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“Great place to stay”

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Modena By Fraser Putuo Shanghai
Certificate of Excellence
Tauranga, New Zealand
2 reviews
“Great place to stay”
Reviewed November 8, 2013

These are great apartments, clean and a little bit different being loft style. Bit far to walk to all the main places, but Metro is right next to the apartments so easy from that perspective. Staff at front desk are okay with English, but in restaurant they know very little. Over all recommend this as a good business hotel / apartment

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian280
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, November 14, 2013
We very much appreciate your positive review and thanks for having shared it with the tripadisor.com.

We are particularly proud to know that you describe our hotel as "Great place to stay".

We are continuously working on keeping and improving our property up to date.

We hope to welcome you back soon again.

Best regards,

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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263 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Perth, Australia
Level 6 Contributor
259 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed October 10, 2013

We stayed for 4 nights (2 adults and 2 children), and longer would have been great. The hotel is ideally located next to a metro station that is within a shopping centre and has a supermarket. (metro is very easy to use, somewhat like Singapore). We enjoyed the very comfortable beds (pillows were a bit high, but mattress was the best we slept on in China). The shower was great, although the bathroom was a bit small and dark. The room includes a spacious fridge, safe and desk, along with some basic cooking equipment. We hadn't booked breakfast when we booked on booking.com but were told by staff that it should have been included - so a bonus luxury for us! Breakfast was quite nice with a range of local and western choices which varied each day. The staff at reception did not speak a lot of English, but plenty to get by. We stayed on the 11th floor and had nice views from the balcony of the local apartment gardens.
Absolutely recommended for a family visit to Shanghai.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank memee08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, October 20, 2013
Many thanks for your feedback about your recent stay at Modena Putuo Shanghai. We appreciate that you took the time to share your thoughts with the tripadvisor.com community.

We are delighted to hear that you describe our hotel as "Great Hotel".

We hope to welcome you soon again back to Shanghai.

Best regards,

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Level 5 Contributor
76 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed October 8, 2013

First of all, this appartment hotel makes a very modern and nice impression.

We were a party of four and booked a Loft Studio Deluxe Twin. Despite having two double beds on two floors, this apartment is not suited for two couples. From the top floor, you can look through the glass walls of the bath room directly into the shower. We also had only two bath towels, two bath robes etc., and housekeeping brought quickly two more sets. But everything else was only available twice: glasses, spoons, forks etc. So even when it can occupy four adults, it wasn't ment to be. Please change your advertisement then, Fraser.

WiFi is unusable. Hassle free connecting, but hardly any bandwith, most sites blocked. Good enough for emails. On a positive note, I could connect via a VPN, which is otherwise quite often blocked in Chinese hotels as well.

Breakfast offered some variaty including Chinese and Western style (even offering cheese).

The room didn't offer any chairs except one for the desk. Otherwise nothing. No chance to sit down and read a book. Nice balcony, but again with no chairs.

Somehow design won over functionality and use in this building.

The area was rather residential, but a Metro station was close by.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SummerGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, October 20, 2013
Many thanks for your positive feedback about your recent stay at Modena Putuo Shanghai. We appreciate that you took the time to share your thoughts with the tripadvisor.com community.

I am disappointed to know of your experience of room structure, amenities, and WiFi during your stay. We have reviewed your constructive comments internally and certainly strive to do better in the future.

We hope to welcome you back soon again.

Best regards,

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2013

We stayed at this hotel for 3 nights. There were 4 of us (me, my wife, and our two girls). We had a loft room with two double bed - one at the top of a short flight of stairs.
The room has a well equipped kitchenett which comes in handy.
The staff are friendly and efficient. Breakfast is good value for money for its price.
The hotel location is good as it is right next to a subway station and there is a shopping mall next to it.
This is a new brand by Frasers hospitality and I think its marketing positioning is good.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank etcwkh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, July 8, 2013
Many thanks for your feedback on tripadvisor.com

We are very grateful that you have chosen our service apartment to spend time with your family.

It is lovely to hear that you had a great time with us.

We hope to welcome you back soon again.

Best regards

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Western Australia, Australia
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 21, 2013

We stayed as a family of 4 ( 2 adults a 5 year old and 4 year old) for 2 nights at Modena whilst transitting through Shanghai. From arrival to departure we were well taken care of. Our flight was delayed leaving Shanghai and the wonderful Carol Yang helped us with translations with the plane (we are Australian), late check out, early check in, room upgrade and everything between. We knew when we booked that the hotel was away from the bund area, we actually chose to be away from it all. Our children have severe food allergies, so we require a kitchen as a higher priority than location, and Carol even made sure we had some supplies on hand upon arrival. The train station and food shopping is a very short walk just across the road, so all our needs were met. The train was very easy to navigate and well worth the adventure....although we paid for our childrens tickets to learn later that we needed have done that, as all children under 130cms are free. We were only down about 50 cents though...not a big deal.
There is a little room within the hotel for kids as a play room, and my children were happy enough playing there, but realistically its aimed at toddlers.
If going to Shanghai again, I would definitely stay again.
2 negative points, the bedding smelt of cigarette smoke and the only two cereals for the breakfast were both stale, in saying that though there were several other breakfast chiices. A point of note for those with young children, in the room type we were in, a 2 bedroom loft with kitchen. On the ground level there is a kitchen and dining area, second level there is a a bedroom and living room, then off that goes about another 4 steps up to a third level (the loft) with a queen bed and bathroom. When sitting on the second level the flooring from the second level down to the first level is open under the stairs and along the wall, this is about a foot high gap which has no obstructions, so if you had a crawling baby or small toddler they could easily fall through down from second floor to ground floor. You could move the sofa to hide the gap or block it off with suitcases, but had my children been any younger I would have been very stressed. The stairs alone still caused me a bit of stress.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AllergyTots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, June 25, 2013
Many thanks for your feedback on tripadvisor.com

Allow me to thank you also for having taken the time to share you experience with us.

We much appreciate that you call us “Great Service”. We are much honored to receive your positive feedback and do apologize for the 2 negative points. We will try our best to improve our service level and live up to your expectations.

We hope to welcome you back soon again.

Best regards,

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
Reviewed June 20, 2013

I have stained Modena one week. It's close to my office. Compare with hotel, I like to stay service apartment. I could do cooking by myself. There is a big supermarket nearby. I could buy everything I need for cooking. Staffs are very helpful and warmly. I will choose it when I back to shanghai.

  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank XinB198777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, June 25, 2013
Many thanks for your feedback on tripadvisor.com

Thank you for having taken the time to share your thoughts about your stay with us.

We hope to welcome you back soon again.


Best regards,

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed June 19, 2013

I stayed here one week ago, what make me feel good is the room with two level, the first one is living area where I can meet friends and make food, the second one is bed room. Its quite convenient to the market, with only 5 min in walk distence, and 10 min away from the seafood market by taxi. So during my stay I cook every day. The location is good though its a bit far away the central, the metro is near. I like the staff, they are very friendly. If I come, Iwill choose modena putuo.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven1215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carol Y, Guest Relations Manager at Modena By Fraser Putuo Shanghai, responded to this review, June 25, 2013
Many thanks for your feedback on tripadvisor.com

Thank you for having taken the time to share your thoughts about your stay with us.

We are much honored also to know that you like the staff, and said "they are very friendly".

Don’t stay away for too long and we are looking forward to have you back soonest again.

Best regards,

Carol Yang
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Modena By Fraser Putuo Shanghai

Property: Modena By Fraser Putuo Shanghai
Address: No.1, Lane 58, Tongchuan Road, Putuo District, Shanghai 200333, China
Location: China > Shanghai Region > Shanghai > Caoyang / Zhenru
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 318 Specialty Lodging in Shanghai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Modena By Fraser Putuo Shanghai 4*
Number of rooms: 348
Reservation Options:
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Also Known As:
Modena Putuo Shanghai Hotel Shanghai

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