Ok, this ain't the Sofitel... But they get the important details right at this Ibis!
The price is good, the location is great (right next to Yu Yuan Garden and a subway station within walking distance) and the staff is kind.
When we had some issues with an outside laundry company, the GM helped us out and with a few calls from the receptionist their laundry company collected our laundry right in time. Great service!
Beds were a bit hard to our liking, but this was something we ran into during most of our trip, so I guess this is personal.
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