A disaster after such a wondeful trip. We were three families with children and we had booked three apartments. One with "superior river view" and two were superior rooms. We were on a 17 day trip of Japan and China. Shanghai was our last leg before returning to Australia. All our hotel stays on the trip was simply great until we came to Shanghai. This place was a shocker, the apartments were hard to find as it is behind another set of dirty apartments. We had to go to a room at level 12 to collect the keys .This room at level is an indication of things to come. The less said the better about this " check in" place. The corridors of each level are filthy. Two of our apartments were on one level and the third on a different level. Except for one room the other two was not ready even though we checked in at 4.00 p.m. The room which was ready had a putrid smell. I had to run away to throw up. When the other apartments were ready, one did not have heating or hot water. In the other one the shower head fell when we turned the tape. The suposedly cleaned rooms were filthy. There was dirt and hair every where. The place is crawling with cockroaches. One family in our group asked for a different apartment and we we're told no other apartment was available till the next day, so my friends went and stayed at the Broadway Mansion hotel across the street. I am about to ring Agoda.com to see whether we can get a refund for this room. We, the other two families perserved because we were too tired and also we were not sure whether we will ever get refunds if we walked out. However this persverance bought us more misery as everyday was a turn for the worse . I can keep going on and on about our problems but I rather conserve my energy and go for some meditation. But to everyone out there I say this please avoid this place, this is the best advice you will ever get from a stranger. Avoid, avoid and avoid at all cost.
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