I booked a stay at JiaJia Sunshine 2+ months in advance. Since we were flying all the way from Australia I wanted to make sure that everything was organised in advance. I did lots of research and then booked on booking.com and received all the usual confirmation emails.
Then just 5 days before the booking, I received an email stating that because "one of our guests need to extend his stay" they were not going to honour the booking. They suggested another location which had no reviews on tripadvisor and looked very unappealing in the photos.
I was left in the position of having to take time out of our holiday to try to review and select a new apartment, having never been to Shanghai before, on an iPhone and patchy hotel wifi connection... very stressful and *not* what I had in mind for our trip away!
When I emailed and explained that it wasn't really good enough and that I was not happy with the alternative offered, I received no reply. Really shabby service when I had booked so far ahead.
I can't comment on the place itself but if this is any indication of how they treat their guests I'd advise others tread with caution.
- Official Description (provided by the hotel):
- We provide short-term apartment rentals for extended stay travelers to Shanghai. Our fully furnished, moderately priced apartments are located in prime locations of Shanghai, all come with stylish furnishings, full kitchens and FREE Internet access.JiaJia Sunshine Apartment won an award as one of the 5 “Most Popular Short-term Apartment Rentals” in China. So far, we have received tens of thousands of guests from more than 50 countries around the world. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your JiaJia Sunshine Apartment Shanghai Xujiahui reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.