Booked several rooms and hosted guests over four nights. In general, the hotel is clean and professional and works well as a business/conference hotel/venue.
---Good SPG platinum recognition. Club lounge serves a nice breakfast with both buffet-style and menu selections; dinner selection in club lounge is relatively broad and unique for a China sheraton. Suites are large and appropriate for meetings.
---Professional service. Not overly friendly or outgoing, but everyone was functional and efficient. A positive exception was Geneva in the 4th-floor chinese restaurant restaurant, who went out of her way to make our lunch guests feel welcomed with a very friendly and professional experience. Prices in the 4th-floor restaurant are reasonable.
---Sharp, clean architecture conveys a sense of luxury
---Plenty of complimentary bottles of water
---Some nickel and dime-ing and hesitancy to remove charges
---Location is not great; can take 30-60 minutes to reach either airport by taxi. Nothing substantial to see within walking distance of the hotel.
---Broken steam room in men's locker room
---From the moment the maglev train pulled away from Pudong airport, I was at the hotel exactly 30 minutes later (taxi from train station in pudong to hotel)
---See the view of the Shanghai skyline from the japanese restuarant on 37th floor on a clear night
- Official Description (provided by the hotel):
- Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more less
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