Stayed here for 2 nights during my weekend in Shanghai. The location , room , dining and service is superb but consider high rated hotel , there are still something to improve ;
- I had arrived hotel on 20 Jul 13 at 3.00 pm. Check-in counter was busy then I lined up in the queue and only 1 person before me. Once that person completed check-in , there was a Chinese guy went directly to the reception without follow the queue. The bad thing was the receptionist allowed him to check-in without saying anything. That made me very disappoint.
- Once I went for check-in after that Chinese guy , the room was still not ready. So , the receptionist asked me to wait in the lounge. I got the room at 4.30 pm. So , it took 1:30 hrs from arrival. It's the longest time ever for my 16 years international travel experience.
That why , I give only 4 rated or else , it should be 5.More
- Free Wifi