We had our business meeting in Sheraton Hongkou, which is the newer Sheraton in Shanghai. The room was very comfortable and the design was functional. Since the hotel is not located in Pudong, the area is not as bustling unlike those at the heart of the city. However, the travel by taxi to Pudong where all the nice cityscapes and fancy restaurants are located, is not problem.
However, I felt that the customer service is an improvement opportunity for his hotel. The staff should smile more and try to clarify their understanding if they have some difficulty with the English language. Despite clear instructions, for example, in meeting room lay-out, equipment required, etc, these were not delivered as expected.
Over-all, while the rooms are okay, I would not recommend to have business meetings in this hotel yet. Give it a few more months, and hopefully they get enough feedback and experience so that they can improve their attention to detail.
- Official Description (provided by the hotel):
- Welcome to the Sheraton Shanghai Hongkou Hotel.Our local neighborhood has it all. Our hotel is close to the Bund, considered the city’s symbol since the 1920s, and the People’s Square. We are also near the Nanjing Road, Lujiazui, and Huaihai Zhong Road central business districts, as well as the North Sichuan Road shopping area and historic Duolun Road.Enjoy your stay in one of our 471 beautifully appointed guest rooms and suites, featuring river, city, and Bund skyline views. Relax completely in our famous Sheraton Sweet Sleeper™ Bed, with a pillow-top mattress, cozy duvet, and goose down blanket. Our hotel’s unique outdoor garden and riverside setting make it the perfect place to get away from the fast pace of Shanghai.Complimentary wireless High Speed Internet Access is now available in all of the hotel’s public areas and guest rooms to meet the needs of business and leisure travelers alike. When you need a retreat from fast-paced city life, we have many options. Indulge yourself with a treatment at the Shine Spa. Sheraton Fitness Programmed by Core® Performance features state-of-the-art cardio and strength-training equipment, and our 30-meter swimming pool is illuminated by natural light through the ceiling.We offer a variety of event facilities that are ideal for weddings, dinners, product launches, and meetings. Our dedicated professionals are ready to assist you with any requirements or requests.Let the Sheraton Shanghai Hongkou Hotel be your home base when visiting Shanghai, one of Asia’s most vibrant cities. ... more less
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