I stayed at Hotel Hilton Hongqiao, Shanghai from May 8th – May 12th, 2011..
Since I had requested for a pick-up from the Pudong Airport, there was a car waiting for me. The person who came to receive me was very polite. What I liked about him was that he tried to engage with me in positive conversation till he made me sit it the car. This walk from the Airport pick-up point to Taxi parking area was a quite a pleasurable experience. The ride from the airport to the hotel was quite smooth. The only thing that I realized that the driver could not speak English.
The check-in at the hotel was pretty smooth. I was staying in 16th floor in a deluxe room. The rooms were impeccably kept and there were no reasons to complain. What I liked that it had all that is required by a business as well as a lazy (holiday) traveller.
My experience with the room service was also pretty good. The food was delivered on time. However, I felt the options in the room-service menu was quite limited. I expect a Hilton to offer much greater eating options in the room.
I used their coffee-shop (Essence) a number of days and had quite a good experience. This restaurant has some excellent team members especially in the Coffee Shop . Some of these names are Teddy, Susan etc. What deligted me that some of the staff at this restaurant went out of the way to make sure I had the right food for my lunches / dinner.
The stuff that I did not like about the coffee shop (which is: Essence) was that the menu for the dinner remained almost same. There is some change everyday but clearly every alternate day you get to see the same items on the menu.
I also had the opportunity be at their lobby lounge called PULSE. Here too I had a great experience.
Overall a good hotel wherein I would like to stay again. I think what is good about this hotel is that it has an excellent set of staff members.
- Official Description (provided by the hotel):
- Situated in the heart of Hongqiao business district, the three-tower Hilton Shanghai Hongqiao is close to metro lines and within walking distance of entertainment venues. Relax in the spacious guest rooms and enjoy the wide range of facilities including the spa. The Grand Ballroom is ideal for private functions and can accommodate over 1,000 people while the two restaurants serve up cuisine from around the world. ... more less
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- Also Known As:
- Hilton Shanghai Hongqiao Hotel Shanghai