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“Great hotel in Shanghai”

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Hotel Indigo Shanghai on the Bund
Ranked #24 of 5,105 Hotels in Shanghai
Certificate of Excellence
London, United Kingdom
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great hotel in Shanghai”
Reviewed October 9, 2013

I loved my stay at Hotel Indigo Shanghai on the Bund which was in a great location. I had a wonderful, funky and comfortable room. After a great night's sleep in a very comfortable bed my days started with a rainfall shower in my wet room style bathroom overlooking the Bund which was a great energiser! Breakfast was excellent with plenty of choice and hot options included for no extra charge. Char restaurant was fantastic and the steaks are cooked to perfection. The view from the Char Bar is like no other and the Shanghai skyline at night has to be experienced. The staff were friendly and helpful and nothing was too much trouble. I would not hesitate to recommend this hotel to anyone travelling to Shanghai.

Room Tip: Rooms overlooking the Bund are amazing.
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  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank RPC_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,403 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (412)
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English first
Beijing, China
Level 4 Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 8, 2013

First time to stay at this brand of IHG. The design of the hotel is unique and cosy. The room where we stayed has a mixed flavor of old Shanghai and modernity. The bed is probably the best hotel bed I've had experience with, and it helped us rest well after a day's long walk. The staff were friendly and helpful. The cleaning lady was super efficient...

I have just one suggestion for breakfast - take out the ordered food (because it is so bland) and allocate all the budget on the standard Continental.

  • Stayed October 2013, traveled as a couple
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Helpful?
Thank kaijunjiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review, October 17, 2013
Dear Kjiang,

Greetings from Shanghai and the team here at hotel Indigo. Thank you for taking the time to write about your recent experience with us and we are so pleased that you you enjoyed your overall stay.

I am sorry to hear that you did not enjoy the a la carte breakfast items and have shared this with the Quay chefs. We are always happy to make any dish just like our guest would love to have them and hope upon your return to hotel Indigo on the Bund that you will let us demonstrate the same.

Breakfast is such an important meal and we strive to make it the best we can so your feedback is very important to us.

Thank you again,

Christoph
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oslo, Oslo, Norway
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 5, 2013

Perfect location, outstanding and friendly service, stylish hotel with personality and a fantastic view over the most spectacular view of Shanghai skyline and the big and busy river. The ambient hotel bar terrace bar deserves its own with the best view of Shanghai you can get while enjoying a drink....I can guarantee a real mood booster!! Even better, after the bar visit go to the top floor restaurant: We tried to find better places to get a perfect dinner anywhere else in Shanghai, but that was hard. This might sound to good to be true, but I will give you an example: On the day we left, going back to Europe, I suddenly realized that I have forgotten my passport in the hotel room when standing in the check-in line. The check-in were to close in 60 minutes and a taxi drive to the hotel would take 40 minutes (one-way). You might imagine the stress. When calling the hotel, the staff (Jackson Zhou) immediately understood the critical situation and started run while getting the details. His last words were, "I will be there in 40 minutes" and 40 minutes later he came to the airport with my passport and really saved us from major issues. This truly marks the spirit of the hotel: Thank you so much for a fantastic stay!! Johan & Justine

  • Stayed October 2013, traveled as a couple
    • Value
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Helpful?
Thank Johan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai_Indigo, General Manager at Hotel Indigo Shanghai on the Bund, responded to this review, October 17, 2013
Dear Johan B

Thank you for taking the time to write us concerning your recent stay with us here at hotel Indigo. We are always so pleased to read about our guests enjoying their stay with us and appreciating many of the special neighborhood touches which are such an important component of what sets us apart for the many other hotels you have the opportunity to select from.

In the end it comes down to personal service and heartfelt care for our guests which really makes the difference. As you so kindly mentioned, Jackson is a perfect example of someone who enjoys making each of the guests he comes in contact with happy and eager to return to us upon their next trip to Shanghai.

Again, thank you for your support and the entire team looks forward to welcoming you back to Shanghai and the hotel Indigo again soon.

With Warm Regards,
Christoph
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin usa
Level 6 Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed October 4, 2013

We bought the breakfast package with our room. Room was well decorated and very clean. Staff helpful and courteous. Good location. Breakfast had variety including fresh fruit and omelets. Steak restaurants was good. Will choose this hotel again and try their brand in other cities.

Room Tip: We had a city view which was very good.
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  • Stayed September 2013, traveled on business
    • Value
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    • Cleanliness
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Helpful?
Thank Lizbeth123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cheshire
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 22, 2013

Staying here with work for a week and not having been to China before I was unsure what to expect. The rooms are huge, the bathrooms are great and the view is unreal from my 27th floor room. We had dinner at on the 29th floor restaurant which was superb if not expensive. I opted for the cheapest thing on the menu - a £30 wagu burger. Best I have ever had by some distance.

After dinner we went for cocktails on the 30th floor roof bar. We could have stayed there all night the view is so brilliant. It must be the best view of shanghai anywhere, on the bund and overlooking the most amazing skyline you are likely to see. At night it is particularly good.

They have a nice indoor pool with great views and the gym is good too with free weights, step, and running machines.

All in all a very good hotel with good markets walking distance and a ferry over the river to the financial district.

  • Stayed September 2013
    • Value
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    • Rooms
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Helpful?
1 Thank CLCLAX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 21, 2013

Fabulous 5 star hotel with some quirky features and room decor. The view from the roof bar is amazing and you can get a room with a bathroom view (form the bath) over the river towards the pearl tv tower. The hotel is walking distance along the bund to the city centre and nanjing road but no easy public transport so take a taxi if you have to go anywhere outside the city centre. The Yu garden nearby is also easy to get to.

  • Stayed October 2012, traveled as a couple
    • Value
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    • Rooms
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Helpful?
Thank EdinburghMark2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, Virginia
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 19, 2013

As a first time visitor to Shanghai this was a great hotel to stay in given its great location (walking distance from Yu Gardens and one of the Big Bus stops), fantastic views, friendly staff and efficient service. The rooms in this lifestyle hotel are modern and fun, not your typical corporate hotel bedroom.

Breakfast is light and quirky with a self-squeezing orange juice maker and great food offering. Char steakhouse is a dining destination worth visiting for dinner one night and be sure to check out a sunset from Char Bar on the 30th floor where Jeremy and his team will take care of you while you watch the sunset on the Bund and the skyscrapers across the river in Pudong light up the night. Get there early on the weekend as the bar gets very busy because of its great views, nice music and generous selection of drinks and bar snacks..

Overall a fantastic trip and five nights spent well in this awesome hotel made for a great experience in Shanghai.

  • Stayed September 2013, traveled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank Steven L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Shanghai on the Bund

Property: Hotel Indigo Shanghai on the Bund
Address: No.585 Zhong Shan Dong Er Road, Huangpu, Shanghai 200010, China
Phone Number:
Location: China > Shanghai Region > Shanghai > South Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #24 of 5,105 Hotels in Shanghai
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel Indigo Shanghai on the Bund 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
Hotel Indigo’s first property in Asia Pacific opened its doors in December 2010. Sitting directly on the Huangpu riverfront, Hotel Indigo Shanghai on the Bund assures not only spectacular views of both the historic Bund and dramatic Pudong skylines, but an upscale boutique hotel experience where the focus is on inspired service, fresh and vibrant design reflecting the local neighbourhood, and providing guests with an authentic taste of today’s Shanghai, where old and new converge. Featuring 184 rooms, including 23 suites, each individually designed room at Hotel Indigo Shanghai on the Bund provides all of the creature comforts expected from an upscale boutique property, but they are anything but ordinary. Maximizing the spectacular views and combining traditional and modern Chinese design and bespoke pieces, each room provides an intimate haven and unexpected details – be it the walk in “shell shower” featured in a number of guest bathrooms, the oversized wet room with spectacular views, the reclaimed Shikumen brick feature wall or the hidden refreshment bar with individually designed tea sets. All Guests can enjoy the bund view at the public areas. Attention: The Shanghai Regulations on Smoking Control in Public Places took effect on March 1, 2017. Hotel can’t offer smoking room and smoking has been banned in indoor place. ... more   less 
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