It was a month ago that I visited this hotel, and I found myself comparing the many hotels I've stayed at recently to this one, so I thought it deserved a piece of my mind.
Service was excellent in many ways, the staff was courteous, cheerful, efficient and helpful. I unfortunately lost my wallet whilst exploring the city and was advised by the reception to make a police report in case a kind soul reported it lost. I'm not confident with my proficiency in Mandarin, so I was very pleased when the PR manager accompanied me to the police station around the corner.
Room service was pretty much flawless - the rooms were made twice a day with utmost importance to presentation and cleanliness. Of course the rooms could've been bigger, but it was comfortable enough for me.
I managed to utilize the gym a couple of times during my stay, most of the basic equipments were present and very well maintained, I must say I had fruitful workouts. WiFi speed was pretty slow (or is just China I don't know), and covered only common areas in the hotel, a little troublesome to lug around a laptop but at least these places provided comfortable seats and tables. Or you could always pay for Internet access from the room?
One thing that really left me in awe was the interior of the hotel, every corner had a personal touch to it, beautifully decorated. To me the only downside of this hotel was the breakfast. I stayed there for 5 days, and found myself facing the same variety nearly every morning. Furthermore, if you head down in the last half an hour before breakfast ends, the waiters are more focused on setting up the place for lunch than serving you, so you'd have to flag them for coffee/tea and new cutleries.
- Official Description (provided by the hotel):
- The GRAND MERCURE SHANGHAI CENTRAL is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People's Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI CENTRAL Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium's latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest's requirements. ... more less
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- Also Known As:
- Grand Mercure Shanghai Zhongya Hotel Shanghai