I was personally very happy with my stay here. First and primary was the excellent price. Hard to beat for this good area of Shanghai. This is not a fancy place. But it is very comfortable. As it is an apartment, there is no main desk, no concierge. There are really no Ladoll people on the ground level of the building, except for someone at the front desk who will direct you to the second floor office when you first arrive. The two ladies we dealt with in the second floor office were very helpful. My companion speaks Chinese so we conversed with them that way, although they understand English adequately as well.
I booked through a US travel site (Expedia) and therefore was able to pay in US dollars. Of course I paid full in advance, but they have a good cancellation policy. We ended up getting one of the larger rooms (see photos), and it was extremely comfortable. It had a separate small kitchen and living room. Best of all it had a clothes washer! We had been traveling already in China for 10 days so we needed to wash clothes. They also bill it as a dryer, but trust me, it doesn't work well. We had packed some wire hangers and let the clothes air dry. Just fine! They will even give you laundry soap. Our room was very quiet. No street noise or noise of any kind from other tenants.
They place has been around for a number of years, and is nonsmoking. But my companion has a very good nose and said she could smell a trace of smoke smell when we first arrived. I never did smell it.
This place is very near Jingan Station on the Orange Line of the subway system. It is also only a 15 minute walk to Din Tai Fung, adjacent to the Ritz Carlton. I was very happy with this choice.
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