I stayed for both business and leisure - the hotel was a great design and lovely rooms - I was on the exec floor but all seemed a good design. however the location wasn't as good as I had hoped as needed to get cabs to most places (although not pricey) - I did walk quite a bit but found it a bit difficult to get around as areas really differ from street to street and roads often not great. I did enjoy my time in the city but I was really disappointed with the hotel staff as I found them overall unfriendly and unhelpful (with a few exceptions - including the porter, cleaners and few others). I found it difficult to communicate even in basic English when ordering food (salt, pepper and various condiments had to be spelled or written down) or if I needed anything in the hotel which started to feel like a real hassle. As I was trying to work from the hotel it made my stay quite difficult & decided to check out early. I wouldn't recommend or go back which is a shame as it's a beautiful hotel. I am not someone who expects English to be always spoken when I travel but a smile and staff being friendly goes a long way even when there's a language barrier! In addition, this is a well known international brand and should have certain standards.
- Official Description (provided by the hotel):
- The GRAND MERCURE SHANGHAI CENTRAL is a brand new designer hotel ideally situated in a convenient city center location: guests can enjoy quick access to People's Square, Nanjing Road &the Bund. The hotel is only 12minutesaway fromboth Yu Garden or Xintiandi by taxi; 25 minutesaway from Shanghai Hongqiao Airport and 40 minutesaway from the Shanghai Pudong International Airport. With guest comfort and well-being as its priority, each of its well-appointed rooms & suites is a haven of comfort featuring full length glass windows;37-42 inch LCD TV screen with full laptop connectivity; internet and WIFI access; the finest in bathroom accessories with rainforest shower as well as luxury Pacific Coast bedding with 400 thread-count linen.At the GRAND MERCURE SHANGHAI CENTRAL Dining at both the Chinese and all day dining restaurants will be a delightful culinary experience, while relaxing at the chic lifestyle lounge-bar could well be a 24-hour indulgence.For leisure and entertainment, a range of facilities located on Level 6 includes a gymnasium and chess room.Keeping fit with the gymnasium's latest equipment will be a joy, as guests take in the panoramic view of the city and the natural light by day, and city lights by night.The Spa beckons with 11therapy rooms. Well known for its special spa treatment menus,pamper yourself and rejuvenate your mind and body with oils, aromatherapy or other beauty treatments.For events, meetings, conferences and weddings, a full complement of versatile meeting and banquet facilities include an elegant Ballroom that can cater up to 350 guests, four meeting rooms. A professional team of experts are on hand to tailor every occasion to the guest's requirements. ... more less
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- Also Known As:
- Grand Mercure Shanghai Zhongya Hotel Shanghai