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“Great hotel great staff”

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Hotel Indigo Shanghai on the Bund
Ranked #25 of 5,161 Hotels in Shanghai
Certificate of Excellence
Reviewed October 14, 2011

Really great hotel. Rooms have all you need....wifi, minibar, iron, comfy king bed, keycards that work, great breakfast, fabulous 39 th floor bar

And excellent staff. Daniel Yu, and Karl on checkin checkout both very helpful in particular .very helpful and efficient.

Definitely stay next time. Couldn't fault a thing.

Room Tip: Get river view room. Pay the extra for a suite. We didn't, and regretted it.
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  • Stayed: October 2011, traveled as a couple
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1  Thank cubacubaSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded October 16, 2011

hi cubacubaSydney,

The team appreciated your positive feedback and I have passed on specific mentions to Karl and Daniel - they are stars !

We look forward to seeing you in Shanghai and at Indigo again

very best from the Bund

Bruce

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Reviewed October 10, 2011

Visited Shanghai with a group of friends and we totally fell in love with Hotel Indigo. Amazing staff that made our stay perfect. Great facilities. Beautifully designed rooms. With a great restaurant and bar on the top floor that served up the best martinis in town! I would reccomend this hotel to any Shanghai vistior - and such a great price! for 5 star facilities and service.

  • Stayed: October 2011, traveled with friends
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2  Thank Sally O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded October 16, 2011

hi Sally O,


thanks for taking to time to review Hotel Indigo on TripAdvisor.
Glad you enjoyed the martinis in CHAR (we have a new vodka - "Shanghai white" which makes a martini even more special !)
We are also really pleased that you found us great value.

many thanks and we hope to see you again in Shanghai

neighborhood regards from Shanghai

Bruce

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Reviewed October 10, 2011

Simply put, Hotel Indigo and its staff were amazing.
The team at Indigo looked after my wife and I like family. Nothing was too hard. They were totally knowledgable about Shanghai and the surrounding area and gave us many things to do that were not in our guide books. Great location right on the river and walking distance to everything.
The hotel design was stunning. we could not stop taking photos. the beds, so comfortable. the view to die for. Also, the hotel offered free wifi throughout and free massage chairs that we spent too much time enjoying :-)
The breakfast was great, as was the coffee! - good cafe feel with local and western options (nice change form the big boring hotel buffets)
We also dined on the rooftop terrace, Char, DELICIOUS food with amazing service and killer views.

Last note ... the gym, all you need to work out and go for a run - great equipment - with views that you would die for ...

Room Tip: Go for a river view corner room ... worth theextra $$
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  • Stayed: September 2011, traveled as a couple
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1  Thank justin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded October 12, 2011

greetings from the Indigo team,

Thank you for your review and your fantastic feedback on our hotel, the team and your stay.
We are delighted that we "ticked all the boxes" during your visit. Particularly thrilled you enjoyed our coffee (it is a passion for us!)
We also enjoyed your reference to feeling like family - this is our aim.

We all look forward to seeing you and your wife when next you visit China and Shanghai.

Very best from the South Bund.

Bruce

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Reviewed October 10, 2011

We stayed in the premium bund view room for 4 nights. It has the most beautiful view of the bund. The room is beautifully designed with a touch of 'shanghai style'. Very chic design. I was assigned in a room in the upper floor of the hotel. Everything was very new but the air-conditioner was not cool enough. The rain also leaked through the front windows. We talked to the reception and they immediately reallocated us to another room on the lower floor. The room was obviously not as new as the upper floor but the air-conditioner was much cooler.

The buffet was lovely. Different choices of fresh fruit juice (without adding sugar nor syrup). The main course was made to order. The portion of the American Breakfast was huge with 2 large eggs, mushroom, tomato and sausages. They also offer other choices like Japanese and Chinese.

The only bad thing about the hotel is- it is not really close to anything. You need to walk 20 min for metro. My advice is to take a taxi. It costs less than US$2. Also a bit of a walk to the more central part of the Bund, e.g. about 30 min walk to old HSBC bank. It is quite a nice walk if the weather is not too hot. I was there in August, so no fun at all in walking such a long way.

One more thing -- it has two very new massage chair in the library (next to the breakfast buffet restaurant) where you can have your massage facing the bund! And, it is free of charge!

All in all, I would definitely recommend this hotel, especially if you like chic design and do not mind taking taxi in and out.

Room Tip: Corner rooms facing the bund have the best view
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  • Stayed: August 2011, traveled as a couple
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2  Thank happyhappy888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded October 12, 2011

Hi Happyhappy888,

We appreciative that you took the time to review Hotel Indigo and share your thoughts.
The team and I will discuss the water leak and air conditioning in your first room.
Glad you enjoyed the breakfast (we aim for it to be the best in Shanghai)massage chairs, they are terrific after a day walking around the city!

Hope to see you back with us again in the future

best from the Indigo team

Bruce

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Reviewed October 7, 2011

In-laws babysat and we spent a wonderful in-town night at this great new hotel.
PuDong Suite was great; great views (external overlooking HuangPu & PuDong; and, internal...comforts/amenities were hip and first class).
Staff (especially Gigi at reception) was exceptional; and, made our birthday celebration extra nice.
Char restaurant was extra special, too (Jason made the night for us with his personal attention).
Welcome to Asia Pacific, Hotel Indigo!

  • Stayed: October 2011, traveled as a couple
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1  Thank finntom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded October 12, 2011

Hi Finntom,


Many thanks for taking the time to review Hotel Indigo and feedback your positive experiences while with us - its terrific to have Shanghai residents stay with us !
We are all delighted you enjoyed your birthday celebration.
I will also pass on your mention to Gigi.

very best from the Indigo team

Bruce

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Reviewed October 7, 2011

We had a great 2 night stay at Hotel Indigo. I have been to Shanghai quite a few times and this is easily the best hotel I've stayed at and frankly an amazing price for what you get. The attention to detail is mind blowing. The rooms were spotless and beautifully designed with lovely views. The staff were well trained and the service felt personal and warm which is very unusual for chain hotels in China. The location just along from the Bund is perfect and the facilities are first class. The rooftop bar has a breathtaking view and there are also great views from the gym and swimming pool. The hotel also has plenty of lounge areas with free internet and cool Apple computers.

My only (small) criticism would be that for all the innovation in the hotel the wine list at Char Bar was more like something I'd expect from a SPAR and was hugely overpriced. For the area you expect to pay through the nose but it would be nice if the wines were more widely sourced and better quality. The cocktails at the bar were good though.

I would wholeheartedly recommend this hotel to anyone travelling to Shanghai for whatever reason. It has something for everyone and I will certainly stay again next time.

  • Stayed: September 2011, traveled as a couple
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1  Thank TravellingGecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2011

I have eaten here several times and have loved it each time. The shrimp cocktail starter is one of the best that I have had. The grass feed steaks are fabulous. The Tomahawk Steak was cooked to perfection and the service is top notched.
They have the best view of the bund that you can get, the outdoor patio will give you a breath taking view and provide some great pictures.
If you are in town, then stop by for a cocktail at least!

  • Stayed: August 2011, traveled on business
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3  Thank Holeman_157
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bruce_au, General Manager at Hotel Indigo Shanghai on the Bund, responded to this reviewResponded October 12, 2011

Hi Holeman_157,

thank you for your review of CHAR.
Both Julie (Chef) and Ethan (Director of Food and Beverage CHAR) were delighted to read your great endorsement and have passed onto the whole team..
The CHAR team look forward to serving again soon.

best from Hotel Indigo and CHAR

Bruce

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Additional Information about Hotel Indigo Shanghai on the Bund

Address: No.585 Zhong Shan Dong Er Road, Huangpu, Shanghai 200010, China
Phone Number:
Location: China > Shanghai Region > Shanghai > South Bund
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 5,161 Hotels in Shanghai
Price Range: $198 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Indigo Shanghai on the Bund 4.5*
Number of rooms: 184
Official Description (provided by the hotel):
Hotel Indigo’s first property in Asia Pacific opened its doors in December 2010. Sitting directly on the Huangpu riverfront, Hotel Indigo Shanghai on the Bund assures not only spectacular views of both the historic Bund and dramatic Pudong skylines, but an upscale boutique hotel experience where the focus is on inspired service, fresh and vibrant design reflecting the local neighbourhood, and providing guests with an authentic taste of today’s Shanghai, where old and new converge. Featuring 184 rooms, including 23 suites, each individually designed room at Hotel Indigo Shanghai on the Bund provides all of the creature comforts expected from an upscale boutique property, but they are anything but ordinary. Maximizing the spectacular views and combining traditional and modern Chinese design and bespoke pieces, each room provides an intimate haven and unexpected details – be it the walk in “shell shower” featured in a number of guest bathrooms, the oversized wet room with spectacular views, the reclaimed Shikumen brick feature wall or the hidden refreshment bar with individually designed tea sets. All Guests can enjoy the bund view at the public areas. Attention: The Shanghai Regulations on Smoking Control in Public Places took effect on March 1, 2017. Hotel can’t offer smoking room and smoking has been banned in indoor place. ... more   less 
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