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“Awesome Day for Locals at the Spa”

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The Langham Shanghai Xintiandi
Ranked #7 of 5,147 Hotels in Shanghai
Certificate of Excellence
Reviewed September 15, 2013

I held a bachelorette party at Langham Chuan Spa and XTD Bar. The staff were soo helpful, customer-centric, and really went above and beyond the call of duty. Chuan Spa services, pool, and staff offer an nice refuge for the weekend. The spa is really great value for money. However, I do have to admit this is my second time to XTD Bar and the drinks were not mixed well and the food was so-so and were very overpriced.

  • Stayed: September 2013, traveled with friends
    • Value
    • Service
Thank MissMeliL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 16, 2013

Dear MissMeliL,
Thank you very much for taking the time out to post a review of some of the hotel facilities.We are very happy to note that you enjoyed the customer centric service at the Chuan Spa and found it to be value for money and a nice refuge for the weekend. I have made a note of your comments with regards to the food and drinks at XTD elevated and have contacted you privately to learn more about your experience.
We do hope to see you back again for future occasions.
Kind regards
Andrew Dartnell

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719 - 725 of 1,120 reviews

Reviewed September 14, 2013

Had a great stay for three nights, staff too willing to help, all services that you need for business or pleasure. Great location, felt very safe in the area walking about. Food is fantastic as well. Easy access to business district, French concession and The Bund.

  • Stayed: September 2013
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Thank Gfair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 16, 2013

Dear Gfair,
Thank you very much for your post on Trip Advisor. We are glad you enjoyed a very comfortable stay and that you found friendly willing service, great food and a safe location at The Langham Xintiandi. We look forward to welcoming you back again.
Best wishes
Andrew Dartnell

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Reviewed September 11, 2013

Big hotel, but very comfortable, near the city center. Very polite porsonal. Excellent breakfasts. Big rooms with beautifull view. Love the bathroom. Hotel services good too. Only, not so good, was in the bar the coctails. Not very good made.

  • Stayed: January 2013, traveled with friends
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1  Thank Ajna K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 12, 2013

Dear AnjaTm,
On behalf of the team I would like to thank you for your review.It is heartening to note that your stay was comfortable and that you enjoyed the failities of the hotel. I have made a note regards the cocktails and have contacted you privately to understand the issue further. We look forward to seeing you again.
Best wishes
Andrew Dartnell

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Reviewed September 11, 2013

This hotel has a fabulous location, great service, and really nice rooms. Having Xintandi across the street was quite a bonus for this hotel. Good restaurants, lively bars, and a Starbucks! The rooms are nice and clean, with very comfortable beds for mainland China. The staff at the hotel were very helpful, and didn't require me to use my broken Mandarin to communicate with. As an added bonus, the food was excellent as well...

  • Stayed: August 2013, traveled on business
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2  Thank trvlalot312
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 11, 2013

Dear Jeff f,
Your review of our hotel is most appreciated and we thank you for taking the time to do so. We are pleased to hear you enjoyed your stay with us and that you liked the great location with restaurants nearby as well as your room, helpful service staff and hotel facilities. We do look forward to your return.
Best wishes
Andrew Dartnell

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Reviewed September 10, 2013

It helped that I got upgraded to a larger room, but in any case the hotel is superb: great location (Xin Tian Di), great art pieces inside (we bought a couple of "angels" for our own), top notch service (including very helpful concierge).

Highly recommended for your next stay in Shanghai

  • Stayed: August 2013, traveled as a couple
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Thank BecharaYen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 11, 2013

Dear BecharaYen,
Thank you for taking the time to post a review of our hotel. We are very glad to hear that you found the hotel to be superb. Your kind comments will be shared with the team especially Concierge for providing helpful service.We hope you enjoy the angels which is one of our signature items from our Flavors of Langham shop.Looking forward to see you back again on your future trips to Shanghai.
Best wishes
Andrew Dartnell

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Reviewed September 8, 2013

Recently stayed at this hotel for a conference.
The rooms are wonderful, the service fabulous and the hotel is well situated.
The food we had, in particular the breakfast were brilliant.
Only negatives - no outdoor pool (not unusual for Shanghai) and I am a Voyager 1865 member but apart form late checkout, little benefit. Others in our group were given an upgrade but we were not. However not a problem as all rooms were great.

  • Stayed: August 2013, traveled on business
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Thank ManagementSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 9, 2013

Dear ManagementSydney,
We do appreciate you taking the time to post a review of our hotel on Trip Advisor. It is pleasing to note that you enjoyed the room, fabulous service, briliiant breakfast offer and our location. We look forward to the opportunity of welcoming you back .
Best regards
Andrew Dartnell

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Reviewed September 8, 2013

Having been spoilt for many years at the Langham Place Hotel in Mongkok, Hong Kong, we decided to visit The Langham, Xintiandi, Shanghai Aug/Sept 2013 for 7 nights.
This is a very nice hotel, the staff are very attentive and very polite and we cannot fault them and they are to be congratulated!!!

Unlike the rooftop swimming pool at the Langham Place, the Xintiandi pool is located in the basement, no city views and there is no real character to the pool area when we visited.

Langham Place Hotel in Mongkok, Hong Kong - the afternoon tea is a buffet style affair where you can eat as much or as little as you want, and you just help yourself to drinks, be it tea, coffee, soft drinks, beer etc, unlike the Xintiandi Langham Hotel L Club where the staff bring to you a small Tiffin tea, and any tea, coffee at your request.

Langham Place Hotel in Mongkok, Hong Kong - in the evening you again just help yourself to the provided buffet and alcoholic beverages until about 10pm, unlike the Xintiandi Langham Hotel L Club, the staff ask you what alcoholic drink you would like and then bring it to your table. You do help yourself to the buffet, but all this stops at 8.30pm when everything is put away, including the alcohol.

I have to report that In the eight years that we have been staying at Langham Place Hotel in Mongkok, Hong Kong I have never had a problem with the hotel food, unfortunately our one and only stay at the Xintiandi Langham, on the second to last night I contracted gastroenteritis from what I strongly believe to have been a dodgy dim sum at the L Club. Having returned home to the UK some six days later I am still suffering very badly and have reported this to my GP.

The Langham Xintiandi has a lot of catching up to do to match the Langham Place Hotel in HK, which is also cheaper!!!

  • Stayed: August 2013, traveled as a couple
    • Value
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Thank cjh06309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this reviewResponded September 9, 2013

Dear Cjh06309,
Thank you very much for your support of the Langham Hotels and Resorts and for posting a detailed review of our hotel in comparison to our sister property The Langham Place in Mongkok. We are happy to note that you found the hotel to be nice and that the staff were all attentive and polite. Within the Langham group we do have a differentiation between Langham hotels and Langham Place hotels and our offering also varies as you have rightly noted. I have noted your comments about the dimsum and have contacted you privately regards the same.
Sincerely
Andrew Dartnell

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham Shanghai Xintiandi

Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#7 Family Hotel in Shanghai
#7 Luxury Hotel in Shanghai
#7 Spa Hotel in Shanghai
#182 Best Value Hotel in Shanghai
Price Range: $229 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Official Description (provided by the hotel):
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 
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Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai

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