friends with us. We are the nearest IHG hotel to Shanghai Pudong International Airport with a landscaped garden and internaltional community. We look forward to seeing you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Shanghai Pudong Kangqiao

Property: Holiday Inn Shanghai Pudong Kangqiao
Address: No.1088 Xiuyan Road, Pudong New Area, Shanghai 201315, China
Phone Number:
Location: China > Shanghai Region > Shanghai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#76 Best Value Hotel in Shanghai
#109 Business Hotel in Shanghai
#111 Luxury Hotel in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Shanghai Pudong Kangqiao 4*
Number of rooms: 386
Official Description (provided by the hotel):
The newly opened Holiday Inn Shanghai Pudong Kangqiao is invested by SPG Land (Holdings) Limited, managed by InterContinental Hotels Group, one of the largest International Hotel Management Group.As the first International branded hotel and the travel landscape in Zhoupu and Kangqiao area, Holiday Inn Shanghai Pudong kangqiao is ideally located at the center of Pudong New District. The hotel is close to Shanghai New International Expo Center and connects to national-level zone such as Kangqiao Industrial Zone and Zhangjiang Hi-tech Park.The hotel consists of 390 spacious and contemporary designed guest rooms and suites offering a higher standard of accommodation, personalized service and a host of special privileges and amenities. Featuring four restaurants and bars, 1,100sqm pillar-less Grand Ballroom with seven multi-function meeting rooms and a 680sqm Winter Garden that can accommodate up to 1,000 persons, the hotel is the perfect venue for conference, exhibition, meetings and events in any style. One of the additional features of the hotel is the Cantilever Indoor Swimming Pool, which allows you to swim 24 floors above the ground with nothing but a glass bottom underneath. ... more   less 
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Also Known As:
Holiday Inn Shanghai Pudong Kangqiao Hotel Shanghai

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