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“The reviews are all spot on- perfectly delightful in every way!”

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The Langham Shanghai Xintiandi
Ranked #6 of 5,105 Hotels in Shanghai
Certificate of Excellence
Manila, Philippines
Level 4 Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“The reviews are all spot on- perfectly delightful in every way!”
Reviewed June 18, 2013

Stayed at The Langham Xintiandi for business in June for 4 nights. You can never get tired of this hotel. First things first, the location excellent and a hop away from Xintiandi and its wonderful restaurants. That goes without saying that public transportation (its a block away from a subway station) and taxis are abundant, and that once you tell a cab driver to bring you to Xintiandi, the hotel is never far away.

The rooms are wonderful. Stayed at the entry level Grand Suite and there is enough space for everything. Amenities are great, but just hoped that the toiletries do not just come in a one time use only size (but they change it everyday). Beds are great, sleep quality is good as the black out curtains certainly do their job. For someone like me who was on a business trip, wifi was fast (vpn is also available), there were free Skype calls to landlines for Europe, Canada, and the US, and there was an espresso machine, so did not need to go down to get that first shot of coffee in the morning.

Yes, it's true. There are many bells and whistles in the toilet and the bathroom, but it was all good. Shower area was one of the largest I have seen and the heated toilet bowl was quite entertaining. Lights in the bathroom had 3 settings, while lights in the room had more than 5 settings, I guess. I did not keep track.

Breakfast was very good and the spread varied. Coffee with 8 kinds of sugar?! Langham has it! The GM and the FB Directors were always on hand to make sure the guests were served properly.

Once again, even with all these, the people were very very good! The staff at the hotel were more than amazing. They made everything so easy. Kudos to JP Santos, a fellow Filipino, who was very helpful not just to us, but mostly everyone. It may be quite pricey compared to other hotels in Shanghai but the location and the value for money you get out of it (plus the kick on getting all those bells and whistles in your room) is surely worth it!

Room Tip: Do not get a room on the smoking floor even if you smoke. It smells like someone, everyone at the fl...
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lmptorres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, June 20, 2013
Dear Imptorres,
Thank you so much for the detailed post on Trip Advisor of our hotel. We are happy to note that our prime location in Shanghai,the hotel's in room facilities and modern conveniences, great breakfast spread and our most important asset our friendly staff members all lived up to your expectations. We take great pride in all our staff members and we are happy to note that you found them all willing to assist to make your stay as comfortable as possible. I have made a note of your comments in the room tips section and we will ensure we have this rectifed.
We all look forward to your return.
Best wishes
Andrew Dartnell
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (190)
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English first
Denver, Colorado
1 review
Reviewed June 18, 2013

My husband and 2 children and I stayed at The Langham last week for 3 nights and absolutely LOVED it. The location is perfect if you like to go to cool restaurants and shops. The hotel is very chic. Definitely some of the best service we've ever experienced in China, the staff was attentive and polished. The food was so good in the hotel that it was sometimes hard to tear ourselves away and explore!! Awesome breakfast included with the room rate. We will definitely stay there next time we go to Shanghai.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, June 20, 2013
Dear Heather H,
Thank you very much for your review of our hotel. We are very glad to hear that you and family loved your stay at The Langham. Your kind comments about our location, attentive and polished service as well as great food especially our breakfast buffet are much appreciated. Your comments will be shared with the team who will also be happy to note that you will be back again when you next visit Shanghai.
Best regards
Andrew
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S'pore
Level 6 Contributor
95 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed June 18, 2013 via mobile

Stayed here with family of 5 (3teens) after visiting Huangshan for the weekend.
Check-in pass mid-night and it was a breeze. They held my room request and also for adjoining rooms. Which help us settle in fast
The really pleasant surprise was the extra bed that had been set up in both rooms as I had forgotten to mention which room I wanted it in.
The family love the hotel breakfast although I am incline to exploring the local breakfast usually, I was also impressed with the spread and quality.
My work as a incentive meetings organiser exposed me to some of the finest hotels worldwide but I was very impressed with this hotel room and breakfast.
The best part was having my delighted family appreciate mine putting them there.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1roadboss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, June 19, 2013
Dear 1roadboss,
Thank you for your encouraging post of our hotel and we are glad you enjoyed your stay. We are also happy to hear that your family enjoyed our rooms and the breakfast on offer and that you felt our breakfast spread and quality was impressive. Your comments will be shared with the team who will be most appreciative of this positive feedback.
We look forward to your next visit to Shanghai and another opportunity to welcome you back to The Langham Xintiandi.
Best wishes
Andrew Dartnell
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Singapore
Level 5 Contributor
53 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed June 8, 2013

I'm impressed with the dim sum breakfast at Langham in Hong Kong, but here is Shanghai the quality is not the same. Dumplings and xiao long bao are not soft and warm enough - they are like being cooked the night before.

Hotel room is really nice, though I sometimes questioned a bit about the cleanness of towels.

Great location - the happening Xintiandi is just opposite.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trang D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, June 18, 2013
Dear Trang D,
Thank you for taking the time to post a review on Trip Advisor about our hotel. I am pleased to hear that you found the your room to be very nice and that you enjoyed the location of the hotel close to Xintiandi's wonderful shopping, great restaurants and bars.I am sorry to hear that you did not enjoy the quality of our breakfast dimsum as compared to our sister property in Hong Kong. We are reviewing the dimsum offer with our culinary team and will make the necessary improvements to ensure we achieve the best quality possible.I have contacted you privately to inquire further about the issue with our towels.
We do trust we will have the opportunity to showcase our hotel again when you next visit the city on business or leisure.
Sincerely
Andrew Dartnell
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Stockholm, Sweden
Level 4 Contributor
31 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 2, 2013

Stayed here for business but I would come back with the family too. I really enjoyed the room, nicely decorated and cosy. The service was outstanding. Breakfast buffet included in room price and was very good with several stations including a fantastic noodle bar. Across the street is an area with a lot of restaurants and bars so it is easy to find a good place for dinner. The Bund is only a short trip away and it is not too far from People´s Park either. To get to the French Quarter you have to get a taxi.

Room Tip: The higher up the better.
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  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Annikika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, June 2, 2013
Dear Annikika,
Thank you very much for the wonderful review of your hotel. We are extremely glad you enjoyed the nicely decorated rooms, the variety on the buffets, our friendly personal service as well as our outstanding location in the centre of Shanghai.
We do look forward to welcoming you back to the hotel with the family too when you next visit Shanghai.
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Chicago, Illinois
Level 3 Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 2, 2013

This hotel is going to blow you away. Modern spacious hotel lobby, the rooms are fantastic work of art with all attention to detail from bed, to bathroom to all the high-end gizmo tech stuff that makes the stay even more special. It is right next to Xintiandi with many Western'ized restaurants and a high-end boutique shopping mall. Perfect stay! My choice next time in Shanghai too!

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tbirdtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, June 2, 2013
Dear tbirdtravel,
Thank you for taking the time out to post such a positive review of our hotel. We are happy to hear that you had a perfect stay and were satisfied with the modern facilities of the hotel. We are very glad you have found a home away from home in Shanghai at the Langham Xintiandi and we look forward to welcoming you back to the hotel in the not too distant future.
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Berlin, Germany
1 review
Reviewed May 28, 2013

Xintiandi is certainly one of the most delightful areas of downtown Shanghai. And the Langham is right next to it. The Langham is a modern and very elegant hotel with nice rooms that have all up-to-date technical equipment to make your stay pleasant. In addition, there is an excellent spa with a large swimming pool. It is truly a five star hotel!

  • Stayed May 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chinatraveler1803
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langham_Xintiandi, Hotel Manager at The Langham Shanghai Xintiandi, responded to this review, May 29, 2013
Dear China Traveler 1803,

Thank you very much for the positive review of our hotel on Trip Advisor. I am delighted you enjoyed your stay and the modern facilities of the hotel complemented with our outstanding location next to great shopping, fine dining establishments and bars and easy transport access to other parts of the city.
We look forward to the opportunity of welcoming you back to the hotel when you next visit Shanghai.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Langham Shanghai Xintiandi

Property: The Langham Shanghai Xintiandi
Address: No.99 Madang Road, Huangpu District, Shanghai 200021, China
Phone Number:
Location: China > Shanghai Region > Shanghai > Xintiandi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Shanghai
#3 Romantic Hotel in Shanghai
#6 Spa Hotel in Shanghai
#6 Luxury Hotel in Shanghai
#7 Family Hotel in Shanghai
#173 Best Value Hotel in Shanghai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Langham Shanghai Xintiandi 5*
Number of rooms: 357
Official Description (provided by the hotel):
Located in the heart of Shanghai’s vibrant Xintiandi entertainment and restaurant precinct surrounded by glamorous boutiques, galleries and outdoor cafes. The Langham’s elegant rooms and suites provide a haven for discerning guests. Cachet Restaurant and Bar; Chuan Spa offering Traditional Chinese Medicine and spa treatments (opening Q2 2011); 24hr fitness centre and indoor pool (opening Q1 2011). For meetings and special events, the hotel features a multi-purpose space, adaptable for any conference, function or business event ... more   less 
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Also Known As:
The Langham Xintiandi Shanghai Hotel Shanghai

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