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Reviewed November 21, 2017

A great hotel and friendly staff. Checn-in and Check-out is very smooth. B'fast at the club is good as well. Unfortunately due to the hotel fully booked, I'm not able to stay my remaining 5 days there but to move to another hotel beside Langham.

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank danielyeowchol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded November 26, 2017

Dear danielyeowchol,

Thank you for sharing your recent stay experience with fellow tripadvisor members.

We are delighted that you enjoyed the facilities and services. Look forward to welcoming you back again in the near future.

Kind regards,

Carol Chang
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 20, 2017

this is my hotel in Shanghai from 10 years and i come back here 3/4 times each years. I choose this hotel also for my holiday in Shanghai because the location is fantastic and close to shopping area, close to the metro and Xintiandi area is beautyful.

  • Stayed: November 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Langham Hospitality Group
Thank 82gianlucal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded November 22, 2017

Dear 82gianlucal,

Thank you for sharing your stay experience with fellow tripadvisor members and the continuous support to our hotel.

We look forward to welcoming you back again on many future occasions.

Kind regards,

Carol Chang
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2017

I stayed for several nights recently for the first time. The hotel is located in Xintiandi so is handily located for walking to our regional office. Plenty of dining and shopping nearby for those so inclined.

Meet and greet at the airport was hassle-free and on arrival I was taken straight to room for check-in (executive floor). The hotel has an excellent indoor lap pool, which is always the mark of the quality business hotel. Executive lounge cocktails and dining options are above-average - no mere selection of tired canapes here but an actual chef making food to order.

If you are a light sleeper then ensure you are not put in a room on the floor below and directly beneath the club lounge, as you will be woken early every morning as staff set up.

Other than that minor quibble, I look forward to my next visit.

Room Tip: Avoid rooms directly beneath executive lounge.
  • Stayed: November 2017, traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank DrStoat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded November 22, 2017

Dear DrStoat,

Thank you for sharing your recent stay experience with fellow tripadvisor members. Your detailed review, especially the club lounge facilities and offerings is very much appreciated. We look forward to welcoming you back again in the near future.

Kind regards,

Carol Chang
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2017 via mobile

Stayed here for 4 night whilst visiting Shanghai on business. Collected at airport by the Langham Concierge service, outstanding welcome from Zoe Peng on reception who assisted with early check in, locating my lost luggage at the airport and gave me some local recommendations to visit, even booked a hair appointment for me locally!
Room was fantastic, very clean, modern and comfortable.
Food was world class with Chefs preparing food at each food station.
Xiantandi is a really cool part of town and the hotel is right in the middle of this area.
Would definitely recommend staying here.

Stayed: November 2017
Thank S11HNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded November 22, 2017

Dear S11HNH,

Thank you for sharing your recent stay experience with fellow tripadvisor members and recommending our hotel.

We are delighted that you enjoyed the facilities and services, especially from Zoe Peng, at The Langham Club. Look forward to welcoming you back again in the near future.

Kind regards,

Carol Chang
Hotel Manager

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Reviewed November 17, 2017

The title of the review says it all. It was quite a last minute booking into this hotel from another hotel and i have no regret paying for the additional amount. The service provided by the staff and the hotel environment is excellent. It is just a short walking distance to the metro if you plan to explore the city on your own. Opposite of the hotel is Xintiandi, a traditional Shanghai building housing tons of restaurant and bars

  • Stayed: September 2017, traveled as a couple
    • Value
    • Rooms
    • Service
Thank MikeC22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol C, Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded November 22, 2017

Dear MikeC22,

Thank you for the 10/10 review of your stay experience.

We are delighted that you enjoyed the facilities and services. Look forward to welcoming you back again in the near future.

Kind regards,

Carol Chang
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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