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Shanghai Marriott Hotel City Centre
Ranked #11 of 5,069 Hotels in Shanghai
Certificate of Excellence
London, United Kingdom
Level 5 Contributor
57 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Loved it!”
Reviewed June 21, 2013

1) Great central position, 2) fantastic service, 3) wonderful rooms, 4) very very clean, 5) very nice food. So what else could you want? Oh I forgot....the bar on the ground floor is a great meeting place. If you are visiting Shanghai try it.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
1 Thank Derek B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,487 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (285)
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English first
Hong Kong
Level 5 Contributor
91 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed June 20, 2013

My expectation was low as this is a big (700+ rooms) property owned by the Agile Property group from Guangdong Province. To my surprise everything exceeded my expectation starting with the quick check-in, the room (good sound proofing from the noisy Shanghai street below), the massage (private room with shower) and the sumptuous breakfast.

The room was spacious and extremely comfortable. Everything was nicely laid out. Only complaint is the fee charging WIFI which I have not encountered for a long time as it is free now in most hotels. Would be happy to stay here again.

Stayed June 2013, traveled on business
Helpful?
2 Thank doobeebaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tehran, Iran
Level 6 Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed June 19, 2013

I have been to this hotel 4 times and each time I stayed 3 nights. During al these time I have never got any problem except one time; I already told the porters the time for bringing my suite cases down by 9 A.M. unfortunately they bring them down 1 hour later. But the manager gave me a free coupon to get at least one free drink from the hotel bar. It's located just a stone away the Nanjing road. Variety of restaurants, shopping malls and so on. Rooms are very modern and well decorated but do not expect a dreamy view. The lifts are a bit confusing at first but it's OK.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ssarmedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
130 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 14, 2013

I bid a five star hotel on Priceline and got this Mariott. I got an amazing deal and paid very little. Upon arriving I asked for a room on the highest floor with a view. They were kind to oblige and gave me a room on the top floor (26) with a view of The Peoples Square. The service was great and the staff was kind and polite. Lastly, and most important the location was great. Shopping and food at your fingertips and a major train hub (though I only used it once prefering to walk everywhere). This hotel was a major highlight of my trip.

Room Tip: Ask them for the best room they have on a top floor. They will oblige as best they can.
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  • Stayed May 2013, traveled solo
    • Value
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Helpful?
1 Thank spyro m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Doha
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 6, 2013

Was in Shanghai for 6 nights in Jan 2013. And was grateful for my agent for booking this finest property for me. From the time you enter the hotel, you are a star guest for the staff,, They take well care of you.

Once a taxi driver came running behind me shouting that i gave him less(mistakenly of course) and the security stopped him before the guy reached me and did not let him enter the hotel. The security got cash from me and gave him to send him away. such responsible staff.

had an issue with room security when someone barged in, but Andrea( Marriott Rewards Manager) , Leo and the Jimmy( Head of Security) went a mile ahead to sort out the issue.. I will always stay at Marriott Shanghai in future.

Thumbs Up guys !!!!!!!

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank AhamedY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed June 5, 2013

This new hotel is a welcome addition to the Shanghai cityscape. Facilities are top-notch, with twin double beds in the spacious rooms, all tastefully decorated in a modern Chinese chic style. The breakfast buffet is extensive, featuring Japanese and Indian selections in addition to Western and Chinese fare. What stands out for me, however, is the warmth and friendliness of the English-speaking staff, who are eager to assist with queries and requests. I travel extensively in China for business and say without hesitation that the Marriott Shanghai City Centre ranks for me as one of the top hotels, not only in Shanghai, but in China.

Stayed June 2013, traveled on business
Helpful?
2 Thank WeiMing1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level 4 Contributor
32 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 3, 2013

This is a wonderful hotel with a beautiful lobby and is in an excellent location. The hotel is one of the most appealing I have seen, it rivals the JW Marriott hotels I have been in. The rooms are very large, airy and well lit. The bed was extremely comfortable and had an array of pillows to meet anyone's desires. The desk was well equipped, having a scissor, stapler, paperclips, a ruler as well as the usual pens and paper. In addition to being so nicely equipped there were outlets that did not require adaptors, they could accept standard American plugs. It appears that this hotel was designed with the comfort of the guests in mind. The bathroom left nothing out, there was ample counter space and a fabulous shower and some really soft robes to wear. The towels were very soft and in ample supply.

As a gold status member we were able to breakfast in either in the executive lounge on the 37th floor, or the buffet located on the 3rd floor. We also took advantage of the food being available in the lounge during the evening. After a full day of sightseeing it was really nice not to have to go out and find places to have dinner. There was a nice choice of wine and beer in the lounge to complement the food, as well as some great pastries and desserts.

The hotel is immaculately clean where ever you look and the level of service provided by the staff was excellent throughout the hotel. My only thought on improving my stay would have been for there having been two luggage racks in the room without my having to ask for the second one.

  • Stayed May 2013, traveled with friends
    • Value
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    • Cleanliness
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Helpful?
Thank mrstepheno
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shanghai Marriott Hotel City Centre

Property: Shanghai Marriott Hotel City Centre
Address: 555 Xi Zang (Middle) Road | Huangpu District, Shanghai 200003, China
Phone Number:
Location: China > Shanghai Region > Shanghai > People’s Square
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 5,069 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Shanghai Marriott Hotel City Centre 5*
Number of rooms: 720
Official Description (provided by the hotel):
Shanghai Marriott Hotel City Centre locates in People’s Square, the heart of Shanghai. Easy access to metro line 1, 2 and 8, you could explore Shanghai effortlessly, perhaps starting from the nearest attractions such as Nanjing Road Pedestrian Street to the Bund with the night views. Pudong airport and Hongqiao airport are 48 kilometers and 17 kilometers away from our hotel respectively. Metro line 2 and our hotel airport transfer limousine service are both good choices for you. Our hotel offers 720 guest rooms with skyline view and suites with plush designer bedding, varying from business purposes to leisure activities. Executive lounge is accessible for guests staying in Executive room and above. There you could enjoy exclusive snacks and beverages, plus access to our business facilities. Other on-site amenities include a full fitness center with a 25-meter indoor lap-pool with spa. Our five innovative restaurants and bars are dedicated to serve you with high-quality cuisine, ranging from Shanghai Cantonese style in Manho, Hokkaido style in EZO to all day dining in Shanghai City Bistro. Treat your friends with a made-to-order afternoon tea in the Lounge or drop by our Java+ to get your morning coffee is also a good option. Come and experience our spirit to serve in Shanghai Marriott Hotel City Centre, we assure you an unforgettable journey in Shanghai. ... more   less 
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