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Pullman Shanghai Jing An
Ranked #58 of 5,112 Hotels in Shanghai
Certificate of Excellence
Reviewed December 8, 2012

This is great hotel! Good value for money. The bed was comfortable and the staff is very accommodating. The location is great - right near the metro station (on the left when you exit the main doors of the hotel). Theres a great local mall - Pacific- across the street with well priced items and we were lucky enough to hit the pre-Christmas sale. They carry many Western brands. You can hear the traffic in the street at night but it is easily ignored when you sink into the nice comfy bed! My only complaint is the ashtray by the elevator on a non-smoking floor. You can smell the smoke in your room from uncourteous guests that use it. The hotel should not have one available. Also the smoke in the lobby is sometimes very disgusting. Overall a nice hotel.

  • Stayed: December 2012, traveled with family
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1  Thank Sgnc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded December 8, 2012

Dear Sgnc

thank you very much for your great recommendations and encouragement.

I have personally stressed all our department heads to re-enforce the smoking ban in all non-smoking floors and public areas.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

sincerely

thibaud geffroy

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Reviewed December 5, 2012 via mobile

I stayed here for 5 nights with a friend. The room was a deluxe king and was clean and spacious. Lovely bathroom and very comfy bed. Ideal location, 1 minute to metro station or 10 mins in a cab to city centre. We walked most days into the city centre, it was easy and only 30mins- great way to see more of the city. Hotel staff all very friendly and helpful, concierge speak very good English. Free wifi was in lobby not in room but not a problem as lobby was very comfortable and smelt nice (not at all of smoke). I would definitely stay here again and recommend highly.

  • Stayed: November 2012
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Thank Pleasan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded December 8, 2012

Dear Pleasan,

We are delighted that you enjoyed your stay with us and thank you for the great recommendation.

Regards

Thibaud Geffroy

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Reviewed December 4, 2012

Looks brand new, didnt expect the hotel to be as good as it was , taking that ther isnt really a specific website for this hotel, we was really overwhelmed after 22 hours of travel to arrive here!

Brilliant for the metro network as based at Shanghai Railway Station, hotel room service was good, beautiful smell in lobby, staff very helpful, breakfast oustanding.

Room Tip: Very limited for resturants so do some research for where you wish to go in Shanghai
  • Stayed: November 2012, traveled as a couple
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Thank jackp91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded December 5, 2012

Dear jackp91,

the entire team is delighted that you enjoyed your stay and hope to have the pleasure of welcoming you back soon in Shanghai

regards

thibaud geffroy

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An Accor traveler
11
Reviewed December 4, 2012

  • Stayed: November 2012, traveled with friends
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1  Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded December 5, 2012

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Reviewed December 2, 2012

  • Stayed: November 2012, traveled on business
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1  Thank aantbiz
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded December 5, 2012

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Reviewed November 27, 2012

We stayed there just recently, and i can just repeat what I read to often here: Guys, improve your service! The hotel is at a great location and the room is stylish, chic and the bathroom was breathtaking!
However, as soon as I liked to use services I got dissapointed:
- remove smell in bathroom: not done
- get breakfast in room: not served!!
- go to dinner at Tiffin's: attidute of staff (especially cooks) was more: please do not appreach or talk to me - food however was good :-)

So, if you want a great hotel but are fine with service that does in no way come up to the standards of Accor, this one is good.
Ask for there self-guided tours, they have a couple that are a good way to explore Shanghai by your self walking...

  • Stayed: November 2012, traveled as a couple
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Thank Frederik_80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded November 28, 2012

Dear Frederik_80,

Thank you for taking the time to tell us about your experience at the Grand Mercure Shanghai Zhongya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

Please rest assured that we are taking the we are taking all appropriate measures to not only address service shortfalls you have experienced during your stay with us but also ensure daily monitoring of improvement of our service quality.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

Thibaud Geffroy
Director of Operations

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Reviewed November 26, 2012

Wonderful hotel! The staff couldn't be more helpful and the decor was fabulous. I highly recommend staying here!
The buffet breakfast was delicious and the location, right across the street from the Metro and the
railway station was excellent. Tai Chi in the lobby, in the morning was an extra bonus.

  • Stayed: November 2012, traveled with friends
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Thank Lynne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thibaud G, Manager at Pullman Shanghai Jing An, responded to this reviewResponded November 27, 2012

Dear Lynne T

thank you very much for sharing your experience with us, we hope to have the pleasure of welcoming you back soon in Shanghai for another pleasant stay with us.

Sincerely,

Thibaud Geffroy
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Shanghai Jing An

Address: No.330 Meiyuan Road, Jing an District, Shanghai 200070, China (Formerly Grand Mercure Shanghai Central)
Location: China > Shanghai Region > Shanghai > Shanghai Railway Station
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#18 Best Value Hotel in Shanghai
#45 Romantic Hotel in Shanghai
#58 Luxury Hotel in Shanghai
#73 Business Hotel in Shanghai
Price Range: $80 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Shanghai Jing An 4.5*
Number of rooms: 288
Official Description (provided by the hotel):
Close to the Suzhou Creek, with easy access to commercial, shopping, entertainment and sightseeing hubs, the hotel is only a 3 minutes’ walk to the railway station and main metro lines, 25 minutes away from Shanghai Hong Qiao Hub and 40 minutes away from the Shanghai Pu Dong International Airport ... more   less 
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Also Known As:
Grand Mercure Shanghai Zhongya Hotel Shanghai

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